A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

Having lived right in the city centre in the past, I actually really, really appreciate this location more. You still get all the convenience, but without the constant noise and chaos of being right in the middle of everything. It’s roughly a 10–15 minute walk into Leeds city centre, so everything is still super accessible. Kirkgate Market is about 10 minutes away, and there are loads of shops, restaurants, and bars within a 5-minute walk, which makes day-to-day life really easy. Transport links are great too, and the area feels safe and well-kept. Overall, it’s a perfect balance between being close to everything and still having a bit more peace and comfort.

How has the building management responded to any problems or issues you have raised:

The management team are really responsive and helpful. Anytime I’ve had an issue, I’ve been able to go down to reception and they’ve sorted it out as quickly as possible. They’re approachable, efficient, and always willing to help, which makes a big difference.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I’d say is that the location is actually better than it seems at first. You’re close enough to the city centre that everything is within walking distance, but far enough out that it’s noticeably quieter and more relaxed. I personally use public transport most of the time, so being really close to bus stops is super convenient. It also ends up feeling closer to the city centre than you’d expect, which is a nice bonus.

Please tell us about the good and bad aspects of living in your local area:

Living on this street is awful, the traffic is constant, there are no traffic lights or crossings so the road is impossible to cross. There are accidents all the time on the road in front of the building. No one can ever get here as the address is useless, most of our post never makes it.

How has the building management responded to any problems or issues you have raised:

They lied to me about many things including sending out emails and having conversations with people about noise. They make you run around doing all the work then when you give them evidence, that they asked for then, they say they cannot do anything with it. Absolutely useless.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how awful it was to live here and how useless the team would be dealing with ANY issues presented. Many tenants have complained about various issues and have all been met with the same deal with it yourself responses.

Please tell us about the good and bad aspects of living in your local area:

Since moving here in July 2024 I have enjoyed every minute, the atmosphere is relaxed and very welcoming which is helped by the professionalism of all the members of staff, they are very polite and deal with any issues you have in a timely and efficient way. It would be difficult to name specific individuals as all provide a high standard of service to residents be it front of house, cleaning, maintenance or the staff in the office

How has the building management responded to any problems or issues you have raised:

I have had very few issues but the minor ones I have had the response has been excellent and followed through until its completion

Please share one thing (or more) which you wish you had known before you moved in:

I have no bad things to say about the moving it was very straight forward with staff assisting me through the process.

Please tell us about the good and bad aspects of living in your local area:

the development is very close to local amenities, good transport links, great parking and very good lovely neighbourhood.

How has the building management responded to any problems or issues you have raised:

I have not raised any concerns as yet, but any questions I have have always been answered to a good standard

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to say on this matter, the experience has been good from start to finish

Please tell us about the good and bad aspects of living in your local area:

Fantastic area to live in with multiple bars at close walking distance and close to the city centre - the main draw is the proximity to the train station though!

How has the building management responded to any problems or issues you have raised:

I've only ever been helped by the management at Mustard Wharf whenever I've raised minor issues and have been impressed by the customer service from both Ruby and Kourtney!

Please share one thing (or more) which you wish you had known before you moved in:

That there was a roof terrace in Giotto - It's a brilliant space for the summer that I only found out about a few months into my tenancy as forgot from the original tour!