No.26, CR0

Please tell us about the good and bad aspects of living in your local area:

The location is amazing! We have access to everything we need, and the transport links are exceptional. We’re based in a diverse area with access to different cuisines and a range of high end and low end restaurants. It is the perfect “in between”

How has the building management responded to any problems or issues you have raised:

Building management have repented to all problems and or issues I’ve raised in a timely manner, and have assured me that I am well within my right to raise any concerns and they will assist.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how friendly the building management was and I would probably have moved in sooner!

Please tell us about the good and bad aspects of living in your local area:

The area where No26 is situated has been brilliant for me, especially as a woman living on her own. Just a 2 minute walk to East Croydon train station and the tram link means a short walk from train to flat, ideal for darker evenings. No26 is above an amazing bar called Trickle who do great drinks and delicious pizza (241 on Tuesday's!) as well as close to Mr Tinto for coffee and then of course a short walk into the town centre for all other amenities. Co-op is the closest supermarket but nearby there is a Sainsbury's, Marks & Spencer and the old Amazon Fresh is likely to be repurposed as another supermarket. Bar the sirens, I found traffic noise to be minimal and despite Croydon having a 'reputation', I've not experienced any anti-social behaviour in this area. There is a large car park (Ruskin) just nearby but the borough is very walkable.

How has the building management responded to any problems or issues you have raised:

Immediate responses! I only had a couple of issues, one of which weather related and the other was a fault of my own, and the team responded immediately with a plan of action. Any delays were due to 3rd parties so I really can't fault the team.

Please share one thing (or more) which you wish you had known before you moved in:

Choose your side of the building carefully, depending on your preferences. The higher the floor, the quieter it is. West facing gets more sun in the afternoon but East facing has gorgeous views of London.

Please tell us about the good and bad aspects of living in your local area:

It's Croydon, not the Beverly Hills of South London, and shops have closed down but thats the council and not No26. Nice restaurants opening at times but stores are closing at the same rate.

How has the building management responded to any problems or issues you have raised:

They have responded promptly if a request comes through via the building portal or emails.

Please share one thing (or more) which you wish you had known before you moved in:

The Utilisation issue has been ongoing, if its miscommunication from the billing company or N26, this can cause frustration with estimated bills instead of actual usage.

Please tell us about the good and bad aspects of living in your local area:

Very good location that we are in offering several options for food and drink within a close proximity. Generally no problems on the street, constant development in surrounding areas does mean there are building works constantly

How has the building management responded to any problems or issues you have raised:

Responses from building managements are always helpful and prompt

Please share one thing (or more) which you wish you had known before you moved in:

Fluctuating prices mean it feels like costs are always rising

Please tell us about the good and bad aspects of living in your local area:

Friendly staff, good location within walking distance from the station. Good management. Cleanliness is very good.

How has the building management responded to any problems or issues you have raised:

Yes in a very efficient manner, always quick and kind They have a good internal system the response very quickly to the email without delay.

Please share one thing (or more) which you wish you had known before you moved in:

To be honest nothing really I'm happy with my decision moving into the building.