A guide to living in Hertfordshire

Please tell us about the good and bad aspects of living in your local area:

We havent officially moved in yet but the street where we will be located is quiet and out of the main area. The shops at the bottom of the road are lovely having visited the local tescos a couple of times when we have been up to site its big and has a lot of stock. The new Starbucks is lovely and cozy. Looking forward to the subway going in. Not sure on bin collection. We have a shared drive which were hoping will be okay as we have a large truck and big family suv so hoping we can all safely share the drive. from the start of the process to now signing our tenancy agreement has been great, Katy and Oli have been incredible even with the few bumps we encountered they really went above and beyond to try get us sorted and now we have our move in date we are really excited for our new chapter with our children on what looks like a lovely site for families like ourselves we honestly appreciate all the work that has gone in to helping us secure our new family home. Thank you again Katy and Oli.

How has the building management responded to any problems or issues you have raised:

We havent moved in yet so we cant comment on this.

Please share one thing (or more) which you wish you had known before you moved in:

The view from starbucks with the lake is lovely hopefully we get some ducks down on there.

Please tell us about the good and bad aspects of living in your local area:

Great neighbourhood Beautiful properties Quiet and safe Safe to walk around No traffic disturbances Regular waste segregation

How has the building management responded to any problems or issues you have raised:

They were very prompt. Replied back to emails and called back. Sent a team to the flat to investigate the problem and solve it.

Please share one thing (or more) which you wish you had known before you moved in:

I think everything was properly advertised and all expectations met before and after we moved in. Nothing strikes out.

Please tell us about the good and bad aspects of living in your local area:

The location couldn’t be better, right next to the railway station, and with a convenience store downstairs. Plenty to do in the local area and easy to get to.

How has the building management responded to any problems or issues you have raised:

As previously mentioned, building management has previously either ignored issues entirely, or taken weeks to respond. A basic maintenance fault has taken nearly 10 weeks to fix.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known that the poor building management would have existed - it probably would have swayed us to just rent from a private landlord, rather than a proper managed company.

Please tell us about the good and bad aspects of living in your local area:

Very nice, quiet, and safe commuter area with excellent transport links to London. It’s also right next to Stansted Airport, which is extremely convenient for travel.

How has the building management responded to any problems or issues you have raised:

Any issues I had with the flat were dealt with immediately. I always received a prompt response, and solutions were put in place straight away, which is something that’s hard to find. The building manager was always proactive and worked quickly to resolve any issues, making the whole experience stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to mention, the fact that it’s a landlord who really cares makes the whole experience a lot better.

Please tell us about the good and bad aspects of living in your local area:

There is a range of shops , restaurants and bars in Stevenage . Not to mention we have a Tesco right around the corner . I was stunned at how I could go for dessert or even dinner or just go to the cinema if I wanted and all within a reasonable walking distances .

How has the building management responded to any problems or issues you have raised:

Yes they have , usually within a couple days maintenance will come and sort out any issues

Please share one thing (or more) which you wish you had known before you moved in:

They were prettt transparent about the parking situation to be fair . So with one beds you don’t get a. Parking space but with the two beds you get one parking space and that comes with a charge of £125 per month which is pretty steep .