A guide to living in Birmingham

Please tell us about the good and bad aspects of living in your local area:

There are many corner shops and convenience stores in the area and a larger supermarket is only a 20 minute walk away so very handy. Transport links are good with new street station relatively close by and a bus stop just outside of the building. Parking is not great being permit only and no guest parking is available on site which makes guest visiting difficult. The street is not the cleanest and is not the most amazing area but the building itself is lovely and feels very safe.

How has the building management responded to any problems or issues you have raised:

We have not needed to raise any issues but when we moved in all questions were answered and maintenance requests are dealt with in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there is no guest parking available. It says guest parking on the ila app so would have been nice to know this is not available here.

Please tell us about the good and bad aspects of living in your local area:

Right in the heart of city centre, walking distance to all the fancy resturants. Comunity friendly..........................

How has the building management responded to any problems or issues you have raised:

Ahmed has always been very responsive as he cant escape anywhere he is either in the building or gym. ...............

Please share one thing (or more) which you wish you had known before you moved in:

Explained before moving in. But i wish i was told i will end up spending money on ALOT of shopping as all the big retail shops are so close by...........

Please tell us about the good and bad aspects of living in your local area:

The location is perfect. There’s a tram stop right by the building. A convenience store right outside. It’s off new street so there’re a bunch of restaurants & food spots around. It’s also close to the bullring & new street station

How has the building management responded to any problems or issues you have raised:

I haven’t really had any problems or issues. But the manager, Ahmad, always responds even when he’s off the clock. I’ve called him at 11pm to sort something out & it was sorted by morning

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had come for a viewing before moving in. I would’ve chosen a room with a better view.

Please tell us about the good and bad aspects of living in your local area:

The stuffs are friendly and enthusiastic about all apartment issues. No matter what problems you have, they are ready to solve them. But the quality of infrastructure can be improved. The wall and ceiling crashed after 1 year living.

How has the building management responded to any problems or issues you have raised:

Issues and problems are responded and solved efficiently and effectively.

Please share one thing (or more) which you wish you had known before you moved in:

Don't forget to claim the move in reward of 300 pounds

Please tell us about the good and bad aspects of living in your local area:

It’s great location wise, with convenient stores, public transport and walking areas close by. Safe to walk around

How has the building management responded to any problems or issues you have raised:

They have been quick to answer any questions or concerns.

Please share one thing (or more) which you wish you had known before you moved in:

Welcome pack within the first week would’ve been great to know all the staff and contact numbers. What’s in the area etc