A guide to living in West Midlands

Please tell us about the good and bad aspects of living in your local area:

There are plenty of great cafés, restaurants, and two food halls nearby, so you'll have lots of options to choose from. The location is super convenient too, with New Street Station and bus stops just around the corner. You're also only a short walk from the Bullring and Tesco Express, making shopping and day-to-day essentials really easy.

How has the building management responded to any problems or issues you have raised:

Yes, the building management always gets back to us within a day.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known in advance that the apartment does not come with a microwave, but that is only a minor issue. Overall, we have really enjoyed living here. The application process was quick and straightforward, and our experience has been very positive.

Please tell us about the good and bad aspects of living in your local area:

What really makes this property is the people - notably Eve who goes above and beyond on a daily basis, Stacey who always has a welcome and a smile. At night Moses and Peter are also constantly there for us as well as keeping us safe and making sure the building runs smoothly. Tom is an amazing part of the team and deserves credit as he works hard to keep everything clean and tidy, adding to the homely experience.

How has the building management responded to any problems or issues you have raised:

Yes - the small amount of issues have been resolved quickly and Charlotte and Sophie have been quick to respond and easy to contact

Please share one thing (or more) which you wish you had known before you moved in:

How great the staff are - the people we’ve mentioned have made our stay worthwhile. How well equipped the gym is!

Please tell us about the good and bad aspects of living in your local area:

We’ve really enjoyed living in Houlton /Allsop. The development has a lovely feel, with green spaces and a welcoming neighbourhood that makes it feel like home.

How has the building management responded to any problems or issues you have raised:

Very prompt always ! Especially since Lynn has started - she’s really changed the experience, slightly bumpy before that.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really - just so peaceful and amazing. Cannot think of any faults really !

Please tell us about the good and bad aspects of living in your local area:

The area is perfect, it’s a quiet and safe area that has nice coffee shops and restaurants close by. It’s also very close to city centre and Colmore row is just across the road which is a really nice area with good restaurants and coffee shops.

How has the building management responded to any problems or issues you have raised:

Very well whatever issues I’ve had they sort out as quickly as possible

Please share one thing (or more) which you wish you had known before you moved in:

The views from the tower Newhall is beautiful and the tram stop St Chads is very close by

Please tell us about the good and bad aspects of living in your local area:

I really enjoy living in this area. It is conveniently located, with a great selection of shops, supermarkets, restaurants and cafés within easy reach. The transport links are excellent, making it easy to travel around Birmingham and commute to university. The neighbourhood feels modern, welcoming and well-maintained, with lovely surroundings and nearby open spaces. The street is generally pleasant, with manageable traffic noise and good accessibility. Overall, it is a fantastic location, particularly for students and young professionals, offering a great balance between city-centre convenience and comfortable residential living.

How has the building management responded to any problems or issues you have raised:

I’ve only recently moved in, but my experience so far has been lovely! I had the pleasure of meeting Eve for the first time today, and she was absolutely amazing. She was incredibly kind, friendly and approachable, and went out of her way to make sure my enquiry was resolved quickly and efficiently. I really appreciated how attentive and helpful she was, especially as someone who has just moved in and is still settling into a new environment. Her warm personality and professionalism made such a positive first impression, and it’s reassuring to know that the building has such wonderful staff who genuinely care about their residents. The building itself is beautiful, modern and welcoming, and Eve’s exceptional customer service has made my experience even better. A huge thank you to Eve for being so lovely and making me feel welcome!

Please share one thing (or more) which you wish you had known before you moved in:

As I’ve only recently moved in, I’m still getting familiar with everything, but one thing I wish I had known beforehand is just how welcoming and helpful the staff are! Moving into a new apartment can feel overwhelming, especially when settling into a new city, but the team has made the experience much easier. My advice to new residents would be to never hesitate to approach the staff with any questions or enquiries, as they are genuinely friendly and quick to help. I would also recommend taking some time to explore the building and its facilities, as there is so much to appreciate beyond what you initially see during a viewing. Overall, my first impressions have been extremely positive, and I’m excited to call this place home!