A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

Bad aspects Issues withs collection of parcels at times where the courier cannot find the place. And smell in the corriders.

How has the building management responded to any problems or issues you have raised:

Yes, had issues getting a key for the post box which is sorted now.

Please share one thing (or more) which you wish you had known before you moved in:

Parking issues are a nightmare and the noise is pretty loud outside due to the clubs/pubs

Please tell us about the good and bad aspects of living in your local area:

Overall great property and area to live in. It is very peaceful and quiet and the community is just as beautiful, Very lovely.

How has the building management responded to any problems or issues you have raised:

Alisha, one of our property managers was a huge help, I will be recommending this property to friends. She truly does care about our concerns and issues when it comes to properties.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing at all. I feel like the property is beautiful inside and out

Please tell us about the good and bad aspects of living in your local area:

Ideal location all amenities walking distance. Parking is extra but at least available in busy town. Antisocial behaviour has significantly lowered score. Trespassers in building on regular basis, smoking potential drug use and reside in building corner. Kept me awake few times already and I've called police early morning and not resolved yet. Also when we first moved in our fault we locked ourselves out in the evening and the emergency helpline was totaly unhelpful with no empathy esp as wexhad atoddler needing her medicine . The helpline manager did call back and was more empathetic but improved out of hours process would be better.

How has the building management responded to any problems or issues you have raised:

Again Kinga is the best. Maintenance is responsive but sometimes havw to come back for same problem or has to be reported multiple times.

Please share one thing (or more) which you wish you had known before you moved in:

As above. Clarifying Internet is included in rent and that there is actually plenty of parking space!

Please tell us about the good and bad aspects of living in your local area:

Excellent location, good local services and shops, and a really nice corner of the city. It's quiet and very well maintained. When the bridge opens, that will make this area even better.

How has the building management responded to any problems or issues you have raised:

Yes. The few issues that have arisen have been quickly and efficiently resolved.

Please share one thing (or more) which you wish you had known before you moved in:

The only slight issue is the parking availability for visitors and the viciousness of the Parking attendants who monitor the area. Some of who seem keen to distribute tickets whether valid or not.

Please tell us about the good and bad aspects of living in your local area:

Dirty, lots of traffic noise from motorcycles. Antis -social behaviour from non-residents. Rubbish everywhere.

How has the building management responded to any problems or issues you have raised:

Very badly. Do not respond at all, or respond so slowly and not in a helpful way. Fire alarms going off and no light bulbs on arrival when I moved in. Had to buy my own battery replacement and light bulbs. No one able to tell me what kind of light bulbs Had no water for >48 hours.

Please share one thing (or more) which you wish you had known before you moved in:

Smelly and overpriced. I would have to pay for private parking for a week because they wouldn’t get back to me about the residents parking