Sailmakers, E14

By
Greystar
1st
Ranked 1st out of 25 in Canary Wharf
4.63 (149 reviews) 4.63 (149 reviews)
Homeviews Logo Homeviews Logo
Transparency Rating: Adequate
This development has an adequate number of verified resident reviews written in the last 12 months.
Homeviews Logo
Transparency

Category Scores

4.64
Facilities
4.64
Design
4.62
Location
4.44
Value
4.60
Management

Greystar’s Sailmakers is a Build to Rent scheme, which comprises of 327 units. It is within the mixed-use Galliard Homes development, Harbour Central. The site is situated on the Isle of Dogs close to the River Thames, and less than a 10-minute walk from the heart of Canary Wharf. In addition, transport links come courtesy of nearby South Quay DLR and Canary Wharf’s DLR and Underground services. Residents enjoy fast and frequent connections to the likes of Bank and Monument.

Read more Read less
Sailmakers, E14 Available Properties
Show all
For sale
To rent
From £2,595 pcm
1 Bed Apartment
1 Bed
1 Bath
440 sq ft
Greystar
More info
£3,360 pcm
2 Bed Apartment
2 Bed
2 Bath
956 sq ft
Greystar
More info
£4,150 pcm
3 Bed Apartment
3 Bed
2 Bath
1136 sq ft
Greystar
More info

Sailmakers, E14 Reviews

All Reviewers
Private Tenants
Verified
Showing 149 reviews
Write a Review Upload Photos

High quality rental apartment

Verified Resident
Verified Resident
Review Date Mar 2022

There are residential gym, lounges, cinema room, dining room, conference rooms in the two buildings managed by sailmakers. The staff here is extremely friendly and responsive.
Underground parking space (paid separately), including bike storage (free).
In the windy days, sometimes you could hear the wind howling, which isn’t great.

Please tell us what you like and dislike about this area:

Situated right next to the South Quay DLR station. 10 minutes walk from Jubilee mall and Canary Wharf proper.
Traffic noise is minimal but sometimes you can hear it (DLR, and some speeding cars).
Depending on the neighbours, there could be noises (anti-social behaviours) since the area is extremely built-up.

Please share one thing (or more) which you wish you had known before you moved in:

The residents in these buildings are very much mixed. There are students, professionals and what not.

How has the building management responded to any problems or issues you have raised:

The management team has been very responsive and helpful in dealing with a complaint we had

5
Facilities
4
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Hi Simi,

Thank you so much for taking the time to leave us this review we really appreciate it! Hope you are making full use of our wonderful amenities : )
We take on board every feed back and try to implement where we can.

I’m glad to hear the Management team were responsive in dealing with your complaint. If there is anything else we can do for you, do not hesitate to come on see us.

Thank you once again for taking the time to leave us this review, I will be sure to share this with Sailmakers Team : )

Very easy process moving in

Verified Resident
Verified Resident
Review Date Nov 2023

We lived in this building before and the facilities and design are very good. We have been here 8 weeks and so far we have seen a good respond from the management every time there is an issue. Hopefully everybody keeps the good work we have been experiencing so far.

Please tell us what you like and dislike about this area:

The area is good with good transport links and a short walk to many shops, services and restaurant. Although still untidy with many constructions sites around

Please share one thing (or more) which you wish you had known before you moved in:

We knew the building and the area but the moving in process has been made exceptionally easy by Emilia. She has been very helpful, we did everything in one week. Her professionalism and kindness is second to none and we still thank her for making the process quick, easy and pain free.

How has the building management responded to any problems or issues you have raised:

Very good and quick response every time we contacted the service team when there was a problem in the flat

4
Facilities
4
Design
4
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Great community living

Review Date Nov 2023

The building management is really nice and helpful. In particular Emilia, who takes care of the tenants and makes us feel like we live in a community. All the members are always ready to help with any issues or queries.

The amenity spaces are great.

Unfortunately the noise insulation is not that good and we can hear the neighbors above us. However when management was made aware of noise neighbors they acted to resolve our issues.

Please tell us what you like and dislike about this area:

The area is very convenient with easy access to all shops and amenities.
It can sometimes be very windy.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the area before we moved in.

How has the building management responded to any problems or issues you have raised:

When we raised an issue with noisy neighbors they were quick to respond and tried to resolve it.

5
Facilities
4
Design
5
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

The whole development is Iconic

Verified Resident
Verified Resident
Review Date Nov 2023

The development is fantastic and the interior design is State Of Art. The location of the development is in a prestigious majestic Docklands.
Comparatively the whole area is just like Manhattan New York an area which is fast growing in skyscrapers. It’s stunning place to live.

Please tell us what you like and dislike about this area:

This is an iconic residential development with amazing amenities. In fact the whole development is A Top Notch and State Of Art

Please share one thing (or more) which you wish you had known before you moved in:

How excellent valuable the development is.
Without any shadow of doubt.

How has the building management responded to any problems or issues you have raised:

Yes
The management is very professional and proactive and furthermore very friendly.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Good building, location, and is pet-friendly.

Verified Resident
Verified Resident
Review Date Nov 2023

Good building facilities: love the gym, has bike racks, good heating & air conditioning
Proper management: building is new and clean; has Tulu machine downstairs that offer daily groceries, print and table games; rest room is nice.
Tenants’ App could book maintenance, view documents, and check rent payments.

Please tell us what you like and dislike about this area:

Very convenient shops (malls), grocery stores (Waitrose, Tesco, Coop) and restaurants nearby. Neighbours are well-educated, transports convenient (DLR, Jubliee, Elizabeth line), and safe area. It has beautiful views of the Quay and most importantly is pet-friendly.

Please share one thing (or more) which you wish you had known before you moved in:

The checkout process would have someone else to check the property’s situation. While I heard some people have been over-charged though they have hired professional cleaning service. I would recommend that the building provide an official cleaning service that fits their standards and we could directly pay for that.

How has the building management responded to any problems or issues you have raised:

Yes, maintenance are good, receptions are nice as well.

5
Facilities
5
Design
5
Location
4
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Great staff

Verified Resident
Verified Resident
Review Date Nov 2023

The staff makes the building special. Have lived here for over a year now. Big thanks to Kam who helped with all aspects of the move, Darian, who has organised great events through the year, and Emilia, who’s been warm and friendly at the concierge. Happy with the development.

Please tell us what you like and dislike about this area:

Well connected, easy access via three different tube lines. Lots of quiet places for walks nearby, caretakers on the estate maintain cleanliness.

Please share one thing (or more) which you wish you had known before you moved in:

Fixed one year leases, rent increases can be quite high.

How has the building management responded to any problems or issues you have raised:

Maintainance is done promptly, thanks to Dean, Colin and Robert. Haven’t had any problems with the facilities.

4
Facilities
5
Design
5
Location
3
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Good location with reasonable access to commute areas

Verified Resident
Verified Resident
Review Date Nov 2023

Building is really well designed and managed, with good use of space. Good location, with reasonable access to key commute areas. Staff are generally friendly and accessible. The amenities and services are at a very good standard and provide good value.

Please tell us what you like and dislike about this area:

The area is near transport links and generally has developed over the past few years. The area is general clean although getting much ”busier’.

Please share one thing (or more) which you wish you had known before you moved in:

The amenities are great and exceed what I had initially thought.

How has the building management responded to any problems or issues you have raised:

Yes – very good response times in general. Repairs & maintenance are really well dealt with.

5
Facilities
5
Design
4
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Excellent!

Verified Resident
Verified Resident
Review Date Nov 2023

Sailmakers is one of the best developments on a global level from management to facilities and overall quality. Great design empathy and attention to detail. Emilia from management was integral and faciliated the process with professionalism and style.

Please tell us what you like and dislike about this area:

Isle Of Dogs is a great area. Personally it’s the perfect balance between modern and authentic……

Please share one thing (or more) which you wish you had known before you moved in:

Everything from good food, groceries, nature, parks are at your door step. great!

How has the building management responded to any problems or issues you have raised:

Great! The building management has been excellent!

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Convenient Location

Review Date Nov 2023

Parcel room is not so convenient as it is outside and away from the building, an issue when it rains. Sometimes there is no notification when the parcel has arrived. Wifi is sometimes weak in signal. But the kitchen (dining room) facility is good.

Please tell us what you like and dislike about this area:

I like the Vietnamese and Korean restaurants nearby. Good to be near Tian Tian Chinese supermarkets too.

Please share one thing (or more) which you wish you had known before you moved in:

It does have wifi quality signal issue sometimes. Wifi is important, hence I would suggest the building management and landlord to look into it. The layout with radiator everywhere makes putting furnitures especially bookshelves or storage cabinet a bit headache.

How has the building management responded to any problems or issues you have raised:

Building management responds reasonably quickly if in writing but need to remind if verbal request was made.

4
Facilities
3
Design
4
Location
3
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Exceptional Service Elevates Sirocco Tower

Review Date Oct 2023

Sirocco Tower is a wonderful place to live, and Emilia plays a central role in making it exceptional. Her dedication, warm demeanor, and personalised care create a welcoming community atmosphere. She goes the extra mile, ensuring every resident’s needs are met promptly and with a smile. Sirocco Tower is not just a residence; it’s a home, thanks to Emilia. Highly recommended.

Please tell us what you like and dislike about this area:

Sirocco Tower is an outstanding place to live, and Emilia makes it even better. Her exceptional service, warm demeanor, and dedication to residents set this place apart. Beautiful views, luxurious spaces, and a true sense of community. Highly recommended.

Please share one thing (or more) which you wish you had known before you moved in:

Another valuable piece of information I wish I had known before moving in is the noise levels within the building and the immediate vicinity. While a viewing may not always reveal the full scope of noise-related issues, understanding the typical noise patterns and potential disturbances in the area can be crucial. This includes knowing if there are any construction projects or noisy establishments nearby, as well as getting insights from existing residents about any noise-related challenges they’ve experienced.

How has the building management responded to any problems or issues you have raised:

The building management has responded promptly and effectively to any problems or issues I have raised.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Modern and spacious living in South Quay

Verified Resident
Verified Resident
Review Date Aug 2023

No issues with the any of them. It’s probably the nicest and most spacious building I’ve seen in South Quay. 1-3 bed flats available and they’re all quiet, modern and clean. There is a gym on 34th floor with fantastic views and high-spec business lounge

Please tell us what you like and dislike about this area:

Building, facilities, reception/security staff and maintenance team are great. Emilia Dejka-Lopes is a star. She showed us around and helped us with finding a flat very quickly. PROs: Location is superb. It’s very close to South Quay DLR station and 10 min walking distance to Canary Wharf. Great gym, yoga studio, etc but unfortunately no swimming pool. There are 3 Tesco express, 1 Co-op and a big ASDA nearby and most of them are open till late everyday CONs: Some tenants are smoking weed so especially summer time the smell is unbearable. There are two active construction sites around and one inactive & unsightly site. Parking is a big problem. Street parking is free in the evenings and at the weekends and you can find one if you’re lucky. You can rent underground parking for an additional charge. Renting a flat here is not cheap and additional parking fee isn’t realist in my opinion.

Please share one thing (or more) which you wish you had known before you moved in:

Emilia Dejka-Lopes explained everything clearly when we viewed a sample property. So, we didn’t get any surprises when we moved in.

How has the building management responded to any problems or issues you have raised:

I had minor issues in my flat and all have been resolved very quickly

5
Facilities
5
Design
5
Location
4
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14

Facilities

Concierge

Concierge

Gym

Gym

Lounge

Lounge

Parking

Parking

Pet Friendly

Pet Friendly

Roof Terrace

Roof Terrace

Location

Greystar
Number of developments 24

4.35

Average rating based on 2448 reviews

View company