A guide to living in Liverpool

Please tell us about the good and bad aspects of living in your local area:

The Lighthaus is a fantastic place to live. There is an excellent choice of shops, restaurants, cafés and bars nearby, with beautiful waterfront walks and plenty of open space. The city centre is within easy walking distance and transport links are very convenient. The street feels safe, peaceful and well maintained, with reliable bin collections, manageable traffic noise and no issues with anti-social behaviour. We absolutely love living here.

How has the building management responded to any problems or issues you have raised:

The building management team has always responded quickly and professionally to any questions or issues we have raised. Communication is clear, and matters are dealt with efficiently and courteously. We feel listened to and well supported, and have been very impressed with the consistently high standard of service.

Please share one thing (or more) which you wish you had known before you moved in:

A typical viewing does not fully show how peaceful, secure and well managed the building feels once you live here. Despite being so close to the city centre, it feels calm and residential, while the waterfront location is lovely for daily walks. Our tip would be to explore the surrounding docks and nearby independent cafés and restaurants, you quickly realize how convenient everything is. We have genuinely had a wonderful experience living here.

Please tell us about the good and bad aspects of living in your local area:

Beautiful, friendly neighborhood with a wonderful community atmosphere. The area is exceptionally clean and well-maintained, making it a pleasure to live in. I especially love the stunning waterfront views and the luxurious feel of the surroundings. The sunsets here are absolutely breathtaking and never get old.

How has the building management responded to any problems or issues you have raised:

The team at Lighthaus is absolutely awesome (Kendra, Andy, Tommy, Catlin, Reece, Nathen and Annie) , and goes above and beyond to make everyone feel valued. Always just a message away and ready to help, shoutout to Kendra who helped me find my Passport. It's reassuring to know there's always support when needed, and the excellent service truly enhances the overall living experience.

Please share one thing (or more) which you wish you had known before you moved in:

One of the things I appreciate most about living at Lighthaus is how clean and well-maintained everything is. There always seems to be someone cleaning and looking after the property, which keeps the communal areas spotless and welcoming. The attention to detail really stands out and shows how much care goes into maintaining a high standard. Combined with the friendly team and beautiful surroundings, it makes Lighthaus a fantastic place to call home.

Please tell us about the good and bad aspects of living in your local area:

Living at The Lexington has been a really positive experience overall. There are plenty of great local shops, supermarkets, restaurants and bars within walking distance, and the city centre and waterfront are easily accessible. There are also some nice open spaces nearby for a walk. Transport links are excellent, with regular buses and Lime Street station not far away, making it easy to get around. The street generally feels safe and well maintained, bin collections are reliable, and traffic noise is minimal. Parking can be limited at times, but that’s expected in a city-centre location. One of the biggest positives has been the staff – Caitlin and Callum are absolutely amazing, always friendly, approachable and genuinely helpful whenever anything is needed. They really make the building feel welcoming and well managed.

How has the building management responded to any problems or issues you have raised:

Yes, when my washing machine and dishwasher had issues raised on the app and was sorted in a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

Don’t pick your apartment purely based on the front view onto the waterfront, check out the apartments on either side of the building as the direct apartments can get very warm in the summer, whereas the side apartments stay cooler with views just as good.

Please tell us about the good and bad aspects of living in your local area:

The building is in a very convenient location. It is very simple to get to a range of different shops as well as university.

How has the building management responded to any problems or issues you have raised:

Very promptly, not had many issues though luckily.

Please share one thing (or more) which you wish you had known before you moved in:

That I would make friends within the building, including with staff

Please tell us about the good and bad aspects of living in your local area:

Absolutely love living here! Caitlin and Callum are amazing! They make living here that much more enjoyable. It’s always good to go home to a friendly face. There’s no noise between apartments. There’s a sainsbury’s local just at the bottom of the building. Bins are collected regularly so it doesn’t build up. Great views! Floor to ceiling windows.

How has the building management responded to any problems or issues you have raised:

The building has responded to all issues that I have had very promptly.

Please share one thing (or more) which you wish you had known before you moved in:

The water facing apartments get pretty hot on a hot day. Very simple solution. Get a portable AC unit.