A Guide to Living in Wandsworth

Please review your development:

The building itself is very nice. I like the style of the old school with big windows and apartments on the roof.

The territory is private, which is also greets.

However, it would be great to have more attention from the property managers, as sometimes it takes too much time to get an answer from them.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the airplanes fly very close, so it is too loud sometimes

How has the building management responded to any problems or issues you have raised:

All issues we had were solved out with the help of property or building managers, however, it would be great if we receive answers from them faster

Please review your development:

Still paying service charge despite facilities being closed. Upkeep of facilities such as lifts have been poor during covid. Building management not helpful enough. Design of building could be better. Overall during covid times, a lot of things could be improved upon.

Please share one thing (or more) which you wish you had known before you moved in:

Different companies supplying water, this was not known beforehand and was inconvenient. Too much construction around the area was also not known beforehand.

What is the best feature of your home:

We have a balcony which has been very useful. The swimming pool facility has been great

Please review your development:

We have lived here for 3 years now and the standard of the housekeeping and maintenance is getting progressively worse. We tried talking to one of the contractors who was blocking the corridor whilst carrying out some electrical works in our block and he couldn’t even speak English. How do we know he is even qualified to do these works? What is even more annoying is the money that has been spent on the Estate Managers office refurbishment when there are areas of our block and the site in general that are unsightly. I was speaking to one of the apartment owners and she told me the work was costing 45k? Surely that is not correct? I will definitely be speaking to one of the directors to clarify this. Anyway, rant over. Hopefully things will improve. Maree

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the resident meeting details

How has the building management responded to any problems or issues you have raised:

Generally quite good comms from the BM but none of the contractors seem to speak English, are poorly attired and do not even carry I.D. Very poor . I can only presume they are cheap and doubt they are qualified for certain aspects of work carried out which is concerning!

Please review your development:

Very well situated. Reasonably well designed.
Building / Property Management is at best adequate and response is perfunctory. Little evidence that concerns are listened to and acted upon. Opaque reporting channels and the very high turnover of staff is concerning and makes it difficult to understand who to report issues to and how to track progress.
It is hoped that The long awaited and much overdue Ballymore Lifestyle App will improve much of the above.
Cladding issues appear to be being sorted, thankfully.
Good facilities, gym, pool etc Although the extravagant sky pool, whilst an intriguing engineering feat, is a rather pointless, costly, unneeded and showy addition.

Please share one thing (or more) which you wish you had known before you moved in:

Very poor layout of electric plug sockets in the apartments. Inefficient heating systems.
Poor (or bare minimum) soundproofing.

How has the building management responded to any problems or issues you have raised:

There’s an ostensible willingness to help but in reality often very little follow up and on the whole it is difficult to get things done.