A guide to living in West Midlands

Please tell us about the good and bad aspects of living in your local area:

There are shops all around the place and city centre is a 15 -20 min walk which is amazing. It is so peaceful and quite. The moving process was amazing and Linda has been so helpful, especially as international students she could not be further from the truth.

How has the building management responded to any problems or issues you have raised:

The building management has been wonderful whenever we have needed help or had any questions. Linda, in particular, has been absolutely amazing, always so sweet, approachable, and helpful. She makes us feel comfortable raising any concerns and is always kind and understanding. We really appreciate how welcoming and supportive she is, as it makes such a positive difference to our experience living here.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was well explained before we moved in and we knew what to expect!

Please tell us about the good and bad aspects of living in your local area:

Right in the heart of the city centre but also next to a quiet private part of the canal too. If you’re looking to be central but also have a bit of quiet, this is the best of both worlds. Plenty of shops, supermarkets, bars and restaurants all a stones throw away too!

How has the building management responded to any problems or issues you have raised:

There was a few teething issues but the Linda and the Resident team kept me informed on when these would be resolved.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known about this place sooner as it’s the perfect combo of location, resident support and also feels so secure despite maybe some of the surrounding area not being as ‘desirable’

Please tell us about the good and bad aspects of living in your local area:

I have lived here for three years and overall, I have enjoyed living in the area. There is good convenience in terms of location, and I haven’t had any major concerns with the local area itself.

How has the building management responded to any problems or issues you have raised:

I have had some issues with the toilets and maintenance during my time here, but after I submitted a complaint, the matter was resolved immediately. Charlotte has also been consistently lovely, approachable and helpful whenever I have needed assistance. She is always my go-to person when I need something, and I really appreciate her willingness to help and the difference she makes to my experience of living here. She is a real asset to the building team. I have met a few other agents too that had left, all amazing

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, I don’t have anything specific I wish I had known before moving in. Overall, it has been a good experience living here.

Please tell us about the good and bad aspects of living in your local area:

The area is lovely and peaceful, and the heating is readily available. Transport links are better than you could imagine, with the tram stop just a two-minute walk away, making it very convenient to get around.

How has the building management responded to any problems or issues you have raised:

The building management team is professional and helpful. I would especially like to thank Kyron for his excellent communication, practical support throughout the apartment selection process, and friendly and respectful manner. Meeting him in person confirmed what a great personality he has. He made the whole experience smooth and welcoming.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how welcoming the community is and how many activities are organised for residents. The dedicated residents’ app also makes communication easy and helps you stay informed about events and building updates. Overall, it is a great place to live.

Please tell us about the good and bad aspects of living in your local area:

It’s super conveniently located it’s close to loads of shops and to town. The street is relatively quiet however there isn’t much parking within the building we’ve been waiting a few months to get a space and still haven’t and the free on street parking is limited and constantly occupied. The bin collections are pretty constant and rarely have issues with those. Everyone’s quite lovely in terms of other neighbours and staff and we have no complaints with people within the building however sometimes they smoke outside the building meaning the smoke can get into the flats but that’s human I guess. The open spaces are well maintained and stocked.

How has the building management responded to any problems or issues you have raised:

Yeah they’ve responded really quickly and tend to send someone around really quickly and reply to queries in person and via the form really quick

Please share one thing (or more) which you wish you had known before you moved in:

The events are super cool but maybe like a broadcast/email could help? And the parking situation upfront would have been better and easier to manage expectations