A guide to living in Worcestershire

Please tell us about the good and bad aspects of living in your local area:

Near the motorway so good transport access. Roads very narrow with limited parking. Nice Waitrose near by.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how bad their customer service was and also their build quality.

What is the best feature of your home:

Its a house, it does what it's supposed to do. We live in it.

Please tell us about the good and bad aspects of living in your local area:

Great surrounding area. Near to City Centre but far enough away to be quiet. Some occasional anti-social behaviour from local teens, but nothing serious and not often. Lovely place to live.

Please share one thing (or more) which you wish you had known before you moved in:

Estate management companies are a pain. We have only recently been handed over from the developer, but the teething problems we are having is frustrating. I can only hope these will soon iron out and will run smoothly, but at this stage they are more than useless.

What is the best feature of your home:

Energy efficiency, internal size, large windows, quality of fixtures & fittings.

Please tell us about the good and bad aspects of living in your local area:

the worst I have ever worked with. So many problems with my house and 3 years later it is still not resolved. I life in France currently and I was informed by my estate agent that a pipe had burst in my home. After thorough investigation it was noted that a faulty Nest system was installed which caused a pipe to burst during the cold months. A defective device which was installed by St Modwens. But because I am outside my warranty period they will not cover it. This has cost me thousands of pounds to repair. All the faults that I discovered at my brand new home was appalling. You cannot communicate with any of them as the do not respond to your emails. Only when you start threatening them will you get some sort of feedback. As a first time buyer I am horrified by this experience. They are absolutely shocking and only interested in one thing and that is your money.

How has the building management responded to any problems or issues you have raised:

They were always late to reply to any complaints. I spoke to so many people working for St Modwens having to explain the same story over and over as there is zero communication.

Please share one thing (or more) which you wish you had known before you moved in:

Well as a first time buyer I was hoping to walk into my house that was promised to me from a finish point of view. All of this was very disappointed as there were so many issues it was frightening.

Please tell us about the good and bad aspects of living in your local area:

It’s a lovely area to live in nice walks views people locals but if you don’t drive it can be a nightmare the bus is unreliable and gotten a lot worse. Parking can be a nightmare as there isn’t much at all no traffic noice really. The estate is built ontop of each other so expect to hear everything that goes on

How has the building management responded to any problems or issues you have raised:

Poorly as you can never speak to anyone it’s constant emails back and forward

Please share one thing (or more) which you wish you had known before you moved in:

Don’t bother with the garden spent loads on it and the leather jackets have destroyed it yet again

Please tell us about the good and bad aspects of living in your local area:

So there is only one road in and out and while currently there are not to many houses here people drive like madness. There urgently needs to be speed bumps to prevent a child being killed.

How has the building management responded to any problems or issues you have raised:

Slowly and hoped I would go away infected took 8 months to replace a fence panel

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had knocked on the door of other people who already had moved in