About Grainger

Based in the UK, Grainger is a British-based property developer and the UK’s largest professional landlord. It aims to create new communities, designed to cater to the needs of renters. Consequently there are flexible tenancies on offer and a dedicated Property Manager at every development.

Grainger developments

Currently there are a number of Grainger developments on HomeViews. These include purpose-built neighbourhoods like Tiltman Place and 19-27 Young Street. Similarly, Grainger is the developer behind Abbeville Apartments, a residential block in East London’s Barking suburb. The development is currently rated the number one development in Barking.

“I enjoy living here, my apartment is very spacious, clean and large as it is a new build. the quality of costumer service is very efficient and always there to to help.” – Verified resident on Abbeville Apartments

Additionally, Clippers Quay in Manchester is another development by Grainger. It features an on-site gym, residents lounge, cinema room, work zones and private gardens. Most noteworthy, the development spans five separate blocks and is so vast a dedicated underpass is being built under the six lane Trafford Wharf Road to connect residents with the tram stop on the opposite side. Finally, the development is also pet-friendly.

“A great place to live and the management team have been so helpful with anything we’ve needed. They have organised some great resident events which gave us the opportunity to meet some of our lovely neighbours. The apartments are lovely and the views over the quays are stunning.” – Verified resident on Clippers Quay

Grainger reviews

“Really nice accommodation, newly built three years ago so everything in great condition when I moved in.” – Verified resident on Macaulay Walk

To find out more, click on the developments in the list below to read reviews from residents. Do you live in a Grainger development? Leave a review here. Similarly, if there’s a Grainger development that you can’t find on HomeViews, click here to submit a new listing.

Number of Developments

24

Ratings

4.17 Rating

Rating (based on 645 reviews)

Excellent

44.81%

Very Good

41.24%

Average

9.15%

Disappointing

2.95%

Very Poor

1.86%

Developments

MAP

Showing all 24 developments

Grainger reviews

Reviews

Write a Review
All Reviewers
Owners
Private Tenants
Property Pros
Verified
Housing Association Tenants
Local Authority Tenants
Showing 645 reviews

I sympathise with anyone who rents Apartment 317 Ambassador in future.

I sympathise with anyone who rents Apartment 317 Ambassador in future. There is a clear external wall issue here where water is seeping through the brickwork. You probably notice a pool of water in the lounge daily from water coming through the balcony doors also.

We had experts arrive at the apartment first time who told us it was unsafe for us to be living there and they would recommend moving us until the issue is solved. I wouldn’t say its normal for a pool of water to appear next to the closed balcony door every morning. Nor should mould spots appear every week no matter how poorly the flat is aired. We then had Grainger employees come around and simply clean the mould like the issue never was, and more experts came in and said its down to condensation and poor living conditions (after it was cleaned obviously). One I quote told us “we shouldn’t be drying out clothes in the lounge”. Now I’m not sure where else I can dry my clothes during a pandemic. Bearing in mind this is winter also, they suggested aerating the flat 24/7, in winter! Now the flat is cold enough as it is, I’d hate to see what my heating bill would have been had I kept the windows open. Clothes in wardrobes were having to be thrown out. Mould simply appears on a weekly basis.

Now for the rest of the review, bear in mind this was during the lockdown so facilities may not be open. But there was no reduction in rent/other amenities provided from the closure of the communal area and the gym for 9 months plus. One of the main reasons people sign up is for that space and the onsite gym use as it’s a part they profusely promote. I notice Grainger a FTSE 250 company made generous profits this year and shareholders got their dividends, whilst the people living their got no deduction in rent after being offered great social events.

When lockdown started the parcel, situation was a complete joke. The staff obviously got furloughed and it was up to us to sort the situation ourselves. I personally lost 2 parcels as it was anyone’s guess who received them to open the door then just threw them into the parcel storage room where anyone could take them.
Large Number of GDPR breaches also, one notable one was 500 or so email accounts and details were posted off one of the members of staff’s email. This just ended up being brushed under the carpet.
The bike storage next, during the summer the door on the storage broke. I noticed this when I went to go on a relaxing bike rise in the heat. Low and behold my bike has been stolen. Luckily they had footage which I never saw of 2 people with hoods walk in, and clean snap the metal bars where the bike was chained to ride off with it. Two points here is that they actively promoted storing your bikes in the storage room and won’t allow in the apartment. The other point is there was no email sent out warning me the bike storage door was broken. If this email came through I may well have ignored the no bikes in apartment rule and still have my £500 bike.

The Coop, they conveniently did a 3-month refurb towards the end of the tenancy. Another convenience that was taken away.

The Walls…… Wow, this is the 3rd floor. It’s no joke but you can literally hear people on the 9th floor. I had no idea new builds were built so poorly. There was another 10-week period where they notified us of building work taking place to build an office on the ground floor. This wasn’t mentioned when I signed up funnily enough. I work late nights sometimes past midnight, so when I hear drilling at 8am every weekday for 10 weeks through these paper-thin walls, it’s very unpleasant.

I left the apartment at the start of February, and I’ve held off writing this review until I got my deposit back. Another task that has taken 3 months…. It’s criminal. First quoted for a few items, deep oven cleaning £35, don’t bother cleaning your own oven it’s not worth the hassle as no matter how clean you leave it they’ll charge you £35 it seems. £50 for a small crack in a freezer draw that they will likely not replace, £200 for professional cleaning afterwards a standard it seems, mattress clean x 3, sofa steam clean £15, few marks on the wall from wear and tear, £50. All items that would constitute general wear and tear. Then 2 months later we got another email where they told us they would replace 2 mattresses due to the mould issue but they told us this 2 months after their initial bill that we were still arguing with some of the charges, mainly the £200 for cleaning. The speed of the communication is atrocious. £693.60 for replacement of 2 bed frames and mattresses now were told. So I ask if I can pick one of the mattresses and bed frames up. Bearing in mind the email states they would need to be replaced. Not that they have been replaced….. Then was told it was replaced months ago and the old mattresses thrown out. Yet no communication at that time only 3 months later.

Finally, just accepted it, haven’t got a leg to stand on when they can just claim, fault after fault that is down to mostly the mould issue. Been almost 2 weeks since I accepted the return of the deposit and I still haven’t been paid. This added to the 3 months since I left the flat. If I failed to pay my rent for 2 weeks I’m sure they would let me know and chase it up daily, yet when it’s a deposit I haven’t any choice but to wait.
Only positive I can think of is that the staff on reception are nice and friendly and the location, the quays walk is a great way to clear you head from all the issues with the flat.

I think that is it. I feel sorry for the owner in all honestly as the flat is nothing short of a disgrace. These new builds are being thrown up so quick for investors to buy and rent out that they clearly lack any fundamental structure, damp proofing, or any regard for people who live there. It is simply a game of who can pass the blame, no wonder none of these construction companies give warranty past a few years, or are liable for any problems that arise in future. I feel for the future tenants as they will continue to be blamed for poor construction issues out of their control and be held accountable with their deposits. The sofas are also awful. They look nice, but whoever bought them obviously did it as a job lot and never thought about sitting on them first. This is likely another item that will break within a 3-year window as they are built purposefully poorly for flats alike.

All in all, its taught me to never touch a new build flat in particular ever again in my life, and at least I will have avoided what will be a huge issue in future of a mass-produced pile of un-liveable apartment blocks that have been thrown up in the Salford area.

Please tell us what you like and dislike about this area:

Couldn’t care less about the design in all honesty, functionality and standard of living are a little more important first of all.

Facilities non-existent during lockdown with no refund even though this was a main selling point. Fair play shareholders of the company, you’ve gained bumper profits this year.

Building management are clueless and contractive. How can one claim that the mould is so bad we will need to move you as soon as possible to another flat. Then another come after the daily mould had been wiped down state oh no its fine, the issue is you dry your clothes in the lounge. Absolutely clueless beyond a joke.

Property management with GDPR breaches every few months, yeh brilliant. Probably why i’m receiving 2 spam phone calls a day now, absolutely brilliant management.

Please share one thing (or more) which you wish you had known before you moved in:

How thin the walls were, how badly aerated the place was, how unsafe the bike storage is would all be a start.

What is the best feature of your home:

The Location is great if you don’t own any possessions , everything else is awful.

1
Facilities
1
Design
4
Location
1
Value
1
Management
Read all Read less

Was this review helpful?

Report

Report

Highly Recommend The Forge!

We have lived at The Forge for a little over 7 months and can’t speak highly enough about living here. The staff is wonderful and very helpful. The entire team have handled COVID well, as we felt extremely safe given the number of residents living here. Extremely grateful to how seriously they’ve taken COVID protocols and following government guidelines. They organized lockdown challenges to help residents feel connected and energized during lockdown – which I think is above and beyond what one would expect for any apartment block of its size.

We had the chance to use the common areas (lounge and gym) prior to lockdown and both are spot on. Gym is definitely well equipped for an apartment block gym.

Minor points (but it would not prevent me from recommending The Forge):
– As this building is electric only, the electricity bill can be high in the colder months if not careful.
– Most appliances and furnishings are nice, suitable and functional for the spaces. The washer/dryer all-in-one unit is convenient to have, but the cycles are not efficient (too long) and the dryer seems like a hazard, so we seldom use it.
– Parking options are somewhat limited and can be expensive depending on proximity to the building, but this was known. For safety purposes, we chose to park nearby at the structure across the street, which is expensive (£120/mo) – independent of The Forge. A lower rate would always be great!

Please tell us what you like and dislike about this area:

Conveniently located close to the Quayside and train station. It’s also very accessible to main motorways. The nearest grocery stores are at the train station, but there are multiple options for grocery and food delivery because of the location.

Please share one thing (or more) which you wish you had known before you moved in:

Electricity costs, especially in the winter, as mentioned above would have been beneficial to be aware of prior to moving.

How has the building management responded to any problems or issues you have raised:

Any time we’ve raised a maintenance concern, the management team has been quick to respond.

4
Facilities
4
Design
5
Location
4
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Great and happy with it

I moved in three years ago, but my husband bought the flat 10 years ago as one of the first residents. He saw it as a very good investment at a time when Finsbury Park was still only up and coming and not as great as it is today. He thought it looked like a brilliant block of flats, modern and big sizes compared to what else is available.

We have a parking space with the flat which is really useful. I believe you can only get one now if you buy a flat that has a space or if you can find another resident to rent their space. In the centre of the development is  communal area which lots of the flats with balconies look over, we are on a side that faces a the Andover Estate and have two Juliet balconies but we look out onto lots of trees and get great sunsets.

The staff on site are excellent and we have the same guy who is here in the day and rotating staff at night who are all very helpful, friendly and get to know you.  The staff also patrol at night so if there is anyone loitering then make sure they are told to move on so you always feel very safe and secure. We have a 24 hour concierge service. They also take in all the post and Amazon deliveries so you don’t need to worry about anything. We are looking to move to a house soon and I don’t know what I will do when I don’t have this perk! There is a Facebook group for residents, which is really helpful if you want advice, need borrow something or want a last minute parking spot for a visitor. I believe the service charge is also reasonable compared to other serviced properties around Finsbury Park.

We are lucky enough to have three bedrooms, one we sleep in, one is a guest room and one we use as an office/music room. The flat is very open with a lovely kitchen and living area. It is great for hosting dinner parties for our friends.  The sound insulation is great – we never hear our neighbours. The insulation is so good we hardly ever need to use our heating which keeps bills down.

Please tell us what you like and dislike about this area:

I love the area, we are only moving away as we want to buy a house and be closer to my new office, but I have now lived around here for 7 years. For transport you are close to Finsbury Park tube which has the Piccadilly and Victoria lines as well as trains to Kings Cross and Moorgate. We are near Seven Sisters Road and Holloway Road so there are lots of buses – you can get to Kings Cross and Camden within 20 minutes. The tube is a 5-7 minute walk from the development and buses 1-5 minutes away.
There are some great places to eat out and brunch places – our favourite is Round Square, an excellent Chinese restaurant and take away, and the Bedford Tavern is a great locally run pub. We are right next to Crouch End and the beautiful local community where I tend to meet up with my other local friends.

Please share one thing (or more) which you wish you had known before you moved in:

How close we are to Crouch End and how easily connected the area is.

5
Facilities
5
Design
5
Location
5
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

I hate stains.

1. Furniture
I do not mind the “not so nice” furniture look, but maybe it could be a little bit more durable. I haven’t even been using sofa for more than 3 months (there are only two of us, and we spend most of our time doing something) but I can already feel it will not last long.

Under the oven there are wooden doors (not sure what that is to be exact) that keep falling off every time a train passes. Wood under the sink is loose and keeps popping out.

Washing machine is drying pretty badly. I do not think it dries at all, but at least it tries…I guess.

2. STAINS
There are huge stains on a coffee table – I assume someone has placed something hot and it burnt the wood, or maybe did not clean juice/water after it stained the table. I really, really do mind that. There are stains everywhere and no matter how hard I clean I cannot get rid of them. Honestly, that type of table is 60-100 euros and could have been replaced easily but I guess people think it is cool to have stained table.
Kitchen is white, cheap wood, and it is stained. I have tried everything to clean that – not possible – failed.

What I really, really disturbingly mind are stained walls. It looks so dirty and makes me want to scream. I really love things to be nice and clean and if I do get something stained I will do and try everything to clean that stain. But I am not sure what to do with these walls. The moment I walked in, I saw a huge white wall with dozen of stains that where covered with something white – but you can see it, so it looks like a child tried to paint something on the wall with markers. It pops out so much!

Living room – stains behind sofa. These are not covered with white markers, but are brownish.
Dinning room – yellowish stains and drips. It seems there used to be a big freaking clock or a mirror so there is a brown circle on the wall with couple of stains.

There are stains on the ceiling in the bathroom, and it seems like part of it is going to fall of.
Bathtub glass exploded 2 months after I moved in because it was badly made. Thankfully, nobody was in the tub but according to google if you are inside when it happen you will not die but will get many scars and stiches. I guess that is considered safe then…But, If you are living next to a rail, it is not smart to have glass installed in your bathtub.
It was fixed pretty soon, which was nice, but honestly I am sad it was replaced with the glass again. So, I am waiting for another explosion. For now, I am trying to be as fast as I can when in bathroom to avoid the glass explosion.

3. Screws in the walls?!
Also, there are screws in the walls. I hate it so much. I cannot believe it.
All of that could have been fixed with our one rent and yet it was not.
There is no reason to be this cheap, honestly. I mean, it is okay to be a little cheap, but not THIS cheap.

4. Odor
There is some sort of odor that I am still trying to get rid of. I am using essential oils and dry cleaning powders to get rid of it. I am wondering could that be the odor coming out of radiators because first floor neighbor is butchering something in their apartment. You never know. Partner keeps telling me it is the water from radiators because it wasn’t flushed before it was turned on. You decide.

5. Windows
Well, I am not sure how to clean windows since they cannot be opened fully. That is sad. There are so many broken things around blinds. It was that way when we moved in. I will try to fix because if I do not, nobody will.

That is it.

Please tell us what you like and dislike about this area:

I do love that it is a gated community.
Sadly people are not following rules when it come to recycling. It says FLATTENED carton only, but they are dropping non-flattened huge boxes, cups and stuff that cannot even be recycled in the container which takes so much space. That needs to be regulated. There are even pictures drawn to explain what you have to do. I really do mind this. Containers are always so full, they are screaming with tons of non-flattened boxes inside…

Inside the building’s hallway, first floor, there is a HUGE stain and then couple of small ones. Odor gets me every time. It smells on something rotten, most of the time. I am starting to think someone is doing something nasty in their apartment.

I do like the neighborhood. It is close to the train station (across the street) and Gardens, swimming pool, gym, and there is a lot of nature and animals. We even have foxes and I saw two in front of the building. So lovely! There are restaurants and one market with vegan options – which is a huge plus. There are always fresh veggies and fruits. Also, there are many vegan delivery food options. There are museums, parks and pubs, antique bookstore, gallery, beauty saloon (male and female), stadium – all within 10 minutes walk.

Some neighbors can be pretty loud and I think their kids are playing with the ball inside which is crazy, but I am not going to complain because it is not the kids’ fault. I do not want to be a bad neighbor.

Please share one thing (or more) which you wish you had known before you moved in:

I wished I knew about stained walls.

How has the building management responded to any problems or issues you have raised:

Fast. When our bathtub glass exploded it was fixed immediately.

3
Facilities
2
Design
5
Location
3
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Load More