A guide to living in West Midlands

Please tell us about the good and bad aspects of living in your local area:

There are plenty of shops and places to eat nearby, and getting around is quite easy with the transport links. The area is generally convenient and has some nice open spaces too. The only issue is that parking can be difficult sometimes.

How has the building management responded to any problems or issues you have raised:

The management team was helpful whenever I needed anything. Problems were dealt with quickly and Paul was always friendly and helpful.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t expect the area and building to be this convenient and comfortable. Everything is nearby and the building is clean and well looked after.

Please tell us about the good and bad aspects of living in your local area:

The area is convenient with great transport links, local shops, supermarkets and restaurants nearby. It’s generally quiet, feels safe. Overall it’s been a great area to live in.

How has the building management responded to any problems or issues you have raised:

Any issues I raised were dealt with quickly and professionally. Communication was always clear and Lynn, the property manager, was especially helpful, responsive and supportive throughout my tenancy.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how smooth and well managed the development would be, as it definitely made the renting experience less stressful. The area is convenient, quiet and well connected, and the management team has massively improved since Lynn joined

Please tell us about the good and bad aspects of living in your local area:

I have lived on our estate for a year now and I have to say, I’ve got no complaints. The homes are beautiful and our neighbours are lovely. We feel very well looked after by the property management, they check in and offer nice opportunities to meet together and discuss concerns etc. The location is fab, it’s very convenient for us to be walking distance to town and right by the main roads to get into Telford, Shrewsbury or Whitchurch as needed. I’m honestly the happiest I’ve been in my renting history living at assembly park and I would recommend it to anyone. Any issues we have had have been cosmetic and a quick report on the app and it’s dealt with immediately. Thank you for having me, I love it here!

How has the building management responded to any problems or issues you have raised:

Yes, they’ve been out a few times for us, the dishwasher had an issue and they sent a gentleman out who took it on himself to tighten our tap which was so so kind, we had a blocked drain that I hadn’t even reported and they arrived instantly the same morning it happened based on someone else’s enquiry plus we had the door come off our unit and they sent a handyman to reattach it. All have been incredibly professional and courteous

Please share one thing (or more) which you wish you had known before you moved in:

The road has taken a long time to finish and I wish I had managed my expectations on that.

Please tell us about the good and bad aspects of living in your local area:

Decent place to live but the apartment felt small eventually. Open plan flat feels like a studio with only a closed off bedroom. If your flat is on the back side, you will hear ambulances and cars all day until 10pm. Once the property management told me my rent will be £1k for the 1 bedroom after my tenancy renewal I decided to move out. It's not worth paying £1k in rent for such a small 1 bedroom apartment. Parking is good with an additional parking fee. I felt it got worst when Rise Homes took over. It was easier when Verv Life was managing the flats. Courtney did everything much better in terms of paperwork and responses. Steve is good when logging in maintenance work.

How has the building management responded to any problems or issues you have raised:

Okay but they are delayed in responses so 3/10 rating

Please share one thing (or more) which you wish you had known before you moved in:

Log any issues you see in the flat before you agree to let. Do a viewing even if the tenant is living there.

Please tell us about the good and bad aspects of living in your local area:

The development isn’t bad as you think. There is plenty of beautiful 3 bedrooms but I was surprised to know you can’t buy these properties considering new land developments have to give a percentage of their homes to social housing adleast 10%. The 2 bedroom homes don’t have a window in the bathroom 🚩so they only have 1 window at the top while the 3 beds have 1 bedroom window and then the bathroom window next to it. Thats the easiest way to know if a house is a 2/3 bedroom from the outside. The 2 bedrooms also have a boiler in 1 of the bedrooms. I do not recommend getting a property in the middle. Do not get a middle terrace house. Always get the end terrace or semi detached with your own driveway. End of terrace and semi detached are the same size on the inside but the middle terrace are quite smaller and you'll be paying the same rent for a smaller space. The rent is quite high too so a 3 bed is £1.3k x 24 months = £31,200 that’s a house deposit. I wish I could buy it to decorate it as I would like to paint in my children bedroom but the homes are designed for temporary family living, rent to build homes. Walls are plasterboard so you can’t mount a tv on the wall. Property manager does take a while to respond to queries and the storage unit is very small.

How has the building management responded to any problems or issues you have raised:

Take forever to respond and not responsive usually

Please share one thing (or more) which you wish you had known before you moved in:

Don't get a middle terrace home. Request for the repairs you see at the viewing to be sorted out before you move in,