Fortunes Dock, E16

Please tell us about the good and bad aspects of living in your local area:

The area was good however there is a lot of active construction which can be quite the disturbance when working from home. Side entrances however are unclean with a vomit stain on the glass and floor existing for over a month.

How has the building management responded to any problems or issues you have raised:

During the tenancy they were responsive however issues took months to resolve. Post tenancy however communication with regards to handling the deposit have been horrible.

Please share one thing (or more) which you wish you had known before you moved in:

Had I known the amount of stress the end of tenancy would’ve caused me I would have never moved into a grainger property.

Please tell us about the good and bad aspects of living in your local area:

Living in my area has been a really good experience. There’s a great range of local shops, cafés and restaurants, and plenty of open spaces that make the neighbourhood feel welcoming. Transport links are convenient with regular buses and nearby train connections, so getting around is easy. My street is generally quiet, parking is manageable, and bin collections are reliable. The community feels safe and friendly, with very little noise or anti‑social behaviour.

How has the building management responded to any problems or issues you have raised:

The building management team has always responded quickly and professionally to any issues I’ve raised. They communicate clearly, resolve problems efficiently, and make sure everything is followed up properly, which has made the whole experience very reassuring.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is just how friendly and supportive the community is. You don’t fully appreciate that from a typical viewing. The building is quieter than I expected, and the management team is far more responsive than you’d assume from a first impression. A tip I’d share with a new neighbour is to make use of the shared spaces early — they’re well maintained and a great way to meet people. Overall, the building feels more welcoming and well‑run than I realised before moving in.

Please tell us about the good and bad aspects of living in your local area:

I think it’s a great area with supermarkets and a Chinese market nearby. It’s also really close to the tube station and bus station. Very easy to get to the city. It’s not a quite residential area. Probably that’s the only disadvantage.

How has the building management responded to any problems or issues you have raised:

They are great . They helped me a lot during the move out process!!

Please share one thing (or more) which you wish you had known before you moved in:

Not really. They have gym. So feel free to use that

Please tell us about the good and bad aspects of living in your local area:

Great location with two grocery stores less than 5 minutes away. It’s also right opposite the train station.

How has the building management responded to any problems or issues you have raised:

There were some delays initially but recently the issue was resolved. I liked the detailed communication and escalation of the matter with reasonable resolution options.

Please share one thing (or more) which you wish you had known before you moved in:

Gym is great, didn’t have before I moved and turned out to be really good standard. AC’s in communal areas also very good especially during summer

Please tell us about the good and bad aspects of living in your local area:

Many grocery stores and pharmacy close by, as well as direct access to the underground station. The position between the O2, Canary Wharf and Stratford make this an amazing location.

How has the building management responded to any problems or issues you have raised:

Building management has been amazing. Had a couple of issues that were promptly resolved. Very quick, and very informative with anything going on.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t realise the extent of the facilities as well as the level of customer service I’ve experienced from the team. A very pleasant surprise!