A guide to living in North West England

Please tell us about the good and bad aspects of living in your local area:

This building has great transport links such as buses every 5-10 mins to Manchester City centre as well as this the nearby train station is a 10 minute walk . There is plenty shops nearby such as the retail park where has a Sainsbury’s , boots , home bargains. As for car parking we can’t comment due to not having a car at this present moment. The issues we’ve had in this property is a lot of anti social behaviour such as residents smoking cannabis , dealing drugs and well as loud music at 1am and the use of laughing gas we’ve also had a lot of noise from other buildings with residents such as barking dogs and party’s

How has the building management responded to any problems or issues you have raised:

Staff/management were very quick to act on the recent flood and did keep all residents informed throughout the only criticism I would have would be the duration in which it took to complete work on our balcony doors which was a known issue throughout the building

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known before we moved in that the WiFi in the building meant we are only limited to sky and don’t give us the flexibility of changing providers like in other buildings

Please tell us about the good and bad aspects of living in your local area:

Beautiful, friendly neighborhood with a wonderful community atmosphere. The area is exceptionally clean and well-maintained, making it a pleasure to live in. I especially love the stunning waterfront views and the luxurious feel of the surroundings. The sunsets here are absolutely breathtaking and never get old.

How has the building management responded to any problems or issues you have raised:

The team at Lighthaus is absolutely awesome (Kendra, Andy, Tommy, Catlin, Reece, Nathen and Annie) , and goes above and beyond to make everyone feel valued. Always just a message away and ready to help, shoutout to Kendra who helped me find my Passport. It's reassuring to know there's always support when needed, and the excellent service truly enhances the overall living experience.

Please share one thing (or more) which you wish you had known before you moved in:

One of the things I appreciate most about living at Lighthaus is how clean and well-maintained everything is. There always seems to be someone cleaning and looking after the property, which keeps the communal areas spotless and welcoming. The attention to detail really stands out and shows how much care goes into maintaining a high standard. Combined with the friendly team and beautiful surroundings, it makes Lighthaus a fantastic place to call home.

Please tell us about the good and bad aspects of living in your local area:

The area is good for all things like shopping and transportation. Parking within the building is available at a cost and there is a public car park nearby for visitors to use. The building is kept very clean and tidy with facilities responding quickly when there is a problem.

How has the building management responded to any problems or issues you have raised:

Efficient, efficient , helpful and friendly what more could you ask for.

Please share one thing (or more) which you wish you had known before you moved in:

No coffee machine in the downstairs social area, this is surprising for a building of this stature.

Please tell us about the good and bad aspects of living in your local area:

I love how peaceful the area feels. All the staff are super friendly. Edmund at night has particularly been very helpful and kind.

How has the building management responded to any problems or issues you have raised:

We had WiFi issues and it was sorted almost instantly. The reception team are always quick to answer any questions I have:

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how expensive car parking is around this area.

Please tell us about the good and bad aspects of living in your local area:

The location is fantastic as we are super close to local shops and have a lovely park nearby, which is perfect for going out for a walk. The neighbors are absolutely amazing and very friendly. The only real downside here is the parking finding a space for the car can be quite difficult and frustrating at times.

How has the building management responded to any problems or issues you have raised:

The management team responds quickly and efficiently to any issues. Whenever something needed fixing, they handled it without delay and with a very friendly attitude

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that parking on this street can be very difficult. Also, although there are outdoor security cameras installed, none of them actually work. They are desperately needed because we sometimes have issues with vandalism for example, someone recently scratched my car. Having active cameras would make a huge difference