A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

The building is located a couple minutes away from the Moor high street which is perfect as it means shopping is always easy. The fact that the building is located so close to the train station is great as I have to take my daily commute via train.

How has the building management responded to any problems or issues you have raised:

Any queries that have been raised have been dealt with quickly.

Please share one thing (or more) which you wish you had known before you moved in:

All my questions were answered prior to moving in.

Please tell us about the good and bad aspects of living in your local area:

Feels very safe with lots of security! Great location, super close to city centre. Supermarkets and local businesses near by which is really nice.

How has the building management responded to any problems or issues you have raised:

Due to a system error, we received an email which worried us. They were so fast to resolve and reassure us! And even gifted us a voucher to apologise. 10/10 service

Please share one thing (or more) which you wish you had known before you moved in:

Until we moved in we had no idea how devoted the staff would be! They are all amazing and super helpful!

Please tell us about the good and bad aspects of living in your local area:

This apartment is very cost-effective, the staff are very friendly, especially the maintenance staff, they always help us in a timely manner. The house here is large, warm and has a good location.

How has the building management responded to any problems or issues you have raised:

They are nice, and help us to solve all the problems quickly

Please share one thing (or more) which you wish you had known before you moved in:

The condition of the apartment needs to be explained at check-in

Please tell us about the good and bad aspects of living in your local area:

Living in my area is great! There’s little traffic noise, which makes it peaceful. The local shops and restaurants are of high quality, and there are plenty of options to choose from. Plus, there's a bus stop just around the corner, making transport very convenient. Overall, the facilities are excellent, and I really enjoy the open spaces nearby.

How has the building management responded to any problems or issues you have raised:

They always come very quick and have great communication!

Please share one thing (or more) which you wish you had known before you moved in:

Get a flat that's around the back rather than one that forward facing the traffic

Please tell us about the good and bad aspects of living in your local area:

good- location close to town centre bad- active leak that has been here for a year, rats in the bin stores

How has the building management responded to any problems or issues you have raised:

very very slow, had to call multiple times for anything to be done, when an attempt was done to fix the roof it clearly wasn't done to standard because it was not fixed and made it worse

Please share one thing (or more) which you wish you had known before you moved in:

the leak!!!!!! the rats, theft from the building of parcels as they are just left on display on a table