A guide to living in North West England

Please tell us about the good and bad aspects of living in your local area:

I’ve just moved into the property and I have never felt happier. The location is really central and close to everything. The parking is easily accessible and feels very safe!

How has the building management responded to any problems or issues you have raised:

i haven’t had any issues so I cannot answer this question.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, everything was very clear! Made the move in process very easy.

Please tell us about the good and bad aspects of living in your local area:

The surrounding area is somewhat run down, although a Sainsbury’s is due to open nearby. However, this was originally promised to open over a year ago and has yet to do so. At present, the nearest supermarket is at least a 25-minute walk away, making the location less convenient for everyday shopping. One of the building’s key advantages is the attractive views from one side. However, the remaining three sides overlook neighbouring buildings or a busy main road. Parking is also limited. All allocated spaces are currently occupied, with parking available at an additional cost of £75 per month when spaces become available. There is no guest parking, which can make it inconvenient for visitors and may feel isolating for residents who regularly receive guests.

How has the building management responded to any problems or issues you have raised:

The building manager responded poorly to issues that were raised. Maintenance concerns were often dismissed rather than addressed, and we were told that some building defects would have to be paid for by us, despite them appearing to result from the building’s design. Complaints were not handled professionally, communication was dismissive, and when we continued to raise legitimate concerns, we felt we were treated unfairly and ultimately asked to leave through no fault of our own.

Please share one thing (or more) which you wish you had known before you moved in:

I would have liked to know about the recurring security issues, including the frequent failures of the entrance doors, the quality of the building management, and how maintenance concerns were handled. I also would have wanted to know that residents raising legitimate complaints could be met with dismissive or unprofessional responses. Better transparency about the condition of the facilities, such as the gym equipment, and the limited provision of entry fobs would also have helped me make a more informed decision before moving in.

Please tell us about the good and bad aspects of living in your local area:

It’s quit convenient, it’s close to public transport, close to the shops and relatively safe. Have had a few bad incidents with males being over friendly, the restaurant outside has a very loud high pitched whistling sound every night which gives me a migraine but otherwise quite good.

How has the building management responded to any problems or issues you have raised:

We had a building wide electricity cut and they got the issue fixed quite quickly. The compensation was a little short for the inconvenience caused but they managed to cover a good portion.

Please share one thing (or more) which you wish you had known before you moved in:

We wish we knew all these facilities existed we would’ve gotten a three year contract from the get go instead of a two year one!

Please tell us about the good and bad aspects of living in your local area:

Recently moved into Deansgate Towers and I find it a lovely place to live. The development is well cared for and the buildings are clean and tidy. It’s super close for transport links and the city centre. There are restaurants and shops on site. The florist is amazing and super helpful. The building is quiet and has a great vibe I’ve not noticed any anti social behaviour or excessive noise.

How has the building management responded to any problems or issues you have raised:

I raised my issue using the section on the portal for maintenance requests. This was super easy and quick. The response was quick too and they resolved one issue just waiting for a follow up.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really I’m happy with everything. It’s just what I expected .

Please tell us about the good and bad aspects of living in your local area:

It’s the perfect location because it’s walking distance from town, just one straight road down Deansgate. There’s lots of amazing cafes, food, shops in general very close to our building. We also have amazing food such as Kitten in our building which is appreciated!

How has the building management responded to any problems or issues you have raised:

I had quite a lot of things that needed fixing in my new apartment and the management team have been very responsive, I’m very happy with that.

Please share one thing (or more) which you wish you had known before you moved in:

It does get really really hot in here during the summer! Sometimes unbearable. But that’s not the managements fault.