A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

The outdoor spaces are excellent and more than sufficient for residents to fully enjoy. Fellow residents also live peacefully, and the presence of nearby bakeries, cafés, restaurants, and pubs adds greatly to the overall satisfaction of living here. One of the most delightful aspects of Mustard Wharf is being able to walk or exercise along the canal on sunny days. Another great advantage is the proximity to the train station. Depending on the location of the apartment within the building, there may occasionally be some noise, but this also means exceptional convenience when using the station. With just about a five-minute walk, it is extremely easy to travel to other areas or embark on trips. The waste management and cleanliness are also excellent, with staff making dedicated efforts every day to maintain the property.

How has the building management responded to any problems or issues you have raised:

When I had difficulties operating the washing machine, it was checked on the very same day, and I was kindly informed in advance about the procedures that would take place if additional repairs or actions were required. In addition, whenever I made inquiries regarding the facilities, I received very prompt checks and responses, which were a great help to me. I would like to express my sincere gratitude especially to Ellen and Jac for their support.

Please share one thing (or more) which you wish you had known before you moved in:

If you are a university student, it would be good to also consider the commuting distance and available transportation options.

Please tell us about the good and bad aspects of living in your local area:

Convenient in terms of accessibility to shops etc. only problem is parking . Would have like a more accessible parking place when valued against the rent we pay

How has the building management responded to any problems or issues you have raised:

Yes I haven’t had any issues with this. They have been very supportive where they can

Please share one thing (or more) which you wish you had known before you moved in:

I like the place in terms of location and safety. Parking problem is something I should have considered definitely before moving in.

Please tell us about the good and bad aspects of living in your local area:

Great location, city centre is great for shops, restaurant and bars accessibility. Nearby price accessible parking spaces are often booked a long time in advanced

How has the building management responded to any problems or issues you have raised:

Maintenance team is great and very helpful, you can rely on them.

Please share one thing (or more) which you wish you had known before you moved in:

The poor social life, they told me they were organising a few event a month, in 4 months, there was only one coffee morning organised … I moved to the city by myself so it was one of the most important factor for me to be in a building with social life. Very disappointed in this aspect. We can’t even meet our neighbours through a common social group.

Please tell us about the good and bad aspects of living in your local area:

Shops, pubs, and the like are very good. There are a lot of them and very close to the building. Though there are 2 disappointing things: bin collections and car parking. Bin collection is full very often! Re car parking, I do believe you should include it into the rent if you provide high-quality services. This is an essential part.

How has the building management responded to any problems or issues you have raised:

Excellent. Paul is the-best-of-the-best guy :) He does everything quickly and with high quality.

Please share one thing (or more) which you wish you had known before you moved in:

As for more, the parcel storage is the most frustrating thing currently.

Please tell us about the good and bad aspects of living in your local area:

Close to a safe bus stop I use to go to work at the hospital. Close to the bus station. The area feels safe. Very close to a good Sainsbury's so super convenient. Near the John Lewis and the Kirkgate Market so was easy for me to get things to settle in. Good quality restaurants/cafes as the building is close to city centre.

How has the building management responded to any problems or issues you have raised:

They answered nicely. They could be more efficient in their response times however.

Please share one thing (or more) which you wish you had known before you moved in:

To sort out guarantor was super important as an international rentor. I wish I had known about it before.