A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

Living right next to Kelham is a great thing, because there's tons of stuff to go and do right on the doorstep, as well as not being so far away from central Sheffield to make walking impossible. So pretty well-situated. Transport links could be a little better, but that's not Soho Yard's fault, the nearest Supertram stops are either at the top of a relatively steep hill about a 10 minute walk away (Castle Square/Fitzalan Square) or the Kelham Island stop which is a much longer trek. The streets are nicely clean, and pretty quiet, but there is a fair amount of noise from the traffic at the junction just past where the buildings are. Not so much to be distracting, but definitely noticeable. We've not noticed any antisocial behaviour so far, which is great considering we used to live close to a popular Spoons in town, which was always alive with people yelling outside. Bins are in a separate room on the ground floor, which is well-ventilated and never smells particularly bad. I was surprised by that when we were shown where the bins were.

How has the building management responded to any problems or issues you have raised:

So far, we've had a couple issues that have been very quickly looked into for us, including, notably, on weekends, when we'd have assumed they'd be slower to respond than usual! They have a very easy WhatsApp chat so you don't have to worry about calling anyone or anything like that.

Please share one thing (or more) which you wish you had known before you moved in:

Some of the things _around_ getting in here were a little disappointing to me. Namely, the building management (apologies if I'm blaming the wrong people here!) were really slow to provide information and the tenancy agreement, which led to a mad scramble about 6 days before I was due to move in to sign agreements, set up utilities and find the amount of money they needed in advance, which hadn't been mentioned in the run-up to signing for the apartment. They also only have one company providing the bills for hot water, which is billed separately. That company is slow to respond, and forces you to talk to an AI agent that can decide whether or not you can get a callback from them. Finally, there's only one broadband provider in the building, which isn't _too_ bad considering they'll provide a gigabit line for £20/mo., but it would be nice to have choice when it comes to that, especially for those of us who work from home and would want a business line ideally for redundancy and stability. They're not slow though, and their speeds are largely as advertised at all times of day.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been very convenient over the past year. It’s close to the city centre, so there’s a great range of shops, restaurants, bars and cafes all within easy reach, along with plenty of parks and green spaces nearby to explore. Transport links are excellent, with everything feeling very accessible whether walking, using public transport or driving. Parking has worked well in my experience, and while some traffic noise is expected with city centre living, I haven’t found it excessive or disruptive. The area is also actively developing and improving over time, which adds to the sense that it’s an exciting place to live. Overall it offers a great balance of city convenience, amenities and comfortable day-to-day living.

How has the building management responded to any problems or issues you have raised:

All issues I have raised have been dealt with in a prompt and professional manner. The building management team have been responsive, helpful and efficient in resolving any concerns, with clear communication throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in was a clearer understanding of the hot water system and how it worked, as there were some teething issues early on. That said, this was understandable given it was a brand new development that had only recently opened, and the process has since been ironed out and works well. If anything, it was more part of the natural settling-in period of a new development rather than a major issue, and it has improved over time.

Please tell us about the good and bad aspects of living in your local area:

Nothing bad in particular , the good part is the location and shops and how close it is to Wellington square

How has the building management responded to any problems or issues you have raised:

The building management were amazing and the are easy to cooperate with

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how sound travels between apartments. While the building is generally well constructed, you can occasionally hear noise from neighbours, especially during quieter hours. It’s not a major issue, but something to be aware of if you’re sensitive to noise. I’d also recommend checking how the heating and ventilation system works early on, as it can take a bit of time to get used to the settings and find what’s most comfortable. On the positive side, I wish I had realised sooner how responsive the building management team is, as it makes it much easier to deal with any small issues that come up. My advice to a new neighbour would be to report any concerns early and make use of the facilities, as they’re one of the best parts of living here.

Please tell us about the good and bad aspects of living in your local area:

Great location. Very central without being noisy. Restaurants, pubs, bakery, etc., all within walking distance.

How has the building management responded to any problems or issues you have raised:

They responded promptly and efficiently, whatever the issue.

Please share one thing (or more) which you wish you had known before you moved in:

Got bored walking the tunnel into the city centre after a while, but not enough to make me relocate.

Please tell us about the good and bad aspects of living in your local area:

Love living here, services are great, local area has so much to offer. Lauren was lovely to my dog and prompted me to write this

How has the building management responded to any problems or issues you have raised:

Never had any issues. Any maintenance issues were responded to really quickly

Please share one thing (or more) which you wish you had known before you moved in:

How much a communal area costs to rent out (its £20 for a cleaning fee)