The Mint, GU1

Please tell us about the good and bad aspects of living in your local area:

The Mint is located next to the train station (aprox 5 minutes walk) that has a coffee shop and M&S food. You'd find the cinema across the road from the station. It is just 15-20 minutes walk to the center. The street is usually quiet in the night, you can hear the trains but not the noise that would keep you from sleep. The building has its own parking from both cars and bicycles. The bin room collection is in good condition, always clean, but sometimes you will find most of the recycling bins full.

How has the building management responded to any problems or issues you have raised:

They work on it as soon as possible, because they need to set an appointment to fix any thing that needs fixing. Until now and hopefully never, I haven't face any major problem or issue.

Please share one thing (or more) which you wish you had known before you moved in:

If you have a terrace in your property, you need to find a way to keep the spiders out. I stopped opening my terrace door because of it. Buy a trolley if you don't have a car to help you with your everyday/weekly grocery. If you're depending on the WiFi, make sure you contact the company asap cause the information written on the broadband wasn't correct.

Please tell us about the good and bad aspects of living in your local area:

Great restaurants within walking distance, as it is very close to the city center. No traffic noise or anti social behavior that we noticed, it is very peaceful and nice. And close to the train station!

How has the building management responded to any problems or issues you have raised:

We have so far received prompt responses to any issues.

Please share one thing (or more) which you wish you had known before you moved in:

We were pleasantly surprised by how cool we managed to keep our flat during the recent heatwaves

Please tell us about the good and bad aspects of living in your local area:

The location is excellent, with Guildford Train Station, the High Street, shops, restaurants, and cafés all within walking distance. Despite being close to the town centre, the building is quiet and well insulated, with little traffic noise. Bin collections are well managed, and we've found the area to be safe, convenient, and pleasant to live in.

How has the building management responded to any problems or issues you have raised:

Repairs and maintenance have also been handled reliably and promptly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing it would have been helpful to know before moving in was that there would be ongoing development in the surrounding area, including construction of a nearby building and changes to parking provision. While this has not significantly impacted our experience, it’s useful context for anyone moving in to be aware of in advance. Otherwise, everything else has been exactly as viewed and expected, and we’ve been very happy living here.

Please tell us about the good and bad aspects of living in your local area:

Good aspects Close to station and town centre Close to school Bad aspects Noise during late hours during weekend Lot of dirt and webs outside windows which not sure how to clean

How has the building management responded to any problems or issues you have raised:

Building management is very prompt to provide solutions/ alternate options for problems raised. Quicks actions are taken to remediate the problem. Would appreciate Caroline, Rosa and Kim for all their efforts for running things smoothly.

Please share one thing (or more) which you wish you had known before you moved in:

Balcony tiles I would say is not kind of great and not easy to clean and maintain.

Please tell us about the good and bad aspects of living in your local area:

Living at The Mint in Guildford has been very positive overall. The area has a good range of local shops, restaurants, bars and open spaces, with Guildford town centre and nearby green spaces making it easy to get what I need and enjoy time outside. Transport links are generally okay, with good access to the station, though peak-time travel can be busy.

How has the building management responded to any problems or issues you have raised:

Encountering Rosa Caires and Carolynn Weedon at the front door has always been a great pleasure as they have been a great support throughout the tenancy.

Please share one thing (or more) which you wish you had known before you moved in:

Parking issues, didn't receive a parking spot immediately but had to wait a couple of months instead.