A guide to living in Birmingham

Please tell us about the good and bad aspects of living in your local area:

Living at The Octagon is city life at its best. You’re right in the heart of the city, so everything is on your doorstep, restaurants, cafés, and shops, with New Street and other stations close by, making transport super easy. It’s modern, lively, and feels safe thanks to the busy central location.

How has the building management responded to any problems or issues you have raised:

The management team has been very quick and professional. I had two minor flat issues, and both were fixed within an hour of mentioning them to reception.

Please share one thing (or more) which you wish you had known before you moved in:

Deliveries are super easy thanks to reception, but setting up parcel notifications early makes life even smoother.

Please tell us about the good and bad aspects of living in your local area:

There are multiple shop options outside the building and is a lively place to live in the centre of the city. Transportation access is very good.

How has the building management responded to any problems or issues you have raised:

The building management is quite helpful and responsive although sometimes factors that are not in control of the management cause some certain delays or issues like front door fixing and stuff like that otherwise the staff is quick to respond.

Please share one thing (or more) which you wish you had known before you moved in:

One thing which is the rubbish chute. Although it would make much of a difference but maybe I would be mentally prepared.

Please tell us about the good and bad aspects of living in your local area:

Being able to rush for my engagements all around the city because of this building being so near to my work commitments.

How has the building management responded to any problems or issues you have raised:

In many cases the response has been within a week which is reasonable

Please share one thing (or more) which you wish you had known before you moved in:

I wish I could have found a higher level floor for better views.

Please tell us about the good and bad aspects of living in your local area:

One of the biggest positives is how easy it is to get around, whether walking into the city centre or using nearby transport links. There’s a wide mix of independent food spots, gyms and convenience stores close by

How has the building management responded to any problems or issues you have raised:

Any matters raised have been handled efficiently, with quick responses and clear follow ups. It’s reassuring to know concerns are taken seriously.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t fully appreciate how central the location was until living here, which means both convenience and occasional noise.

Please tell us about the good and bad aspects of living in your local area:

Bin collections were bad a while ago but the situation seems to have improved a lot. We hope this is sustained in future.

How has the building management responded to any problems or issues you have raised:

In fact it's been a while since I experienced a major issue.

Please share one thing (or more) which you wish you had known before you moved in:

I would have wished that there was a shop inside the Mercian.