A guide to living in Birmingham

Please tell us about the good and bad aspects of living in your local area:

Good aspects: Management and Staff They are always available to talk to. Facilities All white goods provided Maintenance come straight away to deal with issues Spacious apartments Bad aspects: Parking difficulties Some residents are always mindful regarding mess

How has the building management responded to any problems or issues you have raised:

Always responded. We have monthly residents newsletter

Please share one thing (or more) which you wish you had known before you moved in:

I enjoy learning as I go along so this question isn't really relevant to me but do look into parking in the area. Nearby nurseries, schools , play groups and holiday clubs if you have children. It's up to you how much or how little you want to get involved with other residents at TGY and with JW community.

Please tell us about the good and bad aspects of living in your local area:

There are plenty of good aspects to living in the local area, including nice study spaces, helpful and readily available front desk staff, and a good selection of coffee shops, restaurants and other food places nearby. Public transport links are also convenient, with nearby train and tram connections. One downside is that parking spaces can be limited, although this is generally manageable as street parking is available nearby. The gym is decent but would have liked for there to be a treadmill.

How has the building management responded to any problems or issues you have raised:

They are readily available to deal with any issues and approachable. Maintenance issues get resolved quickly.

Please share one thing (or more) which you wish you had known before you moved in:

The area feels safe and has a nice communal atmosphere. One thing I wish I had known before moving in is how expensive it is to reserve a parking space. However, free on-street parking is available nearby and is usually manageable, so I have found this to be a good alternative. Even when paid street parking is needed, it can still work out cheaper than paying for a reserved space.

Please tell us about the good and bad aspects of living in your local area:

Here is quiet paceful area where I can enjoy the bar and many restaurants. It’s really convenient place

How has the building management responded to any problems or issues you have raised:

Yes there’s one time that one person got to my room, I’ve reported it

Please share one thing (or more) which you wish you had known before you moved in:

Nothing special to be honest. Thanks for your food

Please tell us about the good and bad aspects of living in your local area:

Living at Cortland has been exceptional. The location is ideal in terms of safety, convenience and aesthetically pleasing. It’s the best place I have ever lived! I’ve lived here since June 2026, and feel if there are any issues I would ever need to raise, I would be comfortable doing so with the amazing team.

How has the building management responded to any problems or issues you have raised:

Quickly, efficiently and with respect and kindness.

Please share one thing (or more) which you wish you had known before you moved in:

I was made fully aware of the experience I would have living here, having asked the right questions. I would say ask the right questions and don’t be shy, there is no such thing as a stupid question. Either you know or you don’t know.

Please tell us about the good and bad aspects of living in your local area:

Good: there’s sufficient supermarkets nearby, tram station down below the building Bad: it’s a bit loud at night

How has the building management responded to any problems or issues you have raised:

Yes the manager scheduled meet up to discuss on the issue we raised, we felt being listened

Please share one thing (or more) which you wish you had known before you moved in:

Maybe to let people know the transportation is very convenient