A guide to living in Birmingham

Please tell us about the good and bad aspects of living in your local area:

The best thing about Paradise View is its Prime location. Located at heart of Birmingham city center with just 5 minutes walk to Train station, city center and restaurants. One of the best place to live if you are living in Birmingham.

How has the building management responded to any problems or issues you have raised:

I had an maintenance issuse (non emergency) and was responded to within 72 hours

Please share one thing (or more) which you wish you had known before you moved in:

Rail track next to my window which causes noise when ever the train passes.

Please tell us about the good and bad aspects of living in your local area:

Living at Paradise View has been great. It’s so convenient to be right in the city centre, close to everything I need. Despite the central location, there’s no traffic noise in my room, and the social areas are quiet and peaceful—perfect for working from home or reading a book. One thing that could be improved is the bin collection; better management would really help. Also, finding a more efficient solution for the parking area would make things even better and more attractive for the future residents.

How has the building management responded to any problems or issues you have raised:

"I haven't had any experience yet, but my neighbours said the response was really good and fast."

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, I’d appreciate more information about how the deposit is handled, upcoming payments, and how to sort out things like council tax, electricity, and general household responsibilities. I think the agency could consider being more flexible, even if someone’s annual income doesn’t exactly meet the requirements. I do understand the system, but offering alternative solutions could really help tenants manage things more smoothly—just a thought. That said, the agency has been very supportive, especially Ahmed. I’d definitely recommend Paradise View!

Please tell us about the good and bad aspects of living in your local area:

Very central and close to major transport (bus, trains). Can get busy outside though during peak communiting hours. A small selection of shops around its vicinity, but it not too far from others.

How has the building management responded to any problems or issues you have raised:

Very quickly and professionally. Had some issues within the flat that they prioritized to resolve. Though it took time, you can see the effort to fix it as soon as possible

Please share one thing (or more) which you wish you had known before you moved in:

Real council tax banding wasn't available beforehand.

Please tell us about the good and bad aspects of living in your local area:

This is definitely the most convenient apartment I've ever lived in! Right downstairs, there are two large supermarkets, Tesco and Sainsbury's, one on the left and one on the right. Sometimes there are so many choices, it's a real "first-world problem"! For someone like me who doesn't drive, it couldn't be more convenient – the bus stop is right outside the main entrance, with a whopping six different bus routes and a light rail station. Plus, the street below is lined with all sorts of restaurants and cafes, so whether I want to grab a bite or just relax with a coffee, everything is right there. Living here is just so hassle-free!

How has the building management responded to any problems or issues you have raised:

Since moving in, I've consistently been impressed by the warmth and helpfulness of the management team. Charlotte is incredibly responsive to emails and always takes the time to resolve any issues thoroughly and patiently. I also remember one instance where Molly kindly reminded me that I'd forgotten to close my door properly. It's clear that everyone who works here is dedicated and takes their responsibilities seriously.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before applying is that, because my specific apartment wasn't vacant at the time, I wasn't able to view it beforehand. I didn't even know what the view from my windows would be like. It would have been great to have that information before making the decision.

Please tell us about the good and bad aspects of living in your local area:

The location is convenient with plenty of nearby restaurants and eateries. However, there are no visitor parking spaces available. The area is close to a university, so there is a high volume of foot traffic at most times. Due to the nearby bus stop and ongoing HS2 construction, noise levels can be quite high and the air quality is not ideal. While transport links are generally convenient, the construction work has caused some disruption. Overall, the area is lively and well-connected, but the downsides include limited parking, construction noise, and occasional congestion.

How has the building management responded to any problems or issues you have raised:

So far, there has been no response or proposed solution from the building management regarding the issues raised. I hope they will consider adjusting the rent to better reflect the overall rental value and condition of the property.

Please share one thing (or more) which you wish you had known before you moved in:

Before moving in, there was no information provided about the council tax. After moving in, I had to wait for the council’s response and was surprised by the unexpectedly high council tax band. I wish this had been clearly communicated in advance.