A guide to living in Croydon

Please tell us about the good and bad aspects of living in your local area:

Very close to transport links and town centre. Close to shops and restaurants. Plenty to do when going out.

How has the building management responded to any problems or issues you have raised:

Very quick reply and prompt fixing of the issues the very next day. Excellent service.

Please share one thing (or more) which you wish you had known before you moved in:

Not to be biased by other people's opinions of the area. People tend to have a somewhat negative perception of Croydon but it looks very nice so far!

Please tell us about the good and bad aspects of living in your local area:

It’s very close to the station, super convenient location, literally walking distance to everything. Since I’ve been here I barely drive.

How has the building management responded to any problems or issues you have raised:

Friendly, swiftly and great customer service. portal is easy to use aswell

Please share one thing (or more) which you wish you had known before you moved in:

That the showers are only overhead not hand held. I didn’t look properly I just fell in love with the flat when viewing it.

Please tell us about the good and bad aspects of living in your local area:

Cambridge itself was a very enjoyable place to live, with plenty of shops, restaurants, cafés, green spaces and things to do. There are good transport links around the city, and I found it relatively easy to get around using buses and walking. The main negative for me was the particular accommodation rather than the wider area. Traffic and busy periods can make transport slower, but overall I had a positive experience of Cambridge itself.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that I would not be able to use the communal fridge at all because I encountered mould and was uncomfortable storing my food there. I also wish I had known that I would effectively be expected to clean up after other tenants, despite paying rent to live there rather than act as a live-in cleaner. I wish I had known how little effective management there would be when tenants repeatedly failed to clean or maintain communal areas. I repeatedly raised concerns and asked for meaningful action, but often felt that my concerns were acknowledged without the substantive action I was asking for. Most importantly, I wish I had known that the quality of living during a short tenancy would feel like it was given less importance because I would not be staying long especially since it seemed as if being a stydent contributed to the expectation that I should have excepted this behaviour. A viewing cannot show you what it is actually like to live in a shared property when communal areas are repeatedly left dirty and you are the person dealing with the consequences.

What is the best feature of your home:

Reflecting back on everything, the service I got from Vertex opposed to what I was paying for there was nothing good. Communication about issues with Vertex specifically Rachael who was my lettings agent was like begging for

Please tell us about the good and bad aspects of living in your local area:

We have a tram stop outside and East Croydon station within a 5 min walk. The area is up and coming with some really good places to eat.

How has the building management responded to any problems or issues you have raised:

They have been prompt and have been very helpful as well as respect privacy.

Please share one thing (or more) which you wish you had known before you moved in:

Try and view at least 2 apartments before making a decision, that’s what I did and the staff gave me a choice. This does help you potentially see different floors/views and size of rooms.

Please tell us about the good and bad aspects of living in your local area:

Quarters is conveniently located close to restaurants and shops, and most importantly the train station.

How has the building management responded to any problems or issues you have raised:

I’ve not had any issues during my time in this apartment

Please share one thing (or more) which you wish you had known before you moved in:

Absence of a gym can be a limiting factor for many