A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

Fantastically located, everything in walking distance. As to be expected for city centre- parking is a problem. However with the train station minutes away, the city 10 min walk; and plenty of busses, this isn’t really an issue.

How has the building management responded to any problems or issues you have raised:

On the whole things are dealt with well, the maintenance team are superb. Whenever anything has to go external, that’s when things don’t go as well. Could definitely benefit from hiring more in-house staff

Please share one thing (or more) which you wish you had known before you moved in:

Bills are quite expensive for such a small space, but other than that fine

Please tell us about the good and bad aspects of living in your local area:

The location is great easy access to city center and train station. Also close to the canal and nature.

How has the building management responded to any problems or issues you have raised:

Management’s response to resident concerns has often felt inconsistent due to the frequent changes in management teams over the past three years. Just as residents become familiar with one team and establish communication, a new team takes over, resulting in different approaches, and repeated explanations of ongoing issues. This lack of continuity has made resolving concerns more difficult and, at times, frustrating.

Please share one thing (or more) which you wish you had known before you moved in:

The flat’s heating system is not very user-friendly and has been a frequent source of frustration. While it is designed as a “smart” system, it often feels overly complicated for basic tasks like turning the heating on or off. In many cases, a simpler system with standard controls would work much better and be more reliable. Even the maintenance team has sometimes struggled to resolve issues related to the heating system because of how complex it is.

Please tell us about the good and bad aspects of living in your local area:

Lots of local shops, cafes and restaurants and canal nearby which creates a lovely atmostphere and not too busy at all. Small amount of train noise and people talking in the evenings but this is very quiet unless you have windows open.

How has the building management responded to any problems or issues you have raised:

Yes, as mentioned above I always find the building management helpful and friendly.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t realise we paid two separate bills for energy (i don’t think this is necessarily made clear) though I know the community utilities provider is no longer used as they went out of business.

Please tell us about the good and bad aspects of living in your local area:

I enjoy living here because it’s near to everything I need and the views are nice from the apartment

How has the building management responded to any problems or issues you have raised:

Staff are always friendly and ready to help but it takes ages for things to actually get fixed

Please share one thing (or more) which you wish you had known before you moved in:

Nothing much really the viewing was very informative

Please tell us about the good and bad aspects of living in your local area:

In such a good location , great selection of shops/bars/restaurants near by and good green spaces. really good transport links

How has the building management responded to any problems or issues you have raised:

I have not had any issues so far but there is always clear and regular communication of any issues within the buildings

Please share one thing (or more) which you wish you had known before you moved in:

good- how good the location (easy links to the canal so many good local restaurants and bars) aswell as the large amount of storage available within the flats (utility room, overhead storage in the wardrobe)