A guide to living in Yorkshire and the Humber

Please tell us about the good and bad aspects of living in your local area:

There are very limited local amenities within immediate walking distance. The property falls under the LS11 postcode and is located in Holbeck rather than the city centre, which is an important distinction for prospective tenants. Car insurance premiums are notably higher in this area, which appears to be influenced by the frequency of vehicle break ins locally. The development also appears to have benefited from relatively low land acquisition costs compared to other recent city centre projects. Rather than this value being reflected in tenant pricing, significant ongoing investment seems to be directed towards on site management and enforcement staff. This presence appears focused on regulating and protecting the property from the surrounding area rather than enhancing the overall tenant living experience. The only positive feature worth mentioning is the availability of filtered drinking water in the communal area, which is something I would miss if I moved elsewhere.

How has the building management responded to any problems or issues you have raised:

Yes with overinflated repair costs, ultimately the repairs benefits the preservation of their investment in the building.

Please share one thing (or more) which you wish you had known before you moved in:

There is an active construction storage site directly next door, which regularly results in early morning noise from around 7am due to staff arrivals and forklift movements. Dust from stored materials also frequently settles on windows and can enter the flat when windows are open. In addition, the courtyard layout amplifies sound. Noise from open windows carries across the entire courtyard, which can be particularly disruptive, especially with frequent social gatherings from Thursday through to Sunday evenings.

Please tell us about the good and bad aspects of living in your local area:

The location is very convenient, with great transport links and easy access to the city centre, shops, restaurants and bars. It’s ideal for commuting and socialising. The area generally feels safe and well connected.

How has the building management responded to any problems or issues you have raised:

Building management are generally responsive and polite when issues are raised. Maintenance requests are usually handled within a reasonable timeframe. However, I have experienced issues with missing parcels on two occasions, and while the matter was acknowledged, I didn’t feel it was taken as seriously as it could have been given the value of the items. Improved follow-up and reassurance in these situations would be appreciated.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that parcel security could sometimes be an issue. I’ve had two parcels go missing while living here, which was frustrating. I’d also say that while communal areas are kept clean, some residential hallways could be cleaned more regularly, and rules around smoking in flats could be enforced better as hallways can smell of cigarette.

Please tell us about the good and bad aspects of living in your local area:

drugs, noise, damaged cars, unsafe feeling going out st night. parking availability is great at almost £6.00 per day, and my car has been damaged 3 times costing hundreds. traffic noise is horrendous. can not have any windows open at night.

How has the building management responded to any problems or issues you have raised:

yes. very poorly. due to chain of command. not sarah.

Please share one thing (or more) which you wish you had known before you moved in:

how you would be forgotten about as soon as your in, how bad parking is, how dangerous the area is.

Please tell us about the good and bad aspects of living in your local area:

It is in the center , easily accessible to everywhere Next to bus station and about 10-15 minutes walk to train stations Sainsbury local just outside the building The bad aspect about it is the neighborhood, there is no many activities in the accommodation.

How has the building management responded to any problems or issues you have raised:

I had a blockage in my sink , which they helped le with within one day.

Please share one thing (or more) which you wish you had known before you moved in:

I thought kitchen will be equipped which is not.Al

Please tell us about the good and bad aspects of living in your local area:

Love living at Mustard Wharf. It’s on the more expensive side, but you get what you pay for - brilliant service, luxury flats, and peace of mind. Ellen is really helpful.

How has the building management responded to any problems or issues you have raised:

Yes, repairs are always dealt with very quickly. I’d have appreciated more notice/exploration of rent reduction when noise disrupted me working from home, but this does appear to be a one off.

Please share one thing (or more) which you wish you had known before you moved in:

I’d have signed a longer contract! Once you’ve experienced living somewhere like Mustard Wharf you want to stay.