A guide to living in Borough of Wandsworth

Please tell us about the good and bad aspects of living in your local area:

Battersea and Nine Elms is one of London’s most exciting neighbourhoods, offering a blend of contemporary living, culture and outdoor space right by the Thames. The redevelopment around Battersea Power Station has transformed the area into a vibrant destination for shopping, dining and entertainment, with a wide range of restaurants, bars and cafés right on your doorstep.

How has the building management responded to any problems or issues you have raised:

Responses to everything quickly and attentively, super easy

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known about the things it do in Battersea

Please tell us about the good and bad aspects of living in your local area:

Battersea and Nine Elms is one of London’s most exciting neighbourhoods, offering a blend of contemporary living, culture and outdoor space right by the Thames. The redevelopment around Battersea Power Station has transformed the area into a vibrant destination for shopping, dining and entertainment, with a wide range of restaurants, bars and cafés right on your doorstep.

How has the building management responded to any problems or issues you have raised:

The maintenance team have always responded quickly

Please share one thing (or more) which you wish you had known before you moved in:

about more things to do and take part in, in Battersea

Please tell us about the good and bad aspects of living in your local area:

Wandsworth town is great - plenty to do and great connections to the rest of London. New Acres itself nicely positioned near the river.

How has the building management responded to any problems or issues you have raised:

Takes multiple emails and chasing to get anywhere in terms of resolving issues. Most are ignored. Some of the back and forth’s residents have had to have with staff over basic, as well as more complex issues, are staggering. There was even an instance of a girl being locked out of her flat until she signed her tenancy renewal (with price hiked), under duress.

Please share one thing (or more) which you wish you had known before you moved in:

That the water would go off multiple times a month and that management would take no accountability (and then hike rents and offer no good reason for good measure).

Please tell us about the good and bad aspects of living in your local area:

Right by the station and shops. Plenty of food shops near by including a waitrose in the development. Also loads of restaurants and cafes near.

How has the building management responded to any problems or issues you have raised:

They respond very poorly. Often either not taking us seriously, not communicating with us properly or saying certain facilities or amenities aren’t included in rent (while our contracts state they clearly are) so we shouldn’t complain if they aren’t working. Especially when we had a lot of break ins and unhoused sleeping in bin rooms, the response was way below par.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know that rent increases are out of proportion, that the building was built using cheap materials so loads of stuff easily breaks but then takes for ever to fix, that property is managed below what should be the bare minimum level of empathy and care, that you don’t actually need a pool but having landlords/property managers who care is far more important

Please tell us about the good and bad aspects of living in your local area:

The location is great, very close to the station, but the station isn’t build to hold the amount of people it now has to cater for so compared to everywhere else I’ve lived in London the journey into work in central in the morning is hellish. Very close to York Road and southside which is ideal and very close to the river with views of it, although for most the views are of the river over the rubbish tip.

How has the building management responded to any problems or issues you have raised:

They don’t respond. Takes months for them to fix issues if at all and they lay blame anywhere but on themselves

Please share one thing (or more) which you wish you had known before you moved in:

How bad the management team are and how little the care about the tenants