A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

Perfect location in what is probably the nicest part of Leeds - a short walk from the city centre and next to both the canal and a good range of restaurants and coffee shops. Leeds train station is also only a couple of minutes away.

How has the building management responded to any problems or issues you have raised:

Excellent service from building management to resolve issues quickly. There is almost always someone at the front desk and they are also very responsive via WhatsApp or the residents' portal.

Please share one thing (or more) which you wish you had known before you moved in:

Walk along the canal for a couple of minutes and there's a bridge which takes you to Wellington Place. A handy shortcut to the office!

Please tell us about the good and bad aspects of living in your local area:

The location is extremely convenient – just a short walk to both the supermarket and the tram stop. Although the building is on West Street, which gets quite lively on Friday and Saturday nights due to the bars and nightlife, my apartment faces southeast and not directly onto West Street, so it's surprisingly quiet and peaceful. This makes it a great balance between accessibility and comfort.

How has the building management responded to any problems or issues you have raised:

The building management responds to emails incredibly quickly, often faster than I expected, and they are always helpful and friendly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known is to be extra careful with the apartment's finishes and walls. I put some things up on the wall which left marks, and a part of my deposit was deducted for that. It was a fair decision overall, but it’s definitely something to keep in mind for new residents.

Please tell us about the good and bad aspects of living in your local area:

As a student, the building is positioned very close to University and that is a great advantage. Despite being a quite noisy area, the fact that stores and bus stations are so close is absolutely great.

How has the building management responded to any problems or issues you have raised:

They repond very fast to maintenance issues, in a very professional way. You don't feel ignored at all and want to act as fast as possible.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how noisy the place actually is, especially being right near the main police station and a hospital.

Please tell us about the good and bad aspects of living in your local area:

The area that surrounds Mustard Wharf is unmatched. There are coffee shops, bars, restaurants and supermarkets close by and plenty of open spaces to relax in the sun. There is little noise considering it is close to Leeds train station and the team keep all the grounds looking smart so it really is a beautiful place to walk around.

How has the building management responded to any problems or issues you have raised:

Any issues I have experienced have been sorted straight away. When I first moved in, the apartment floor was sticky (likely due to the cleaning product used) and the team sent a cleaner immediately to clean this again. The rest of the apartment was spotless.

Please share one thing (or more) which you wish you had known before you moved in:

I was slightly reluctant to attend the onsite events in my first year, however after attending a craft class, I found these to be really inclusive and have since been to others. It also gave me the opportunity to meet other residents which is nice whilst I am walking around and see familiar faces.

Please tell us about the good and bad aspects of living in your local area:

Shops & restaurants everywhere in sight, makes it super easy to grab food, groceries or anything else you may need. Not much parking but as a non-driver it doesn't bother me. Sometimes you'll hear drunk people leaving the club on a weekend but apart from that it's fine.

How has the building management responded to any problems or issues you have raised:

Whenever I've had issues I report them via the maintenance hub and they have responded quickly & efficiently. Only issue is the wifi did go down for about 3 days at one point but since had no issues.

Please share one thing (or more) which you wish you had known before you moved in:

The concierge could be a little more present, feels like 9/10 the concierge is nowhere to be seen.