A guide to living in North West England

Please tell us about the good and bad aspects of living in your local area:

The location is the main positive. Warrington Central, the bus interchange, town centre, shops and restaurants are all nearby, so transport and everyday amenities are convenient. However, proper resident parking is not included, and paying extra for parking makes an already expensive tenancy even worse.

How has the building management responded to any problems or issues you have raised:

Whenever we needed flexibility or tried to reach a compromise, management shut the discussion down and cited the contract. On our first day moving in, the manager was absolutely rude and showed no consideration for the packing, removal van and logistics involved. While we were actively unloading, we were rudely told that our belongings could not temporarily remain in the hallway. They also control when residents can collect parcels and can send a courier away if you miss a call from the front desk.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how tiny and cramped the flats actually feel, how easily the fixtures and finishes become damaged, how restrictive the rules are and how difficult management becomes once you require any flexibility. They always try to get you to complete a review the moment you enter the apartment. Of course, while everything is still shiny and new and you are within that honeymoon period, you will naturally leave a favourable review. The reality only starts to kick in after you have lived there long enough to experience the cramped space, fragile fittings, rigid rules, management and move-out process. I would never again rent in a building managed by a corporation. Go for a private landlord if you can.

Please tell us about the good and bad aspects of living in your local area:

it’s been so good to live in kings dock mill. but since a few months that my contact changed from luke pollard to another professional it’s not as good. i’ve been with an issue with my bed furniture for months, it was fixed went back to same issue and i already reported 3 TIMES and get no answer.

How has the building management responded to any problems or issues you have raised:

it’s been so good to live in kings dock mill. but since a few months that my contact changed from luke pollard to another professional it’s not as good. i’ve been with an issue with my bed furniture for months, it was fixed went back to same issue and i already reported 3 TIMES and get no answer. i was asked to send a video and i asked where to send 2 times and i have the video and dont know who to send to.

Please share one thing (or more) which you wish you had known before you moved in:

good area nice neighbors good concierge nice pubs good

Please tell us about the good and bad aspects of living in your local area:

Great place to live, everywhere is very easily accessible, love being by Baltic triangle, easy walk into town!

How has the building management responded to any problems or issues you have raised:

When the maintenance people are present, the issues are dealt with promptly, although when they aren’t in (weekends, bank holidays, annual leave etc), the maintenance cover is a national thing so it’s basically not possible to get them in, unless it’s a major major issue.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing! Everything is great I have nothing to complain about at all.

Please tell us about the good and bad aspects of living in your local area:

Great location with super friendly staff, security 24/7 which makes it feel safe at all times. Shout out to Holly in the team who is so helpful and welcoming and answers all questions we have regarding our tenancy.

How has the building management responded to any problems or issues you have raised:

Always managed to reach a solution with any of our problems but there hasn’t been many issues so far as it is well organised team and company

Please share one thing (or more) which you wish you had known before you moved in:

It can be sometimes loud at weekends at night when surrounding bars are playing music but being on higher floors makes it not as bad. This is only really an issue when windows are open but once closed you can’t really hear the noise. I guess living in a very busy and social area there is bound to be noise

Please tell us about the good and bad aspects of living in your local area:

Great location. Good range of shops nearby, and very close to old Trafford and to Salford Quays, whilst also being right by two tram stops so easy to get into town

How has the building management responded to any problems or issues you have raised:

Super quick responses. Had an issue with the bath plug which was fixed immediately. Same with ethernet ports.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, Maya explained everything perfectly and everything was super easy to navigate