A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

Personally, my main priorities for convenience are having a supermarket, a gym, and a Tube station nearby. All of these are just a 1–3 minute walk away, so I’m genuinely more than satisfied with the location in Bromley-by-Bow. As the property is located near a main highway and a tube station, some traffic and train noise may be heard when the windows are open. However, with the windows closed, the sound insulation is effective and outside noise is well controlled.

How has the building management responded to any problems or issues you have raised:

The building and property management team respond very promptly to any issues or concerns. I have made two minor maintenance requests, including a toilet seat that had started slamming shut and a door handle that had become loose. In both cases, the issues were resolved within the same week. I must shout out to Darek who handle the maintenance issues very smoothly and promptly. The system for submitting maintenance requests is straightforward, and the follow-up service to complete the repairs is excellent.

Please share one thing (or more) which you wish you had known before you moved in:

-I was very impressed by the rooftop on the 27th floor when I first viewed the property—it is absolutely stunning. During Valentine’s week, a couple who are close friends of mine visited London and stayed with us. On Valentine’s Day, we planned for the boyfriend to propose to his partner on the 27th-floor rooftop, which he did. The view provided a beautiful setting for photos, and it made the moment incredibly special. That floor of the building will always hold a memorable place in their story. -I was not initially aware that the highway was located very close to the property, and traffic noise can be quite noticeable when the windows are open. However, once the windows are closed, the noise is well controlled and does not cause any disturbance.

Please tell us about the good and bad aspects of living in your local area:

Access to public transport and in the flat facilities are great however there is anti social behaviour outside of the building a lot of the time often late into the night

How has the building management responded to any problems or issues you have raised:

yes we have raised issues with door handles and heating building management always respond quickly and will follow up to ensure everything is sorted.

Please share one thing (or more) which you wish you had known before you moved in:

the walk to the dlr is short but for any other main tube lines there is a slight walk to canary wharf or mile end. bus access is great. not a massive cafe/ pub scene but very community based with a great park out front and excellent local hub

Please tell us about the good and bad aspects of living in your local area:

Elizabeth line is great, a lot of new shops are opening up in the area. Third Space has a gym nearby

How has the building management responded to any problems or issues you have raised:

They always give just empty promises, they always write it if they care about you, but there are 0 results to show for it.

Please share one thing (or more) which you wish you had known before you moved in:

I thought that a company owned by Canary Wharf Group would take more accountability.

Please tell us about the good and bad aspects of living in your local area:

Location is good - less than a 2 min walk to the tube station and Tesco. Also easy access to lovely walks along the canals. The only thing I would say the area is missing are social environment such as restaurants, coffee shops or pubs. There is very little in the area at a walking distance - everything is 30 mins + or need to get the tube.

How has the building management responded to any problems or issues you have raised:

Always super quick and helpful although never really had any issues with the flat

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to say on this one - all information was provided during the viewing

Please tell us about the good and bad aspects of living in your local area:

Stepney green has great access to victoria Park and Hackney which become the hubs. The Rusty bike, coborn and lord tredegar give a range of good locals. Fizzy Stepney Green is right by the station so always feels safe to walk between.

How has the building management responded to any problems or issues you have raised:

Really quick to respond to issues. When maintenance request was put in, always had someone come the same day. The handymen were very professional and always fixed the issue

Please share one thing (or more) which you wish you had known before you moved in:

The hot water is provided to all the buildings in the area by a single facility managed by a separate company. Occasionally went down but the fizzy team were very on it chasing the third party.