Duet MediaCityUK, M50

Please tell us about the good and bad aspects of living in your local area:

I don't have a bad word to say about the local area in regards to Duet. Though there is currently a waiting list for the on-site parking, there is a large amount of other car-parking options nearby with reasonable prices and great accessibility. The bin collections are very straight forward, with a large amount of bin availability for the building. I haven't experienced any anti-social behaviour. There is minimal traffic noise despite being close to a busy area of Salford Quays. There are transport links (e.g. trams and buses) which stop right on the doorstep to the building. There are many local shops within working distance (closest being about 2-5mins away). Additionally, there is a wide range of social venues round the corner in the middle of Salford Quays. Access to Manchester city centre is also easy.

How has the building management responded to any problems or issues you have raised:

The concierge is very easy to contact and very fast at responding. The general management staff reply quickly to emails, and any maintenance on the building is communicated to us in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe it would've been useful to be made aware of the concierge's role within the building. We have gathered that they are very helpful at referring us to the correct people, dealing with any deliveries etc., but in fact they are a lot more than that. The concierges are a lot more approachable than we first expected, and this is a credit to the landlord/company.

Please tell us about the good and bad aspects of living in your local area:

Beautiful views, access to load of facilities and right on the tram line. A mix of restaurants, shops and bars all within walking distance.

How has the building management responded to any problems or issues you have raised:

We have not yet had any issues but there is a clear system and website that we have been given access to on moving in.

Please share one thing (or more) which you wish you had known before you moved in:

Procedure for where to park van/car for moving in could have been shared prior to arrivel

Please tell us about the good and bad aspects of living in your local area:

Living on Salford Quays means that nothing is ever too far away. There are two small supermarkets nearby (within walking distance), plenty of restaurants and bars, and excellent transport links to Salford and Manchester City Centre. The area where Duet is situated is quiet with minimal traffic noise (especially in the evenings) and in the immediate vicinity of tram and bus stops. Parking nearby is limited and street parking is not available, however the building's private parking is very convenient and secure. The waste collection room means that we never have to worry about missing a bin day again.

How has the building management responded to any problems or issues you have raised:

Yes, the building management are very quick to respond to any issues, all of which were resolved very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of street parking might be an issue, however Mia was very helpful to let us temporarily park in the building's private carpark while unloading and moving my belongings in. Plenty of storage in the bedrooms thanks to the ottoman beds, which I forgot about before moving in! So no need to bring too much extra drawers / cabinets :)

Please tell us about the good and bad aspects of living in your local area:

It’s a lovely area, quiet and peaceful. There’s a co-op and a Sainsbury’s both about a 5 minutes down walk. With bars and restaurants about a 15 minute walk with a gorgeous view.

How has the building management responded to any problems or issues you have raised:

They responded quickly and Efficiently when I had a minor issue with the parcel lockers. They took time to go through all the parcels just to help me find one

Please share one thing (or more) which you wish you had known before you moved in:

Had wished to have known about the bins, although it is a completely minor issue, the bins only being on the bottom floor did make it abit difficult when moving in with all the cardboard etc

Please tell us about the good and bad aspects of living in your local area:

Good shops near by, extremely good transport links. With the ample transport links it’s still quite quiet. There is ample bins in a secure bin stores.

How has the building management responded to any problems or issues you have raised:

It has been very swift such as small maintance issues and the building management itself.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing ! The agents answered any questions we asked prior to moving in.