A guide to living in Croydon

Please tell us about the good and bad aspects of living in your local area:

Good local amenities and transportation Dont hear anything much when windows are closed Not many large supermarkets available near by

How has the building management responded to any problems or issues you have raised:

Yes issues or queries have been responded to in a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

We would of liked to have known that our details regarding us moving in were being shared with the following water and electricity companys (British Gas/OVO)

Please tell us about the good and bad aspects of living in your local area:

So far it has been pleasant living here. Its very close to public transport , connecting you to mainline stations. As well as the Trams, talking you to Wimbledon or Beckenham. There are a vast selection of shops too, all on your doorstep.

How has the building management responded to any problems or issues you have raised:

A few issues at the start of the tenancy, which was sorted in good time once reported.

Please share one thing (or more) which you wish you had known before you moved in:

- Disadvantage: The Parking is tricky - Advantages: The residents spaces are lovely and the Tesco next door is a bonus.

Please tell us about the good and bad aspects of living in your local area:

Very convenient location near train station, good selections of shops in Croydon, BoxPark is two mins away for food and entertainment. There is reasonably priced underground parking available in the next development which we can use and also daily parking space by east croydon. Obviously living near a train station and BoxPark will have an element of loud noise to it but it’s very reasonable and totally acceptable for the convenience of the location. Some people complain about the noise of the wind, I guess if that bothers you should avoid a high rise. Bin store is in the building and there is less anti social behaviour here than in other parts of Croydon. It feels safe to use the station and walk home alone even late at night - it’s well lit and always busy and there is always someone on or near the reception desk.

How has the building management responded to any problems or issues you have raised:

Yes they respond very quickly to any issues and are very helpful with parcels and in general, just very welcoming. We did have teething problems in the first year after opening but everything is now settled and runs very smoothly in my experience. I had issues with some noise in the ceiling and also a window leak but David and the team worked really hard to sort it out as quickly as possible. There is an app to report issues and they are picked up very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

It will be noisy with windows open, so do bear that in mind - lower levels more so than upper ones. Gets quite windy at times. There is no induction hob - it’s ceramic - good to know before hand. There is a fob system for the lifts and entry so it feels safe but parcels are delivered to parcel lockers and not allowed up to the flats, good for security and safety of residents.

Please tell us about the good and bad aspects of living in your local area:

Transportation is the most convenient thing and there are quality shops to get food. Very convenient

How has the building management responded to any problems or issues you have raised:

Daniel who works in the reception, is one of the best in assisting us with any issues

Please share one thing (or more) which you wish you had known before you moved in:

I wish i would have known how hard it is to maintain the place because of the tiles especially the bathroom

Please tell us about the good and bad aspects of living in your local area:

Being right next to box park gives a really good range of restaurants and entertainment. There is also a Tesco and Sainsbury’s near by which is really convenient for food shops. The station is a two minute walk away also really good.

How has the building management responded to any problems or issues you have raised:

Tionne in the inbox is always speedy with her respond and ensures that all my problems are felt with. The people at the desk are also amazing always so friendly and welcoming.

Please share one thing (or more) which you wish you had known before you moved in:

Would like to have more community events and activities.