A guide to living in Borough of Tower Hamlets

The design elements throughout the building are gorgeous and one of the top reasons I chose this building when planning my move to London. I love my balcony and all of the communal spaces. The team is also quick to fix any issues or damage throughout.

I previously wrote a review "generally happy tenant". Since then, I have bought a (larger) flat in the building. Having considered various other options in the Canary Wharf area, my conclusion was, given location, building design and value for money, there was no other building in the area in which I'd prefer to live. As already noted, I think the location of the building is probably the best in the area. And unlike several other buildings in the area (e.g. Pan Peninsular, Wardian) it is also not right next to the DLR, so is not affected by its noise. The flats in Landmark Pinnnacle are all pretty spacious and I particularly like the large open-plan living/kitchen/dining spaces in the 2 bed flats. Flats in some other developments I viewed felt quite cramped. Ceiling heights are not terrible, but I would like them to be a bit higher, but this is a common theme with modern blocks in the area. The range of facilities and services in the building is excellent. Having a dedicated parcel room is extremely convenient. The 56th floor gym is fantastic and probably unrivalled compared to others in the area. The private dining rooms (which have large attached professional kitchens) are also a great facility, allowing you to entertain a large group of guests. The cinema and attached bar/lounge space is also very well done. The only thing lacking is a swimming pool. I think the sale prices of flats in the building compare well with others. Clearly they are not cheap, but they are cheaper than the new developments in Park Drive and probably slightly cheaper than the Wardian. Service charges in the building are significant, but I would say reasonable given the level of facilities and services in the building and compare favorably with those of other similar buildings. I previously lived in a Victorian conversion flat and the service fees there were roughly half those in Landmark Pinnacle. But, you get what you pay for: a plethora of facilities and services at Landmark or absolutely nothing in a conversion flat. We also have onsite cleaning and maintenance staff who do a pretty good job of keeping the building looking presentable and dealing with issues when they arise. Compare that to a conversion flat where you will either be doing things yourself or constantly calling up the management company. Service charges have also been fairly stable the last few years. They have gone up modestly in 2026, but actually went down in 2025 so are now roughly where they were in 2024. We also had a rebate last year. I very much enjoy living in Landmark Pinnacle. The location is very convenient, the building feels high-end, safe and secure. It is also generally very quiet and I've had no issues with things like heating and hot water that haven't been addressed fairly quickly. Like all the other high rise buildings in the area, it does suffer from creaking in high winds, but this only really occurs to a significant extent when there is a major "named" storm, so not very frequently (handful of times a year) and even then hasn't caused me to lose any sleep, so not a major issue at all.

The development is clean, organised, new and overall really nice. I love the design of the reception and study areas, it feels welcoming. However there are some things that could be improved. negative. There is no gym in the building. I understand there is a gym located nearby, but I think a development such as this and for the rent we are paying there should be a gym in the building or a training facility of some kind. If that could not be offered it would be nice to have free acres to the gym nearby, as the membership alone is quite pricy. Additionally, it would be nice to have a vending machine/coffee machine/cafe in the development, as there are no nearby cafes or restaurants. Lastly, I would like the rent renewal to be revised, as increasing the price of the tenancy every 6 months gets expensive and the price of renting here now would be almost the same as renting in Central London.

The highlight is the staff for sure, not one person has been less than exceptional. They have a good team and hope they keep it this way. Wether it is Amro, Ernie, Saad or Helga at reception, the attention and attitude is great.

The building itself is new however the carpets/walls could do with some cleaning up! The building can get very warm as well and is a big shock to the system after coming inside. There is a small gym a short walk from the building, within the development which is sufficient but can get quite busy in the evening, so best to go in the morning or afternoon!