Please tell us about the good and bad aspects of living in your local area:

Its generally very quiet and the front desk is lovely when you are a person with disability. But, the weekends can get noisy.

How has the building management responded to any problems or issues you have raised:

They have all in all been very responsive. Things have to be in stock though.

Please share one thing (or more) which you wish you had known before you moved in:

The noise level with both the fire station and the bar, especially on weekends can be horrible. I also feel that the accessible flats should not have been built right next to the fire station.

Please tell us about the good and bad aspects of living in your local area:

Living at Pinyard was convenient overall. It is close to the city centre, and although there are no shops right on the doorstep, a good range of supermarkets, cafés, takeaways, and green spaces are reachable within about a 10 minute walk. Transport links are solid, with several bus routes within roughly 5 minutes on foot and the main train station around 15 minutes away, so commuting is easy. The street itself is calm for a central area: traffic noise is minimal, bin collections are regular and well managed, and I saw very little antisocial behaviour while living there. The building’s on-site parking is orderly and easy to access, which makes life simpler for drivers. The main trade-off is needing to plan small top-ups since there is no corner shop immediately outside, but the location still makes errands straightforward.

How has the building management responded to any problems or issues you have raised:

There were a few issues in my flat and around the building, including a loose curtain holder, an elevator breakdown, and front door faults. Each was logged easily and fixed quickly, with clear updates and reasonable response times.

Please share one thing (or more) which you wish you had known before you moved in:

Communication is superb; the team, both on-site and online, are exceptional.

Please tell us about the good and bad aspects of living in your local area:

I absolutely loved living in Hawkins Lane Building for 4.5 years. Beyond the fantastic location and great building, the team themselves made it such a safe, well-managed, loving, and lovely place. I'll especially miss Craig, Lana, and Sarah- they've been so kind to me and often went out of their way to support me.

How has the building management responded to any problems or issues you have raised:

Building Management have always attended to all my queries and any issues I've raised. In fact, even when it's been issues that are more personal (such as when I lost my mum and informed them) they all did everything they could- within their capacity- to offer words, actions, and behaviours of comfort and solidarity. I sincerely wish each and everyone of them the same kindness they've shown me over the years.

Please share one thing (or more) which you wish you had known before you moved in:

I feel like I was given adequate information before I moved in, and can't think of anything else to add.

Please tell us about the good and bad aspects of living in your local area:

A very convenient location, only a short walk from Guildford train station and a 10-minute walk to the High Street. Situated in a central location yet on a peaceful street, it’s an ideal choice for regular train users and perfect for hosting family and friends visiting from abroad, as London is easily accessible.

How has the building management responded to any problems or issues you have raised:

The management usually respond via email to schedule a time to send someone to have a look and fix the issue.

Please share one thing (or more) which you wish you had known before you moved in:

Reception that receives orders during normal working hours, and very helpful staff.

Please tell us about the good and bad aspects of living in your local area:

Good: - Cool local bars and ample food places - Several parks nearby - A Lime bike ride away from Central and the City - I’ve lived in a few parts of London and this was the most enjoyable and convenient. Bad; - Local Tesco closes randomly for periods of time - Overground is good but can shut on weekends so check ahead. One time it closed unannounced leaving a lot of people stranded. - Can be noisy. We did have to call the police once about a party in one of the rented commercial parts of the building that just seemed to get louder as the early morning hours hit. Also you get the random screaming in the street but unfortunately that’s a theme for most town centres nowadays. We also did get a random mini anti-Israel protest on a megaphone at 8:30pm on a Tuesday night singing bella ciao (badly) … that was annoying. I think people forget that others do actually live in the buildings around this area. - Parking cost an extra £125 a month on top of rent which felt extortionate considering people would often leave dog poo in the car park and we did get locked in on Christmas Eve night as we tried to leave for Christmas with half the Christmas Day dinner in our car! 3 hours later, after Grainger’s out of hours line lied (they hadn’t raised a ticket) and clocked off mid-call at 5pm (so much for an out of hours line) the guy had thankfully given me the number for the gate maintenance company so one of their engineers walked me through manually opening the gate.

How has the building management responded to any problems or issues you have raised:

HAHA. Good joke. “Building management responded”. Yes, no, they don’t respond.

Please share one thing (or more) which you wish you had known before you moved in:

I honestly enjoyed the lifestyle there in that part of town and our flat but everything else was stressful and the rent and parking was extortionate.