Please tell us about the good and bad aspects of living in your local area:

It is so convenient living here. The location is fantastic with grocery shops and restaurants within a 2-5 minute walk. Canning Town tube station is also within just a 1-2 minute walk away- practically right in front of the building! There is ample of parking within the Morrison’s car park which is also convenient. The community around the building and shops is nice with many young professionals and families. I’ve really enjoyed all the conveniences here.

How has the building management responded to any problems or issues you have raised:

Any problems or issues we’ve had were well received and actions were immediately taken. It is very easy to log on issues on the app and the team is very helpful.

Please share one thing (or more) which you wish you had known before you moved in:

Be aware of the construction and traffic noises because it is a high traffic, and rapidly developing area!

Please tell us about the good and bad aspects of living in your local area:

The area is incredibly well connected with the underground, DLR, and bus station right opposite the development. There are plenty of shops, restaurants, cafes, and amenities to choose from in the area. I’ve used the underground carpark for 2 years and have had no issues. I’ve not witnessed any anti-social behaviour and feel really safe in the area, particularly with the on-site 24/7 security team based at reception. Bin collections are regular and there’s always space for rubbish. There’s no traffic noise at anti-social hours.

How has the building management responded to any problems or issues you have raised:

The building management team have responded quickly to any issues in the building and the flat itself. The team are incredibly supportive, friendly, and helpful! They have made staying in the building a pleasure.

Please share one thing (or more) which you wish you had known before you moved in:

The development has changed and been updated for the better since I moved here in 2024. Grainger seem quite committed to upgrading things regularly. I wish I’d known about the outdoor terrace when I’d moved in, it’s great in the summer months!

Please tell us about the good and bad aspects of living in your local area:

The location of the mint is perfect for transport links via Guildford train station and the town centre of Guildford

How has the building management responded to any problems or issues you have raised:

I had a leak in my apartment and it was communicated and dealt with great

Please share one thing (or more) which you wish you had known before you moved in:

The bills can be a bit confusing to understand and pay. Especially welcome energy

Please tell us about the good and bad aspects of living in your local area:

Great Location - close to city centre but not dead in the heart so get the best of both worlds. I love the amenity spaces. One of the best I have seen. So open and great for when I work from home Everyone is friendly Pet friendly is a bonus however only on certain floors- which is good option for those who do not wish to live near animals or who have an allergy Maintenance time can take a while with Handyman onsite every 2 weeks however speaking with management this is now changing due to feedback Additional cost for car parking

How has the building management responded to any problems or issues you have raised:

Yes responds quickly to any concerns I have. They are proactive and listen. I feel I am heard and actions are taken

Please share one thing (or more) which you wish you had known before you moved in:

Council tax is very high for this area, wish I was told during my lettings journey about this. There is quiet a lot of different departments within Grainger and sometimes overwellming to know who best to reach out to. Saying that the onsite team always help with enquires and direct me

Please tell us about the good and bad aspects of living in your local area:

Issue with homeless people. Good location in between city centre and Cardiff Bay. Poor parking availability.

How has the building management responded to any problems or issues you have raised:

By appointing contractors that take multiple visits to fix things

Please share one thing (or more) which you wish you had known before you moved in:

That the contractors are not good at fixing things