The Marches, GU21

Please tell us about the good and bad aspects of living in your local area:

Great location near the station and shops. The windows & doors block a good amount of noise out even in the middle of town. The car park is expensive but it feels safe and spacious.

How has the building management responded to any problems or issues you have raised:

One of the maintenance team, Ryan has been really helpful and quick to respond. My shower was getting blocked and he’s always come in and sorted efficiently. As a female living on my own this has been reassuring to know issues are sorted quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I moved in to a 1 bed in my first year here and since being here I’ve moved into a larger floor plan studio and actually prefer it. Even though it’s a studio it feels more spacious and the views are beautiful - I’ve been lucky with the sunrises and sunsets I get in this part of the building! I wish I had seen this floor plan first.

Please tell us about the good and bad aspects of living in your local area:

Being in the heart of the commercial centre and very close to the station, the marches is a most convenient place to live.

How has the building management responded to any problems or issues you have raised:

Very well dealt with in a friendly and efficient manner.

Please share one thing (or more) which you wish you had known before you moved in:

The only issue that I have in my apartment is that sometimes the heating and cooling tablet setting for heat/cold does not seem to work properly.

Please tell us about the good and bad aspects of living in your local area:

Convenient. Its near the train station and shops. There is communal space for work and chill and affordable social events.

How has the building management responded to any problems or issues you have raised:

There was some water marks on my walls. The team quickly responded to my request regarding inspection and improvement. During the maintenance work, I was offered to stay in another room for the sake of my health. The staff Ryan was very friendly and helped me move my stuff. They fixed the damage in a week. The team was thoughtful and cleaned the mess afterwards.

Please share one thing (or more) which you wish you had known before you moved in:

Orientation session. Discounts for local shops. Local views

Please tell us about the good and bad aspects of living in your local area:

Good range of local shops and restaurants; both chain and independent. Very close to bus and substantial train links. Multiple multi-storey car parks within a few minutes' walk. Some noise from train lines, only noticeable with windows open.

How has the building management responded to any problems or issues you have raised:

Responded immediately and resolved even minor issues quickly and professionally, and left no mess. Very professional and friendly.

Please share one thing (or more) which you wish you had known before you moved in:

Standing charge costs. Where to take cardboard. That there's internal access to the car parks.

Please tell us about the good and bad aspects of living in your local area:

We’re really happy living here. The area has a great range of local shops, cafés, and restaurants within walking distance, as well as lovely parks nearby for relaxing or walking. A lot of dog friendly places! Transport links are good and very convenient, making commuting easy. Our street feels safe and friendly, with reliable bin collections and minimal noise. Parking can occasionally be limited, but overall it’s a fantastic place to live.

How has the building management responded to any problems or issues you have raised:

The building management has always responded promptly and professionally to any issues we’ve raised. Communication is clear, and problems are resolved efficiently, which gives us confidence and peace of mind.

Please share one thing (or more) which you wish you had known before you moved in:

One thing we wish we had known before moving in is how friendly and welcoming the community is - it’s something you don’t fully appreciate during a viewing. We have a lot of interesting events with or without our pets. We have some sport activity in the building as well. So, it is wonderful - love this part!