A Guide to Living in Acton

First of all you have a wide range of supermercats nearby: Tesco Metro and Iceland. A bit down to Hammersmith direction you can find a Co op, Sainsbury’s and Tesco.
Pubs and restaurants: a few with an average reputation
Open spaces: Acton Park

You have East Acton Station (central line). 24/7 fridays and saturdays pre-covid. High frecuencies during the working days.
Wide range of buses, some of them working during the night and connect you to central, Hammersmith and Sheperd’s bush areas.
Moreover, there is a lot of parking availability. Unfortunately, a bit of noise in Old Oak road.

No anti-social behaviour to report.

Please review your development:

Well most of the houses are old ones, but I have to say that are refurbished.
Do not expect a fancy house here, but do not be afraid as there are not too bad.

The design is old fashioned London type. Facilities are normal ones, with the exception that if your landlord do not pay the council you won’t know where to through away your rubbish 🙂

Please share one thing (or more) which you wish you had known before you moved in:

I wished to know the neighbours. I do not think that is normal to make refurbishment on sundays at 8am.

What is the best feature of your home:

Nice house but small. The best feature is the privacy

Please review your development:

Layout of the flat is very good and spacious. The design of the balcony lends itself to pigeons constantly festering however. It is also surprising that there is very limited recycling available in the bin area. Cardboard is the only material, no glass or plastic.
Contracts are limited to 12 months and the rent seems to increase every year which is also irritating.

Please share one thing (or more) which you wish you had known before you moved in:

It would’ve been useful to be given more information on the heating, hot water, smart meter systems which are in place. This had to be worked out for ourselves and wasn’t very easy.

If there is one thing you would change about your flat or property what would it be:

Showers are limited to a maximum temperature which isn’t hot, only warm.
I would also change the blinds as they do virtually nothing to block out the sun with an east facing, full height windows.

Please review your development:

The building is nice, the furniture and the bathrooms are good quality. The building is quiet so we don`t really hear our neighbors.
The property management is slow and hard to reach. However when you get in contact with them they are professional and always send professionals to help.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the street pollution might affect the air quality.
I don`t like the small bins.

What is the best feature of your home:

The best feature of the home is the balcony and the big square footage.

Please review your development:

Property management needs more staffing support and ownership in actions – answers are slow.
Communal areas management is very poor – lack of staff and lack of appropriate action when I keep raising issues related with pests in the garden and rats.

The contractual aspects are very rigid – it is my 3rd year in the development and yet there are annual contracts with 6 month break clauses.

Please share one thing (or more) which you wish you had known before you moved in:

That LQ is rigid and has poor customer service

If there is one thing you would change about your flat or property what would it be:

That the contracts will be rigid for long term tenants like me. That you will need to be patient to get responses from property manager as they take a lot of time and through the phone they’re impossible to reach. That the communal areas such as gardens are not looked after in terms of pests.