A guide to living in East Riding of Yorkshire

Please tell us about the good and bad aspects of living in your local area:

Very poor after-sales service. The experience after purchase has been completely different from what was promised at the time of sale. Important work was missed, repeatedly delayed, and we have been chasing for around six months. Their own team visited the property numerous times, identified the lack of ventilation and highlighted the items affected by it. We have requested nothing extra—only that the affected work is properly rectified. Instead of taking responsibility and resolving the problem, we are now receiving arguments about why work will not be completed. Very disappointing customer care and lack of ownership throughout.

Please share one thing (or more) which you wish you had known before you moved in:

Not recommended. Based on our experience, I would not recommend purchasing from this developer. The sales experience may appear positive, but after completion, we faced poor quality checks, incomplete and defective work, and months of chasing. After-sales support has been extremely disappointing, with more focus on refusing responsibility than resolving genuine customer concerns.

What is the best feature of your home:

Extremely disappointing overall quality and handover. The property had numerous issues, including a faulty meter, incomplete handover, poor cleanliness, missing ventilation and unfinished or defective items, suggesting inadequate checks before completion. We have compromised from day one and spent months chasing problems that should have been resolved before Handover.

Please tell us about the good and bad aspects of living in your local area:

The area of the development is really good and kept tidy, local shopping centre nearby. It's easy to get to the city centre and other main roads.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had more insight on what came as standard in the properties.

What is the best feature of your home:

The best feature would be the light through the house large windows makes it feel every room is bright.

Please tell us about the good and bad aspects of living in your local area:

Parking is bad on every street, also roads are narrow leading to vehicles obstructing the roads/ footpaths.

Please share one thing (or more) which you wish you had known before you moved in:

The amount of dust in the house is very high, we believe this is because of the work going on near our house and having our windows open

What is the best feature of your home:

The three story aspect of the houses seem to provide more space overall for bedrooms etc

Please tell us about the good and bad aspects of living in your local area:

Very nice nice quite area. close to schools, shops and bus stops. Hopefully the development will resurface middlesex road and put a path on both sides but it is still OK at the moment.

Please share one thing (or more) which you wish you had known before you moved in:

The length of warranty o ln the windows needs to be confirmed before moving in.

What is the best feature of your home:

Very well insulated lowering energy cost in winter. And with the French doors can keep it cool in summer

Please tell us about the good and bad aspects of living in your local area:

Great for local shops and good schools, easy access to local gym and parks. Quiet estate. No issues with behaviour or noise.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been helpful to know the council tax property bands to estimate bills

What is the best feature of your home:

Large living areas but still feels homely, perfect house to raise our family