No.26, CR0

Please tell us about the good and bad aspects of living in your local area:

The local area is great. A lot of shops and parks nearby. Train station is at our door step, as well as busses and trams. There has been a lot of road works and at night which is not ideal. Theres also no large grocery shops within walking distance, most of them are local spots which are small and more expensive.

How has the building management responded to any problems or issues you have raised:

The building management team has been very responsive and reliable whenever I’ve raised an issue. They acknowledge requests quickly, keep you updated, and make sure problems are resolved efficiently. It’s clear they take residents’ concerns seriously and work hard to maintain a high standard across the building.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known beforehand is how the joint contract works. All tenants are jointly responsible for the full rent and any damages, not just their individual share, which can be important if one person falls behind or moves out. It’s worth making sure everyone understands this clearly from the start and has a good agreement between housemates to avoid any issues later on.

Please tell us about the good and bad aspects of living in your local area:

The local area has a good mix of convenience and character. There are plenty of shops, supermarkets and takeaways nearby, along with a few decent restaurants and cafes. Transport links are strong, with regular trains and buses making it easy to get into Central London. There are also some green spaces within a short distance, which is a plus. Overall, it is a practical and well connected place to live.

How has the building management responded to any problems or issues you have raised:

The building management has responded to problems and issues quickly

Please share one thing (or more) which you wish you had known before you moved in:

There’s nothing I wish I knew before I moved in to the building

Please tell us about the good and bad aspects of living in your local area:

The location is amazing! We have access to everything we need, and the transport links are exceptional. We’re based in a diverse area with access to different cuisines and a range of high end and low end restaurants. It is the perfect “in between”

How has the building management responded to any problems or issues you have raised:

Building management have repented to all problems and or issues I’ve raised in a timely manner, and have assured me that I am well within my right to raise any concerns and they will assist.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how friendly the building management was and I would probably have moved in sooner!

Please tell us about the good and bad aspects of living in your local area:

The area where No26 is situated has been brilliant for me, especially as a woman living on her own. Just a 2 minute walk to East Croydon train station and the tram link means a short walk from train to flat, ideal for darker evenings. No26 is above an amazing bar called Trickle who do great drinks and delicious pizza (241 on Tuesday's!) as well as close to Mr Tinto for coffee and then of course a short walk into the town centre for all other amenities. Co-op is the closest supermarket but nearby there is a Sainsbury's, Marks & Spencer and the old Amazon Fresh is likely to be repurposed as another supermarket. Bar the sirens, I found traffic noise to be minimal and despite Croydon having a 'reputation', I've not experienced any anti-social behaviour in this area. There is a large car park (Ruskin) just nearby but the borough is very walkable.

How has the building management responded to any problems or issues you have raised:

Immediate responses! I only had a couple of issues, one of which weather related and the other was a fault of my own, and the team responded immediately with a plan of action. Any delays were due to 3rd parties so I really can't fault the team.

Please share one thing (or more) which you wish you had known before you moved in:

Choose your side of the building carefully, depending on your preferences. The higher the floor, the quieter it is. West facing gets more sun in the afternoon but East facing has gorgeous views of London.

Please tell us about the good and bad aspects of living in your local area:

It's Croydon, not the Beverly Hills of South London, and shops have closed down but thats the council and not No26. Nice restaurants opening at times but stores are closing at the same rate.

How has the building management responded to any problems or issues you have raised:

They have responded promptly if a request comes through via the building portal or emails.

Please share one thing (or more) which you wish you had known before you moved in:

The Utilisation issue has been ongoing, if its miscommunication from the billing company or N26, this can cause frustration with estimated bills instead of actual usage.