A guide to living in County of West Midlands

Please tell us about the good and bad aspects of living in your local area:

The Mercian, Broad Street Birmingham is an amazing place to live. The convenience of being a stones throw away from the City Centre, The Bullring & Selfridges, Brindley Place (full of shops, restaurants) and some of Birmingham's biggest attractions like the Birmingham Library, Arena Central, The Rep Theatre is unreal. Public transport in the form of Busses & Trams are on your doorstep. There are several convenience stores a few minutes walk. Refuse is managed centrally so collections aren't an issue. Parking is limited however a majority of residents prefer to walk or take public transport.

How has the building management responded to any problems or issues you have raised:

The speed and professionalism that the team work to is commendable. Everything is tracked via the MODA App and closed down once complete.

Please share one thing (or more) which you wish you had known before you moved in:

The building tour carried out by the Lettings team is very thorough, nothing was left out and all answers were answered. Albeit there was limited parking, alternatives were discussed.

Please tell us about the good and bad aspects of living in your local area:

The team is absolutely amazing,,, I have been living here since almost 1 year now and I find it very peaceful , I have rented many properties previously but not found like this one, staff is really helpful, china town and bullring is like 2 mins walk

How has the building management responded to any problems or issues you have raised:

Very good and serious and they respond as quick as possible

Please share one thing (or more) which you wish you had known before you moved in:

Only that construction work which is going on from long long time now

Please tell us about the good and bad aspects of living in your local area:

close to local shops, coffee shops, and public transport. bad is that sometimes loud during the weekend

How has the building management responded to any problems or issues you have raised:

the moment a concern is raised, they contact me to ensure that all problems have been solved in a smooth way,

Please share one thing (or more) which you wish you had known before you moved in:

everything has been made clear before moving in making the moving in promise very easy

Please tell us about the good and bad aspects of living in your local area:

I have yet to learn about the area, being new to Andover now, but the open spaces are plentiful, it's peaceful and little traffic noise on this development. New shops are under way too.

How has the building management responded to any problems or issues you have raised:

Dealt with immediately. Snags are now in progress!

Please share one thing (or more) which you wish you had known before you moved in:

I can't say I have anything to add here, perhaps just that I needed to register the postcode with Royal Mail since it is brand new!

Please tell us about the good and bad aspects of living in your local area:

Great place to live! Close to birmingham city centre but not too noisy/busy. Lots to do nearby the flats.

How has the building management responded to any problems or issues you have raised:

Fixed any issues with doors etc in our flat on the same day they are logged

Please share one thing (or more) which you wish you had known before you moved in:

Its very hard to get a sofa in the living room of a two bed flat because if the small hallway and doorframes