Category Scores
Ten Degrees, by Greystar, sits in Central Croydon. Comprising of 546 apartments over 44 floors, there is also a games room, rooftop gym, pet spa, screening room and co-working spaces. As well as this, residents have access to a wide variety of transport links, allowing them to reach central London in just 15-minutes.
Ten Degrees, CR0 Reviews
Write a Review Upload PhotosLovely place to live
The building is really nice and has personal significant to my partner and I as we initially moved into a 1 bedroom apartment last June and was our first ever place together. We have now moved into a two bedroom and it is more than i could ever asked for living in London. In my previous job I have the privilege to view many apartments around London and can honestly say i haven’t seen any nicer than this building. It has a Gym, a sky lounge with views to rival some of the best areas of London. It also has an outdoor area at the top and bottom so you never feel like you are confined to the building. From the moment we moved in we are made to feel at home by Maria and Camilla and Tim has done the same since starting to work here. They choose their staff very well and contribute to a lovely atmosphere of the place.
Please tell us what you like and dislike about this area:
10 Degrees has great travel links to Central London and Gatwick so you are spoiled with how easily accessible it is by Train to go abroad or for visits to restaurants in London. The building itself has lovely views of the sunset and can even see as far as the Shard with the London Skyline.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known that a 2 bedroom was financially viable from the beginning as now we have upgraded from a 1 bedroom to 2 I will be happy to stay here for years to come
How has the building management responded to any problems or issues you have raised:
Any problems we have, have been sorted when issues have arisen.
Manager Response
Dear Andi
Thank you for leaving such a lovely review and I am very pleased to hear you have had a great time living in our community and have settled in a 2 bed apartment. We will make sure that team is notified of your compliments. Thank you again!
Paula, our leasing agent was super helpful throughout this process of house hunting. She ensured all our requirements are met and provided us with timely updates. Thanks to Paula we were on time for our move in date without any hassle. Thanks Paula for being super helpful. All the best :)
The house is very well lit with ample amount of sunlight throughout the day. The build quality is great with great property management. The appliances provided are of the great quality and comes with a manual to learn about each appliances and work smoothly.
Please tell us what you like and dislike about this area:
The location is ideal right opposite to the East Croydon station making travel really smooth & easy.
Please share one thing (or more) which you wish you had known before you moved in:
Not relevant in this case. All the information was shared.
How has the building management responded to any problems or issues you have raised:
Super quick and easy resolution provided by the team.
Manager Response
Dear Ayushi
thank you for leaving such a lovely review with a special mention to Paula. We are very happy to hear that she has been amazing and taking great care of you! thanks again!
Living in Ten Degrees
Ten Degrees satisfies all the tenants’ needs by having excellent facilities such as the gym/fitness classes, the TULU shop, and the reception area where they take care of your post and parcels. The design is quite minimal and sophisticated, which usually appeals to a young adults market.
Please tell us what you like and dislike about this area:
Croydon’s area is quite lovely to live in. You can reach a good range of shops within a 10-min walk, like Lidl, Tesco, Sainsbury and Waitrose. Also nearby there is the main pedestrian street, with 2 shopping centres and several renowned shops, bars and restaurants, plus the multiplex cinema theatre Vue. The building is extremely well connected to the means of transport too, having the East Croydon train station and tram station literally in front of the main entrance.
Please share one thing (or more) which you wish you had known before you moved in:
For someone who is new to renting in a residential building, I wish I knew more details about the additional costs of living here. Things like the standing charge for heating, the council tax bands and the little selection of energy/Internet/water providers.
How has the building management responded to any problems or issues you have raised:
Although we never had any maintenance problems, quite often people knocked at the door saying they were sent from reception to fix something in the flat or simply do a monthly check for all the flats and the vast majority of these times, neither my housemates nor I were let know about these visits. So reckon a better communication system between maintenance, team-reception and tents would be better.
10/10 Degrees
Ten Degrees and its management team provide a secure, well-managed, and overall great place to live. The amenities and apartments are modern and kept clean. From the first viewing to a simple hello in the morning, you can tell the staff is kind and helpful.
Please tell us what you like and dislike about this area:
Located across the road from one of the main train stations in South London, Ten Degrees is perfectly situated. Combine this with the ample offering of shops and restaurants nearby, and this property is a great place to live your London life.
Please share one thing (or more) which you wish you had known before you moved in:
There are parking spots available for hiring, and there are partners that you can hire via the Ten Degrees website to help you with laundry or cleaning.
How has the building management responded to any problems or issues you have raised:
Not applicable to me yet. Hope this won’t be needed in the future.
The staff at the reception is very rude. Please get them changed
It would be nice if the sky lounges were free all the time without slot availability!!!
More devolopment in the game room would be appreciated. The tulu app system is amazing to hire stuff, please add more household needs over there. The WIFI system should be improved
Please tell us what you like and dislike about this area:
Everything about this place is amazing
The infrastructure, Starbucks, station superb property. Good furniture
Please share one thing (or more) which you wish you had known before you moved in:
I wish the flat was a little more spacious.
The parcel system should be more affective
How has the building management responded to any problems or issues you have raised:
THE STAFF IS SO RUDE AT THE RECEPTION. THE PARCELS GO MISSING EVERY OTHER DAY
Good but just one point needed to be improved
One point needed to be issued, there are dog pee in the public space quite often. Although there are quite frequent cleanup, but that is still annoying to get down with that smelling in the lift, or at the main lobby…I think the management should consider if there are any self help facilities for the dog owners to have fast clean up. Or they need to friendly remind the dog owners to beware it.
Please tell us what you like and dislike about this area:
Ten Degrees location is good when you need to take trains. Numerous of supermarkets for the grocery. BOXPARK is just opposite, gourmet is just around the corner.
Please share one thing (or more) which you wish you had known before you moved in:
I wished I known that I needed to do all the move in on day one, my shipping is still on the way, but the concierge said I can only get in the parking lot while I move in.
How has the building management responded to any problems or issues you have raised:
Very fast responses, also appreciate that there are 24/7 concierge services in the lobby.
Comfort in East Croydon
Ten degrees is a very nice building, I’m happy with my flat, amenities, people living here. They repaired any problem I had very quickly, also fire alarm works properly, concierge is 24/7 and very kind. I’m very comfortable living here, feels a safe place to live and also the environment is baby friendly.
Please tell us what you like and dislike about this area:
Good: A lot of shops, very good trains and fast commute to central london (15-20’) and Gatwick airport (15’).
Bad: noisy area, busy, in front of Box Park and train station.
Please share one thing (or more) which you wish you had known before you moved in:
Noise even in high level floors. Feels very hot inside the flat sometimes and is not necessary to use the heater in autumn.
How has the building management responded to any problems or issues you have raised:
Yes, Tim and all the team are great. Thank you for your help.
Design, facilities, building management and property management are all excellent
Design, facilities, building management and property management are all excellent. The Team are very quick to answer any questions, queries or maintenance requests. The apartment block is generally very clean and the staff are very welcoming and helpful. Mo and his security team do an excellent job of making residents feel safe and comfortable.
Please tell us what you like and dislike about this area:
Excellent location, very convenient for transport links to LGW airport and to central London.
The boxpark is very close and the noise from the boxpark late at night / weekends can prevent you from enjoying rest.
Please share one thing (or more) which you wish you had known before you moved in:
I would like the building management to manage the boxpark noise by consulting with Croydon Council and boxpark management. I would also like food waste bins to be available for all residents.
How has the building management responded to any problems or issues you have raised:
Very positive responses to issues I have raised…
Looks good from the outside, poor on the inside
The units have a ‘high end finish’ but is fitted poorly. My toilet leaks every time my wife and I use it / bath and the leak has become worse and worse. I also experienced clogged dishwasher twice. Unacceptable for a “new BTR”. The flooring also comes out i.e. not glued properly.
Please tell us what you like and dislike about this area:
The building new but poorly maintained on the outside (windows are unclean and dirty). The surrounding area is okay as my unit is not facing Boxpark (thank god for that). At night it can be a bit dangerous.
Please share one thing (or more) which you wish you had known before you moved in:
The poor fittings in the unit, poor in quality and not durable.
How has the building management responded to any problems or issues you have raised:
Poor and slow response, I can share various emails
Ten out of Ten Degrees!
Design of the building and the flats is wonderful. Love the decor and furniture that came in the apartment when moving in. All the facilities are great too! Design of the exterior is great too, very iconic compared to all other nearby buildings. Love the branding too.
Please tell us what you like and dislike about this area:
Extremely convenient location only a 20 minute train ride into Victoria. Super near shops/activities
Please share one thing (or more) which you wish you had known before you moved in:
Wish I’d known the place sooner! Almost ended up moving into a standard flat.
How has the building management responded to any problems or issues you have raised:
Super happy, all issues are swiftly resolved if we ever have any
noisy faulty flat with easy transport access
The design of my room type has some faults that you can only find out once you moved in. The wifi router is locked in a cabinet in the kitchen you can only have access to wifi when the door is open in the living room. And you cannot access wifi in your rooms. the tab in the kitchen is too high therefore splashes all over the breakfast bar. and the material for the kitchen surface is not easy to clean at all. No shelves are included in this fully furnished flat, which left no room for storage. There are no drawers in your closet too.
Please tell us what you like and dislike about this area:
There is a Waitrose opposite the property (but it is proposed to close, and its staff is not friendly). As it only takes 2 mins to get to East Croydon station, I can say that it enjoys a good transport convenience. However, this convenience comes with a noisy neighbourhood. It is very noisy that you can hear the music from Boxpark and the noise of the railway even if you have closed all your windows.
Please share one thing (or more) which you wish you had known before you moved in:
the wifi issue. half of the flat couldn’t get wifi access due to the design.
How has the building management responded to any problems or issues you have raised:
They often responded quickly. but there is one member of the leasing team who constantly misspells my name every time which is rude and unprofessional. How hard it could be to copy and paste my name from previous communications?
Resident photos
Facilities
Cinema
Coworking
Concierge
Gym
Lounge
Parking
Pet Friendly
Private Dining
Resident Events
Roof Terrace
