Mercer West & Madison East, LS2

Please tell us about the good and bad aspects of living in your local area:

Great location, middle of city centre. Friendly helpful staff, I moved to Leeds from London and the staff were extremely accommodating and made me felt at home. :)

How has the building management responded to any problems or issues you have raised:

Maintenance requests were responded to and resolved quickly. Shoutout to Paul the MO, great guy:)

Please share one thing (or more) which you wish you had known before you moved in:

Cafe right at the bottom of the building. Great work from home space and delicious shortbreads! Recently opened so it’s very clean.

Please tell us about the good and bad aspects of living in your local area:

Living in Mercer West has been generally positive. The area has a good range of local shops and supermarkets, and there are plenty of restaurants and cafés within a short walk. Open spaces are well-kept and nice for walks. Transport links are convenient with frequent buses into the city, although they can get crowded at peak times. The street itself is usually quiet with decent parking availability, and bin collections are regular. There’s minimal anti-social behaviour, though occasional traffic noise can be heard during busy hours.

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive and helpful, resolving issues efficiently and addressing concerns in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that a new building is being constructed nearby, which can sometimes cause noise and limited views.

Please tell us about the good and bad aspects of living in your local area:

The workers and my neighbours are so friendly, they are all welcoming and nice. Also they makes such a good activities

How has the building management responded to any problems or issues you have raised:

So helpful and wellbeing to help at any time. Also they are friendly

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew more about the views of the flat it would be nicer

Please tell us about the good and bad aspects of living in your local area:

The local area offers a good range of shops, restaurants, cafés, and convenience stores, making day-to-day living easy. Public transport links are reliable, with buses and nearby stations providing quick access to the city. The neighbourhood is generally quiet and feels safe, especially in the evenings. Parking is available but can become limited during busy hours. Bin collections are regular and well managed. While there is some occasional traffic noise, it is not disruptive. Overall, the area is comfortable, family-friendly, and provides everything needed within a short walking distance.

How has the building management responded to any problems or issues you have raised:

Building management has generally been responsive and helpful whenever an issue was raised. Most requests are acknowledged quickly, and maintenance is usually arranged within a reasonable timeframe. Their communication is clear, and they follow up when needed, which makes the overall service reliable.

Please share one thing (or more) which you wish you had known before you moved in:

Just I want them to open the eighth floor as soon as possible.

Please tell us about the good and bad aspects of living in your local area:

The housing is located in the city center, which makes the overall environment very convenient. Public transportation is easily accessible, and daily errands such as shopping, dining, and commuting can be done efficiently. However, there is a construction site nearby, and the soundproofing of the building is not very effective. As a result, noise from the construction can often be heard during the day, which affects the overall living experience. While the location is excellent in terms of convenience and accessibility, the noise issue is something to consider for those who are sensitive to sound or prefer a quieter living environment.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive whenever I raised an issue. For example, when my dishwasher broke down, they communicated with me promptly and arranged for it to be fixed without delay. Their timely support and efficient handling of problems have made my living experience much more reassuring.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known in advance that there was an active construction site right next to the building. The noise can be quite loud at times, especially during the day, and it would have been helpful to be informed about this before moving in.