A guide to living in Birmingham

Please tell us about the good and bad aspects of living in your local area:

The location is extremely convenient, particularly being so close to Birmingham city centre and having shops and cafés within easy reach.

How has the building management responded to any problems or issues you have raised:

Communication has been quick and professional when any issues have been raised. There is also the Moda app for raising and keeping track of maintenance requests, which makes the process straightforward.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know how useful the Moda app would be for keeping everything simple and in one place.

Please tell us about the good and bad aspects of living in your local area:

Excellent location, right on the boarder with Chinatown and only a-10 min walk to Bullring shopping center that really has everything as well as Birmingham New Street and Moor Street stations that connects across the country. Plenty of restaurants and shops a short walk away. The building is secure, offers parking options, parcels holds and maintenance on site. There is some residual noise from the night bars on weekends but very good noise isolation when windows are closed.

How has the building management responded to any problems or issues you have raised:

Very quickly and professionally. Had no issues is anything was needed.

Please share one thing (or more) which you wish you had known before you moved in:

If you are very sensitive to noise then try a flat on a higher level as there is residual noise from neighbouring bars but only on the weekend and only when flat windows are left open.

Please tell us about the good and bad aspects of living in your local area:

The Jewellery Quarter is a lovely area to stay, with plenty of nice cafés and restaurants nearby. It’s a great area with a vibrant atmosphere and lots of options for food and drinks. The windows provide good soundproofing despite the building being next to a main road, although it can get quite noisy when the windows are open. The main downside is limited parking, with no guest parking or safe parking options nearby.

How has the building management responded to any problems or issues you have raised:

Really positive experience overall. When I moved in, there was some mould on the wall, but the team sorted it out the very next day. The management team is very responsive, and you can ask questions through the app and get quick help without having to go to reception.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that the building was still being finalised, with quite a few construction workers around. Also, guest parking can be difficult to find, as there are limited safe parking options nearby.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with a good selection of shops, restaurants, cafés and other amenities nearby. There are also good transport links, making it easy to travel around and access the surrounding areas. The neighbourhood is generally pleasant and well maintained, with a good atmosphere and everything needed for day-to-day living within easy reach.

How has the building management responded to any problems or issues you have raised:

Building management has been helpful and responsive when issues have been raised. Communication is generally clear, and problems are dealt with professionally and in a reasonable timeframe.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known just how convenient the location would be and how easy it is to access local shops, restaurants and transport links. Overall, the development has been a pleasant place to live, and I have been very happy with the quality of the building and the surrounding area.

Please tell us about the good and bad aspects of living in your local area:

Very good transport links and the community area is always very clean and spotless. The gem is very well equipped but I would like a stairmaster or treadmill. The community feel is great but I do feel that we should have a residence group chat or more resident events for neighbours to get to know each other. I overlook the train station which when the windows are opened is very loud but when close the soundproofing is amazing. I would like it things to do with painting were done properly or we are given the names of the paints used so we can repaint as of when we need you but they don’t give that to us.

How has the building management responded to any problems or issues you have raised:

Problems are usually done quite quickly but sometimes when a query is left with the concierge is not passed on to morning management which can be annoying especially if it is an urgent matter

Please share one thing (or more) which you wish you had known before you moved in:

I have no complaints the good does outweigh the bad