A Guide to Living in South West London

Please review your development:

Well planned space, generally good finishes throughout but managed into the ground by L&Q. Have had consistent issues with security and access (post being stolen due to broken main door, bikes being stolen because no secure access to parking garage/bike stores, and regular antisocial behaviour on the doorstep). Even when raising these issues they take lengthy periods to resolve. This appears to be improving but based on past experience we’re not holding our breath this is lasting improvement. Rents were also increased by 25% last year which could not be justified by management (response amounted to “because we can”), and there’s nothing to say that doesn’t happen again.

Please share one thing (or more) which you wish you had known before you moved in:

Poor communication and very slow. Only resolution of major issues has been through involvement of ombudsman.

What is the best feature of your home:

Location and property itself. Clean, lots of storage and good facilities.

Please review your development:

I’m in Stockwell and have been for years. I love it: there’s a proper mix here of all kinds of people and it attracts good, down-to-earth, friendly sorts.

Transport links: the best. When you’re in the middle of London and you’ve suddenly had enough, you know you can be home with a cup of tea in 15 minutes because the tube links here are so good. Both Vauxhall (National Rail) and Clapham High St (Overground) are 10 mins’ walk or one tube stop away.

Supermarkets etc: loads. Sainsbury’s, Tesco, and Lidl for most things you need. If you need to do a massive shop, Clapham has a huge Sainsbury’s and Nine Elms has an even bigger one and a massive Waitrose, all with parking.

Local shops: mostly small groceries, a new ice cream bar; Portuguese tapas cafes, practical DIY shops. Brixton and Clapham are walkable and have all the stuff you need that you can’t get on the doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

Really friendly estate, where people smile and say hello once they recognise you.

How has the building management responded to any problems or issues you have raised:

They responding and acting as quick as possible…

Please review your development:

Amazing building and amenities, especially the two pools and two gyms. Gym is never overcrowded which is great. Move in process was really simple and Abdo moved mountains for us to get in within 2 weeks of agreeing. In short, we love it here and thoroughly recommend.

Please share one thing (or more) which you wish you had known before you moved in:

That there are multiple lifts for when you move your stuff in so you can chose one closest to your flat.

How has the building management responded to any problems or issues you have raised:

Generally good, I have not had many issues though.

Please review your development:

The overall experience and facilities have been amazing, the staff have been amazing. Gemma is an absolute star and helps out with everything we need and goes above and beyond the call of duty to make sure our time has been seemless. A++++++++++

I love the aesthetic, I just hope there’s going to be good space in the gym for when all the buildings are open 🥳

Please share one thing (or more) which you wish you had known before you moved in:

I wish we knew that not just anyone could park where there’s the area in the bottom of our building.

I also wish we knew that there is only going to be one gym for all the buildings in the development.

How has the building management responded to any problems or issues you have raised:

They tend to get everything sorted quite quickly. They very response and as I mentioned Gemma Is really good at escalating queries and making sure all is done and sorted.