A Guide to Living in Cambridgeshire

Please review your development:

The scheme is well thought out with space around the houses and the design of the scheme is to be a bit more traditional in its nature than some of the very modern designs. They haven’t sorted out thing like the street lights which don’t turn off at night but that’s more of a maintenance issue than a diagnostic fault

Please share one thing (or more) which you wish you had known before you moved in:

The sound proofing between the properties isn’t great. I would have asked to upgrade this had I have known

How has the building management responded to any problems or issues you have raised:

So far every issues reported has been fixed but you do have to chase them to get a response

Please review your development:

Some building quality issues like a tile missing in the roof. It will be a serious problem in the future. Lending company has been informed but no action has been taken.
Some of the things like kitchen cabinets or latches are very low quality too

Please share one thing (or more) which you wish you had known before you moved in:

Noisy road beside

How has the building management responded to any problems or issues you have raised:

Fast efficient response and satisfactory solutions

Please review your development:

The development area is quiet, current building works excepted, and is within easy reach of the city centre and the train station. The house itself is a good size, with plenty of room for a home office. I especially like that the master bedroom occupies the entire top floor, and is therefore separated from the rest of the house. The house has been easy to keep warm through winter, and lets in lots of sunlight during the daytime.

Please share one thing (or more) which you wish you had known before you moved in:

As a first time buyer, and of a new build, it never occurred to me that the address would be difficult to find for delivery drivers. After a few failed attempts, it became clear that a description of the house and the street were essentially required to help them out.

How has the building management responded to any problems or issues you have raised:

A couple of snags were dealt with very quickly, which was appreciated. A later one, which required sending an email, felt less well handled. Although the outcome was such that no work was required, the email was sent at a time when Tilia were “divorcing” Kier Homes, and so it wasn’t clear which email was the correct one. Maybe this is purely situational, and a one off, though.

Please review your development:

Overall, I am pleased with the development. Morris homes staff on site have been very helpful in settling into the site and providing support for minor issues that I may have come across. Communications have been reasonable as far as advanced notice of major works has been concerned. Some of the housing association tenants have been ‘ill placed’ and social disturbances have been caused, to combat this further vetting may be required.

The development is well placed in location for access to village facilities, but with historically poor connections to public transport I would have hoped that these may have improved as the site developed, I have not seen evidence of this.

There are some issues with the overall build that I have noted, the HAs sign off process is/was not thorough enough to pick up on or came too soon to realise the issues. Decorating is poor in places, plaster has bee applied in downstairs toilet to areas and not sealed. Filler/sealant around edges or bath/shower, skirting boards, sinks and others has been poorly applied and needs to be corrected. Window in rear small bedroom has been fitted incorrectly and caused a fault which I am trying to get rectified now.

Please share one thing (or more) which you wish you had known before you moved in:

What was/is planned for the ‘common’ green area on site, still not sure and only have rumours. Concern is for impact on traffic/noise/litter, anti social behaviours, and ultimately price of property as a result.

How has the building management responded to any problems or issues you have raised:

As above, managers on the site have been a positive benefit for this development and they have responded to the majority of issues I have raised in a positive way. There have been times where I have raised issues with them and they have directed me to the HA, once contacted the HA have then either referred me back to the site management or other contractors, it does sometimes feel that you’re being passed around so that you forget what it is you’re trying to raise.