A guide to living in Essex

Please tell us about the good and bad aspects of living in your local area:

Lovely place to live in. Good shops around. Lovely and secured parking. Everyone here has been amazing, very friendly tenants and staff. It's a quiet place with beautiful views.

How has the building management responded to any problems or issues you have raised:

Yes had my washing machine changed because it was bad.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, everything has been great so far. Will have to commend how polite the staff of one Canalside have been.

Please tell us about the good and bad aspects of living in your local area:

The local area is excellent, with a great range of supermarkets, cafés, restaurants and shops all within walking distance. Chelmsford city centre and the railway station are nearby, making commuting very convenient. The neighbourhood feels clean, safe and well maintained, and I have found it to be a pleasant place to live with good transport links and plenty of green spaces nearby.

How has the building management responded to any problems or issues you have raised:

The management team has been responsive, courteous and efficient. Any questions I raised were acknowledged quickly, and they kept me informed until they were resolved.

Please share one thing (or more) which you wish you had known before you moved in:

The move-in process was straightforward, and the management team was very supportive. I would recommend setting up utility accounts soon after moving in to make the transition even smoother.

Please tell us about the good and bad aspects of living in your local area:

The area is great, with the station and plenty of shops within walking distance, making it a very convenient location. However, we were disappointed to find that residents are charged for parking, as this was not made clear at the start of our tenancy.

How has the building management responded to any problems or issues you have raised:

The management team was generally unhelpful and difficult to communicate with.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that parking came with additional fees, as this wasn't made clear before I moved in.

Please tell us about the good and bad aspects of living in your local area:

Great range of shops nearby including co-op, Sainsbury’s and large Asda. Lots of retail parks nearby. Ideally located near several nurseries, schools and the hospital.

How has the building management responded to any problems or issues you have raised:

Had an issue with water pressure was dealt with within two days, maintenance was very responsive.

Please share one thing (or more) which you wish you had known before you moved in:

To know how the bin collections work as there have been some recent changes to the schedule.

Please tell us about the good and bad aspects of living in your local area:

Shops are really close by and Maldon has a lot of restaurants to choose from. There is a lot of links to cities like Chelmsford and Colchester. Traffic is quite good around Westcombe Park.

How has the building management responded to any problems or issues you have raised:

We’ve really only had a couple of issues, one was with the bins however that got sorted very quickly. We also had issues with the Yale doorbell, we are still currently awaiting a response for that

Please share one thing (or more) which you wish you had known before you moved in:

If it is a new build your address might not show up just yet when ordering things online