Please tell us about the good and bad aspects of living in your local area:

Very convenient location, easy access to the town centre and public transport to London as well. Safe too

How has the building management responded to any problems or issues you have raised:

Very quickly, fast turn around of requests whenever made

Please share one thing (or more) which you wish you had known before you moved in:

The place is furnished and all equipment are ready to use immediately, includes free WiFi.

Please tell us about the good and bad aspects of living in your local area:

It is very close to the city centre and shops, quiet area. Good restaurants and pubs close as well. Away enough from the noisy areas, close enough to sort things out when needed. Downside would be lack of parking area around the building.

How has the building management responded to any problems or issues you have raised:

Immediately helped me when needed. Got the right advise for the situation I needed

Please share one thing (or more) which you wish you had known before you moved in:

Nothing so far 😊 everything seems to be fine. I’m happy

Please tell us about the good and bad aspects of living in your local area:

It’s a very peaceful place despite being very close to the city centre. Public transport, including train stations and buses, is within easy reach, and shops are nearby for daily essentials. Parking, available both within and around the complex, is convenient. I would say, a great balance of calmness and accessibility

How has the building management responded to any problems or issues you have raised:

Absolutely, they have been very prompt and responsive whenever I have raised any concerns. The building management team acts quickly to find solutions.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t anything in particular. I had an online viewing while I was away on a work trip, and Euan made sure to provide all the necessary details. He thoroughly showed me around via video call and also sent a follow-up video afterwards, which was very clear.

Please tell us about the good and bad aspects of living in your local area:

The local area is quite convenient and in a safe neighbourhood in general despite in the east side of the city. Perk is many restaurants and grocery stores nearby, including Asian supermarkets, as well as cinema.

How has the building management responded to any problems or issues you have raised:

Facilities are managed properly and timely by the team on-site. There were occasional issues with the central energy system but the team always prioritise and act promptly. If there is any small issues with the apartment, e.g. water leakage, etc. the on-site engineer team take care of it quickly leave your mind at peace.

Please share one thing (or more) which you wish you had known before you moved in:

The community host and team were very friendly which helps you to take care of anything you need, from parcel delivery to apartment maintenance. Small downside is that the AC for heating was not very effective during winter (also central standing charge will be on utility bill). This is a hardware issue I think of the equipment and instalment of the system of the building (other instalments in the apartment, e.g. HVAC were good).

Please tell us about the good and bad aspects of living in your local area:

Great location - right opposite the tram stop & feels nicely tucked away from a main road, convenient co-op right outside as well & easy to go for a walk.

How has the building management responded to any problems or issues you have raised:

Very efficiently. We raised a couple of maintenance issues and got a response the same day & someone came to take a look the following. Ellen has been super helpful and kind answering any queries I had.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing bad - all good stuff like how clean the building is kept, how peaceful the workspace is and just overall a great place to live.