Alma, E1

Please tell us about the good and bad aspects of living in your local area:

The area is extremely convenient for transportation, restaurants, gyms, etc. The Whitechapel side is honestly not that pleasant, but we don't usually go there. Spitalfields is more our vibe.

How has the building management responded to any problems or issues you have raised:

Fast and efficient in every way. The only thing is that they haven't cleaned the outside windows and they're quite dirty

Please share one thing (or more) which you wish you had known before you moved in:

I wish we knew that they take 20% students (the agent told us 5%)

Please tell us about the good and bad aspects of living in your local area:

The location is excellent – right by Aldgate East station, just across the street. There are plenty of shops, restaurants, and cafés nearby, making daily life very convenient. Transport links are outstanding with easy access to multiple tube lines and bus routes. The street itself is safe and generally quiet, with regular bin collections and no major issues with traffic or anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

The building management has always been very responsive and helpful. Any issues I raised were addressed quickly and professionally, with clear communication throughout. Special thanks to Daisy, who has been patient and efficient in resolving everything.

Please share one thing (or more) which you wish you had known before you moved in:

TBH, there isn’t anything I wish I had known before moving in. The experience has been very smooth, and everything was as expected from the start.

Please tell us about the good and bad aspects of living in your local area:

There’s a great range of shops, restaurants and bars nearby, plus lots of open spaces to enjoy. Transport links are really convenient and make getting around easy. The street is quiet, clean, and well looked after with good parking and regular bin collections. Overall a lovely place to live.

How has the building management responded to any problems or issues you have raised:

The building management has been great — they handle deliveries smoothly and are always quick to respond to any questions or issues I’ve had.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t realize how handy the on-site gym would be — definitely a great bonus I wish I’d known about earlier!

Please tell us about the good and bad aspects of living in your local area:

Aldgate East has turned out to be such a hidden gem. From the tube stop straight out your front door, to the incredibly restaurants in every direction, to the parks and markets just a short bike ride away, we've found this area to be so much more vibrant, exciting, and fun than we ever could have imagined.

How has the building management responded to any problems or issues you have raised:

Whether you need help getting all your packages upstairs or your laundry machine moved the Alma team rises to the occasion. It's super easy to fill out a maintenance request in their residents' app and they acknowledge it right away, taking the feedback seriously - no matter how big or small.

Please share one thing (or more) which you wish you had known before you moved in:

It is such an underrated treat to have a building management team that truly cares. It's not just about getting a maintenance request addressed - it's about getting your feet on the ground in a new city, coming home to people who care, and feeling like you're a part of a community, both within the building and throughout the surrounding area. The Alma is all that and more. Because of the relationships the staff have established with local restaurants, shops, and grocers, we've gotten to know so many other people throughout East London, ventured to new places we might have otherwise skipped, and had experiences we never expected. Whether it's a private tour of Whitechapel Gallery or a residents' event catered by Ara, we have absolutely loved getting to known this little corner of London.

Please tell us about the good and bad aspects of living in your local area:

Great location - close to public transit with a lot of restaurants, shops and bars within walking distance. 15-20 min walk to the city of London as well.

How has the building management responded to any problems or issues you have raised:

Yes. Promptly and efficiently. Wine cooler was looked into and repairs initiated immediately.

Please share one thing (or more) which you wish you had known before you moved in:

Fob entry throughout. Bit tricky to navigate with family and friends visiting and only 1 key per leaseholder. But the building management team is there to help. Has been smooth sailing.