Please tell us about the good and bad aspects of living in your local area:

The property has excellent transport links into media city, the city centre and further out into Manchester. It’s close to superstores for food shopping and also has outlets nearby for other shopping. There’s a great selection of restaurants and pubs nearby in media city, or a short tram ride into the city centre for an even bigger array of choice.

How has the building management responded to any problems or issues you have raised:

The team have always been very quick to respond and arrange for someone to come and take a look at an issue we raised regarding the flat. They sent a maintenance man up the same day and ensured all COVID guidelines were followed to get it looked at.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known more about parking arrangements if I have a visitor over, eg is it possible to get a temporary one night permit or if it’s something to pay for.

Please tell us about the good and bad aspects of living in your local area:

What I liked most about staying here was the overall experience—the building’s interior design is modern, stylish, and really well thought out. It gives a fresh, clean feeling that makes the space very pleasant to live in. However, there were a couple of things I didn’t enjoy. First, a receptionist has been quite mean to me for no clear reason, even though I’ve always been polite to them. It’s made me feel uncomfortable passing through the front desk area. Secondly, there seem to be a lot of flying insects around—perhaps because the building is close to the river.

How has the building management responded to any problems or issues you have raised:

The issues I raised were addressed very promptly. It’s clear that the staff are always willing to help, even with small things, which makes everything feel efficient and reassuring. It’s really helped build my trust in the team.

Please share one thing (or more) which you wish you had known before you moved in:

I’d like to ask about the rent changes for next year—whether there will be any increase or decrease. I’m also hoping to understand the availability of flats in the building, as I’m currently looking to move into a one-bedroom unit here. However, I’ve been told that it can’t be reserved more than two months in advance. I’m a bit concerned that if I wait too long, the rent might go up or there may not be any units left to rent.

Please tell us about the good and bad aspects of living in your local area:

The location is the most beautiful thing about my apartment. Everything is nearby, markets, cafes bus stops. The city cemter is 5 minutes walk away. The street is quite even though it is right in the center and therw is a fire station next to the apartment. Totally livable

How has the building management responded to any problems or issues you have raised:

Yeah. I had a heating problem and they fixed it in a day.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had the balcony view apartment. Only that. I would have moved here if I needed to move again

Please tell us about the good and bad aspects of living in your local area:

The local area is incredibly convenient — public transport is frequent and reliable, and there’s a great mix of shops, cafes, and outdoor areas nearby. It’s easy to get around whether you’re commuting or just running errands. The community feels relatively safe and peaceful. However, street parking is scarce, and during busy hours, it can be tough to find a spot. Also, while amenities are within reach, the variety of services could be better, especially in the evenings.

How has the building management responded to any problems or issues you have raised:

The building management team is approachable and courteous, and they always respond to enquiries in a timely way. They do follow up on issues, and while the service is generally reliable, some delays can occur — particularly with maintenance, which can take several days. Still, their communication is good and they make an effort to keep residents informed.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been helpful to know how limited the on-site parking is — it’s not guaranteed, and finding a space nearby can be tricky. I also wish I had known more about the gym, as it’s very basic and might not meet everyone’s expectations. These are things that aren’t always obvious during a viewing but can affect day-to-day convenience once you’ve moved in.

Please tell us about the good and bad aspects of living in your local area:

I like living in Guildford because there are plenty of shops, restaurants, bars and things to do. The transport is very good as trains go into central London in a short space of time. I like the location of the building as it is very close to the train station as well as the centre of town. There was noise from the trains, but this is just something that I got used to, although a little bit annoying. There was no antisocial behaviour and I felt safe in the location. I think Guildford is a really nice area and it is also a nice size.

How has the building management responded to any problems or issues you have raised:

The building management were very good, and when I had queries about receiving parcels and deliveries, whilst I was not at home, they were very helpful and clear. When I asked about buying additional furniture and kitchen equipment, they were very clear in what was and wasn’t allowed, and I appreciated their informative nature.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the local area when I moved in, for instance, if there was a map or some information about things to do in the centre. This wouldn’t have been essential, but could have been helpful, especially as I was new to the area and found it quite overwhelming. Alternatively, a group chat with other tenants in my building would have been nice to make new friends and connections.