Please tell us about the good and bad aspects of living in your local area:

The facilities aren’t very appealing. There’s only one cafe and bar downstairs, and it’s always difficult to book the lounge because the same person seems to occupy it for the whole day.

How has the building management responded to any problems or issues you have raised:

They only got back to you and then did sod all. What a surprise!

Please share one thing (or more) which you wish you had known before you moved in:

The management is quite disorganised and unhelpful.

Please tell us about the good and bad aspects of living in your local area:

Really nice place to live, built not that long ago. About 15 minutes away from city centre by walk..

How has the building management responded to any problems or issues you have raised:

Response was always in timely manner and where possible resolved quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Amazing RSA Team that is always there to help you.

Please tell us about the good and bad aspects of living in your local area:

One of the best things about living at The Mint is its fantastic location. Guildford is such a lovely town, and everything is incredibly convenient. The train station is just a short walk away, the University of Surrey is nearby, and the town centre is easily accessible, with plenty of lovely cafés, restaurants and shops. It is a wonderful location that makes everyday life so much easier and more enjoyable.

How has the building management responded to any problems or issues you have raised:

The team has always been approachable and willing to help whenever I have needed assistance. Rosa, in particular, has been exceptional. She is incredibly attentive, patient and genuinely committed to helping residents, always making me feel heard and supported.

Please share one thing (or more) which you wish you had known before you moved in:

If there is one thing I wish I had known before moving in, it would be the difference in noise levels depending on which side of the building the apartment faces. My apartment overlooks the train tracks, and while the noise has never been a major issue and I have grown used to it, I do think an apartment facing the other side would have been a little quieter. It certainly hasn’t taken away from my overall positive experience, but it is something I would recommend future residents consider when choosing an apartment.

Please tell us about the good and bad aspects of living in your local area:

The building is within a great location between the city centre and Cardiff bay. However there has been an increase in anti-social behaviour over the past 12 months.

How has the building management responded to any problems or issues you have raised:

Maintenance problems such as broken communal taps, AC/ heating, doors and toilets get passed to a contractor and go months without being addressed.

Please share one thing (or more) which you wish you had known before you moved in:

Grainger will charge you a cleaning fee at the end of your tenancy no matter the condition that you leave your apartment. The check out report will be extremely pedantic (over 200 pages) and general signs of wear and tear are not accepted.

Please tell us about the good and bad aspects of living in your local area:

I love the proximity to the city centre and the ease of access to the centre from the tram stop just outside. There's lots of nearby places for food and drink and it is closely located to Kelham island which is a thriving place. We have had no issues living on this street, and there is no noise from the nearby roads

How has the building management responded to any problems or issues you have raised:

They have answered quickly to any issues and communicate well in advance as to estimated times/dates they arrive to fix any issues, which is useful.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about activities occuring when I moved in