Hairpin House, B12

Please tell us about the good and bad aspects of living in your local area:

The perfect location. The city centre is a 15 minute walk, during which you'll pass the coach station and New Street train station. A plethora of bars and clubs are only 5 minutes away but for all the fun and convenience that the location offers, it also proves the most important factor; a safe environment.

How has the building management responded to any problems or issues you have raised:

Yes. I had an issue with my washing machine which was fixed within 2 days.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that there is the rooftop terrace.

Please tell us about the good and bad aspects of living in your local area:

Local area is great, loads of pubs, restaurants and cafe's nearby. Travel links are surperb, with Birmingham city center only a 15 minute walk away from the office.

How has the building management responded to any problems or issues you have raised:

Building management reacts very quickly to issues and miscellaneous maintenance requests, work is always completed in a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

The community events! The building management puts on various events throughout the month for the community to take part in. Whether it's a celebration party to mark the 2nd anniversary of the building opening or movie nights, there's always something coming up

Please tell us about the good and bad aspects of living in your local area:

Easy access to both the city centre and the motorways which is great for both me and my partner - I drive and he commutes by train. Great selection of shops nearby that cover everything you could need, and if not it's a 15 minute walk to the Bullring!

How has the building management responded to any problems or issues you have raised:

Quickly, compassionately and effectively. Never feels like we've been brushed aside.

Please share one thing (or more) which you wish you had known before you moved in:

That there's a second entryway closer to our flat - would have made it a lot easier for lugging furniture on move in!

Please tell us about the good and bad aspects of living in your local area:

The good aspects are definitely that it is just a 10 minute walk into the city centre. There are also bars and restaurants a few min walk by in Digbeth and a Cinema. Transportation links are great - lots of bus stops and close to New Street and Moore Station. The bad aspects I'd say lack of supermarkets. If you don't have a car, there isn't anywhere you can easily walk to to pick up groceries except Tesco Express which can be quite extortionate but I am sure that will come as the area develops further.

How has the building management responded to any problems or issues you have raised:

I always get very quick responses whenever I get in touch with building management which I appreciate. Longest I waited for a fix was one day and that is the shortest I've ever waited for a fix any place I have lived. They also take complaints very seriously and want to ensure that everyone at Hairpin House are happy residents.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really! When you go for your viewing, whoever shows you around will answer all of your questions, no matter how silly. They are very open and honest and there haven't been any surprises.

Please tell us about the good and bad aspects of living in your local area:

Great access to local amenities, the apartment is quiet and is so peaceful. Close to the city centre and transport links!

How has the building management responded to any problems or issues you have raised:

Very friendly and responsive. Always seem happy to help and support with all queries.

Please share one thing (or more) which you wish you had known before you moved in:

I feel everything was explained and shown during my first viewing!