Embassy Boulevard, SW11

Manager response

Hi Yasmin, Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that our team individually  have all made such a positive impression. We'll be sure to share your kind words with them, especially Babur. We're also pleased to hear that you're enjoying the location and design of the building. As you mentioned, with any new development there can be some initial teething issues, and we appreciate your patience while we continue to address these and improve the resident experience. Thank you again for your feedback and recommendation. We're grateful to have you as part of the community and look forward to continuing to support you during your time with us. Team Moda

Manager response

Hi James, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you enjoyed your stay and made the most of the building’s amenities, especially the library and communal spaces. It’s great to know they added to your experience. We’re also pleased that our concierge team, Tom and Afnan, were able to resolve the hot water issue quickly and efficiently. We’ll be sure to pass on your kind words to them — they’ll really appreciate it. Thank you as well for your feedback about the amenities information. We understand how important it is to have clear details before moving in, and we’re currently reviewing how we present this on our website to ensure everything is easy to find and fully highlighted. It’s wonderful to hear you would recommend us, and we hope to welcome you back again in the future! Best wishes, Team Moda

Manager response

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear how much you enjoy living here and that the local shops, food options, and nearby landmarks like The Alchemist have enhanced your experience. It’s especially lovely to hear your kind words about our concierge team Tom and Afnan will be thrilled to know they made such a positive impression with their warm welcomes. We’re also pleased that you’ve found the area safe and secure, and that our maintenance team has been responsive through the Moda app. Battersea really does have so much to offer, and we’re always happy to help residents discover more of what’s going on locally. Thank you again for recommending us and for your fantastic ratings across the board we truly appreciate your support and are glad to have you as part of our community.

Manager response

Thank you so much, Sabbath, for sharing your wonderful feedback about Embassy Boulevard. We’re really pleased to hear that you enjoy both the building and its location, and that Tom and Afnan have consistently made you feel welcome with their friendly and helpful approach. Creating a positive first impression every day is something our concierge team takes great pride in. It’s great to know that you value the Battersea and Nine Elms area and everything it has to offer, as well as our quick and attentive approach to any queries or maintenance requests. Your comment about wishing you’d known more about the activities and things to do in Battersea is very helpful, and we’ll certainly take this on board as we continue to improve how we share local events and experiences with residents. Thank you again for your recommendation and for taking the time to leave such a positive review. Kind regards, Team Moda

Manager response

Thank you so much, Saibah, for taking the time to share such a thoughtful and positive review of Embassy Boulevard. We’re delighted to hear that you enjoyed your visit and that Afnan and Tom made such a welcoming first impression – I’ll be sure to pass on your kind words to them. It’s also great to know that you appreciate the location, design, facilities and the wider Battersea and Nine Elms neighbourhood, which really has become a vibrant and exciting place to live. We’re especially pleased that our maintenance team has been able to respond quickly and effectively whenever needed. Your comment about wishing you’d known more about the activities and things to do in Battersea is really valuable feedback, and we’re always looking at new ways to better showcase local events and opportunities for residents to get involved. Thank you again for your recommendation and for choosing Embassy Boulevard. We hope to continue delivering a five-star experience. Warm regards, Team Moda