A guide to living in North West England

Please tell us about the good and bad aspects of living in your local area:

I moved to The James because Ellie helped me through out the whole process and is very kind. I really like my studio apartment as it is excatly what i am looking for , for being here for sort time to study english.

How has the building management responded to any problems or issues you have raised:

Always respond but i havent had much to complain about

Please share one thing (or more) which you wish you had known before you moved in:

Wish i found the james before i moved to another place, because It is very quiet and wanted community to practice english

Please tell us about the good and bad aspects of living in your local area:

The local area is absolutely fantastic and very convenient. There is a superb range of shops, cafes, and restaurants right on the doorstep, meaning you never have to go far for a great meal or evening out. Transport links are also incredibly convenient, with reliable bus routes and a train station just a short walk away. The street itself is mostly quiet, with just normal amounts of daytime traffic noise. Bin collections happen on schedule without any issues.

How has the building management responded to any problems or issues you have raised:

Havent had to raise any issues so far, but Im sure they would be very attentive and responsive.

Please share one thing (or more) which you wish you had known before you moved in:

Overall everything has been pretty good to be honest. Perhaps only slight inconvenience is that the chairs dont fit underneath the desk so you sit a bit far out when trying to work but its not a major thing. As mentioned though is an excellent and super convenient place to live in.

Please tell us about the good and bad aspects of living in your local area:

This is the best area in Liverpool. Lighthaus is not just a place for us to stay — it truly feels like home. Everything you need for daily life is nearby, and even if you need something more specific, most things are still easy to access from here. The building itself is brand new, super clean, and well organised, although unfortunately some residents do not always take proper care of the shared spaces. Overall, Lighthaus is a spectacular place to live, with amazing views, close to the city centre, and right by one of the best parts of the city — the docks.

How has the building management responded to any problems or issues you have raised:

The management team has always responded promptly, kindly, and with genuine care. They have been incredibly helpful, supportive, and professional throughout our time here.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that, although the building itself is excellent, part of the experience also depends on how respectful residents are with the shared spaces. Still, the team does a great job maintaining everything and making it a great place to live.

Please tell us about the good and bad aspects of living in your local area:

In my opinion, you couldn’t live in a better place, location wise. You’re right by all of the best Ancoats stores, bars and eateries, as well as near the marina and local parks. Then if you need the city centre or either train station, you’re no more than 15 mins from any of them. And even though the building is surrounded by a couple of busy roads, the sound proofing is really good, so you’d never know from inside the flat

How has the building management responded to any problems or issues you have raised:

The team respond to anything you raise immediately. I don’t think I’ve experienced anything not being fixed same day. They’re brilliant, for that

Please share one thing (or more) which you wish you had known before you moved in:

There’s not anything I wish I knew before moving here, the viewing was very thorough, so I felt really well informed

Please tell us about the good and bad aspects of living in your local area:

Great location in central Liverpool with easy access to public transport (bus and train station 5 minutes walk away) there is a Tesco extra attached to the building that is open until 11PM which is great. Nothing bad to say about the location aspect of this building. It must be stated that the staff managing the property are welcoming and very helpful.

How has the building management responded to any problems or issues you have raised:

There is an easy to use app for maintenance requests / metre readings and things logged here are completed quickly. Alternatively talking to staff in the central reception is easy and they are extremely helpful

Please share one thing (or more) which you wish you had known before you moved in:

I have lived here for 4 years now and I believe my original rent was just below £900. Currently this has increased to just below £1200 about just over an 8% a year which is pretty high in my opinion.