Ebb & Flow, RG1

Please tell us about the good and bad aspects of living in your local area:

Living in central Reading near the train station has its perks! I appreciate the variety of shops, restaurants, and bars in the area, which offer plenty of options for entertainment and dining out. Forbury Gardens provides a nice green space for relaxation and walks. The proximity to the train station makes commuting convenient, although it can get crowded during rush hours. Living on my street is comfortable. Overall, it's a decent neighborhood with its ups and downs, but I'm happy to call it home.

How has the building management responded to any problems or issues you have raised:

Building management has been prompt and efficient in addressing any issues I've raised.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would’ve known about popworld before I moved in and chose my room.

Please tell us about the good and bad aspects of living in your local area:

The development is right in the centre of town, so we're walking distance from pretty much everything! There's a huge car park in the basement, and the bin-shoots in the buildings seem to work really well.

How has the building management responded to any problems or issues you have raised:

As stated in my main review, the response-time to any problems is very quick. There's an app you can use to make a maintenance request (or report an issue) and they respond very quickly. We've only had one issue so far, and that got sorted out by Luca and Brendan within an hour.

Please share one thing (or more) which you wish you had known before you moved in:

The community is quite good here. I imagine that lots of people move into this sort of development for the social aspect, and it doesn't dissapoint.

Please tell us about the good and bad aspects of living in your local area:

My dishwasher wasn't working and when the raised the service request, the maintenance team reacted promptly and replaced the machine. They were very kind and replaced the machine instead of asking me to wait to get the Beko maintenance team to rectify it. Thank you.

How has the building management responded to any problems or issues you have raised:

Maintenance team helped to resolve the dishwasher issue.

Please share one thing (or more) which you wish you had known before you moved in:

I should have started using the appliances from day 1 or week 1 so that I could flag the issue.

Please tell us about the good and bad aspects of living in your local area:

Location is perfect, most served location in reading with all shops being around, only noises I heard were the ones when other buildings were being built, but now that the project is about to finish I stopped hearing any noises

How has the building management responded to any problems or issues you have raised:

I would just suggest that renting the amenity rooms for 50 pounds and 5 days in advance is a bit too extreme, I believe that it should be a free service with a reasonable 6 hour booking slot for pre booking, other than that I would like to appreciate the amazing staff, Yusra especially for handling multiple issues I faced professionally, keeping in mind that she , with most staff members, are all always friendly and nice which makes the environment of the building amazing

Please share one thing (or more) which you wish you had known before you moved in:

Bills aren’t included, I believe I saw that on rightmove and only found out recently that they weren’t included

Please tell us about the good and bad aspects of living in your local area:

overall, the staff is very good. Yousra and Mia are my favorites because they were very helpful and friendly and they helped alot with the moving in and settling in process.

How has the building management responded to any problems or issues you have raised:

yes they have replied to MOST of the issues i had.