A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

The location is fantastic, with everything you need within easy walking distance. The Moor and high street shops are just a 3 minute walk away, along with Aldi, a Premier convenience store, Morrisons Daily and a BP garage. Waitrose and M&S are around a 10-15 walk away, offering even more choice for shopping and everyday essentials. I also have a dog, so having several parks and green spaces within walking distance is a real benefit. I live on the side of the building facing the main road, and personally, I find the traffic and car noise quite pleasant, almost like white noise, so it doesn’t bother me. Overall, the location is incredibly convenient, with plenty of amenities and outdoor spaces nearby.

How has the building management responded to any problems or issues you have raised:

The team and management have always been responsive and committed to resolving any issues I’ve raised. While occasional delays from suppliers and contractors are understandable, I’ve found that the team makes every effort to keep residents informed and resolve problems as quickly as possible.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I appreciated before moving in was how comprehensive the information provided during the letting process was. I already knew the area well, and Kudzai was helpful in explaining the relevant information, alongside the building details available on the website. I felt well-informed before moving in. For new residents, my main advice would be to remember that Platform is a large, shared apartment building with a diverse mix of people and lifestyles. Some everyday living noise is to be expected, although I’ve personally found the apartments to be very well soundproofed and haven’t experienced any significant issues. I’ve also been fortunate to have great neighbours, and everyone I’ve spoken to has been friendly. I’d encourage residents to get involved in the community events when they can. I’ve been meaning to attend more myself to get to know my neighbours, although work can sometimes get in the way. If you do experience any issues, communicate openly with the team, provide the relevant details and allow them a little time and patience to investigate. The team is attentive, responsive and genuinely works hard to support residents. It’s a large development with many residents to look after, but I’m confident they’ll do their best to find a solution.

Please tell us about the good and bad aspects of living in your local area:

It’s okay for parking it can be hard to get a spot, the people in the area are nice though, never had an issue there. Bin collection is so fine and the train station is so close which is fab.

How has the building management responded to any problems or issues you have raised:

They’re awesome at responding to repairs or any concerns. Super kind staff. Especially Grace Woolmer, she helped me with a parking concern really swiftly, she seems super personable, kind and helpful. Ruth Friend is awesome too, she always helps me out really quick.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known that there were more families here! I was under the impression it was young professionals but it’s no issue really!!!

Please tell us about the good and bad aspects of living in your local area:

The living area is perfect, you are feeling you are in the city centre, but without the noisy neighbours. You are 5 minutes from the city centre on foot and there are also a few supermarkets very close (around 1 minute on foot), including Tesco Express. Overall, the best local area I've ever lived.

How has the building management responded to any problems or issues you have raised:

Anytime when I had an issue, the building management was very quick and resolved it either in the same day or the next day. I've never had a better building management before.

Please share one thing (or more) which you wish you had known before you moved in:

I truly cannot think of anything because everything was communicated to me from the very beginning and shown as well. It was a very smooth transition.

Please tell us about the good and bad aspects of living in your local area:

We’ve really enjoyed living in the area. There are plenty of useful shops, restaurants and nice open spaces nearby, and the transport links are convenient. The area has generally been quiet, pleasant and comfortable to live in, with no major issues with noise, anti-social behaviour or bin collections.

How has the building management responded to any problems or issues you have raised:

The management team has always been very helpful and responsive. Whenever we raised an issue, they dealt with it quickly and were always friendly and willing to help.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known beforehand just how friendly and helpful the management team would be. They made settling in very easy, and it quickly felt like home.

Please tell us about the good and bad aspects of living in your local area:

The range to local shops is excellent. The property is basically central to lots of amenities. Though parking is limited but the property is very close to different transport facilities.

How has the building management responded to any problems or issues you have raised:

Right on time and there are always available to attend to service users

Please share one thing (or more) which you wish you had known before you moved in:

Basically, I wish there were more parking spaces for the whole apartment but owing to the number of apartments, it’s practically impossible considering the location