Brook Place, S11

Please tell us about the good and bad aspects of living in your local area:

Best parts is easy access to parks, work-out facilities, and grocery shopping. Bad part is that many buildings in the area have not come back from abandonment during Covid and the vacancies are unsightly.

How has the building management responded to any problems or issues you have raised:

Yes, the people working in the building do a first-rate job with what they are able to do (report/repair) and organize.

Please share one thing (or more) which you wish you had known before you moved in:

Yes. I did not realize that the unit did not include cutlery, kitchenwares, kettle, toilet paper, or other essentials to immediate occupancy.

Please tell us about the good and bad aspects of living in your local area:

The area is really convenient with plenty of shops, cafes and places to eat nearby. Transport links are good and it’s easy to get around, which makes day-to-day life simple. It generally feels safe and well looked after, and it’s not too noisy either. Overall, a nice area to live in.

How has the building management responded to any problems or issues you have raised:

Any small issues I’ve had have been dealt with pretty quickly. The team are easy to get hold of and keep you updated, which makes things a lot less stressful.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly nothing major comes to mind. It’s been a pretty smooth experience overall. If anything, just that the shared spaces like the lounge are actually really useful and get used more than I expected.

Please tell us about the good and bad aspects of living in your local area:

Living on this street is awful, the traffic is constant, there are no traffic lights or crossings so the road is impossible to cross. There are accidents all the time on the road in front of the building. No one can ever get here as the address is useless, most of our post never makes it.

How has the building management responded to any problems or issues you have raised:

They lied to me about many things including sending out emails and having conversations with people about noise. They make you run around doing all the work then when you give them evidence, that they asked for then, they say they cannot do anything with it. Absolutely useless.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how awful it was to live here and how useless the team would be dealing with ANY issues presented. Many tenants have complained about various issues and have all been met with the same deal with it yourself responses.

Please tell us about the good and bad aspects of living in your local area:

Unfortunately crime rates are on the rise in the area and over the last year there has been a large increase of successful/attempted break ins on resident’s cars when parked on street. The bike shed was recently broken into and someone was able to walk in to the reception and stole parcels that had been delivered on the day that reception is unmanned. Shops, bars and restaurants are within walking distance along with the city centre and the train station. Downsides are that there is limited on street parking and heavy traffic in the area.

How has the building management responded to any problems or issues you have raised:

I have not personally raised any issues so can’t comment.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing comes to mind that I can comment on for this.

Please tell us about the good and bad aspects of living in your local area:

It is a lively area with plenty of options for restaurants, bars, supermarkets and local shops. There is plenty of parking and the area is very safe

How has the building management responded to any problems or issues you have raised:

Always quick responses and they make sure to solve any problems timely

Please share one thing (or more) which you wish you had known before you moved in:

I guess I am not a fan of the pet terrace, which is sometimes loud