A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

Great range of shops nearby including co-op, Sainsbury’s and large Asda. Lots of retail parks nearby. Ideally located near several nurseries, schools and the hospital.

How has the building management responded to any problems or issues you have raised:

Had an issue with water pressure was dealt with within two days, maintenance was very responsive.

Please share one thing (or more) which you wish you had known before you moved in:

To know how the bin collections work as there have been some recent changes to the schedule.

Please tell us about the good and bad aspects of living in your local area:

Shops are really close by and Maldon has a lot of restaurants to choose from. There is a lot of links to cities like Chelmsford and Colchester. Traffic is quite good around Westcombe Park.

How has the building management responded to any problems or issues you have raised:

We’ve really only had a couple of issues, one was with the bins however that got sorted very quickly. We also had issues with the Yale doorbell, we are still currently awaiting a response for that

Please share one thing (or more) which you wish you had known before you moved in:

If it is a new build your address might not show up just yet when ordering things online

Please tell us about the good and bad aspects of living in your local area:

New development so amazing in terms of park, parking. But bins are getting delayed to be delivered and likewise streetlights are not working yet which is not yet under council.

How has the building management responded to any problems or issues you have raised:

Overall, the building management team has been responsive and professional when issues have been reported. Several matters that I raised during and after moving into the property were acknowledged promptly, and support was provided to help resolve them. Communication has generally been good, and I have found the team willing to assist where needed. However, some issues have taken longer to resolve than others. For example, the street lighting within the development has remained an ongoing concern, and while the matter has been reported and investigated, a resolution has not yet been implemented. As with any new development, there are naturally a few teething issues, but I appreciate the efforts made by the management team to address concerns and keep residents informed. Overall, my experience has been positive, and I am hopeful that the remaining outstanding issues will be resolved in due course.

Please share one thing (or more) which you wish you had known before you moved in:

Not all homes are 0 electricity as batteries are not installed on every house

Please tell us about the good and bad aspects of living in your local area:

Lot of street parking, Prompt bin collection, peaceful neighborhood with respectable neighbors. No through traffic.

How has the building management responded to any problems or issues you have raised:

Yes, prompt and helpful in addressing even minor issues reported.

Please share one thing (or more) which you wish you had known before you moved in:

Bad cellular network, Absolutely no coverage throughout development. Food deliveries and choices are limited due to location.

Please tell us about the good and bad aspects of living in your local area:

I absolutely love living at St Luke’s. It’s such a beautiful place and very clean and tidy. All neighbours are lovely and respectful. No negatives living here :)

How has the building management responded to any problems or issues you have raised:

Building management dealt with an issue I had very quickly. Issue was resolved and clear communication of timelines.

Please share one thing (or more) which you wish you had known before you moved in:

Only slight issue living here is the mobile reception in the area. I know this has been raised by the local councillor but is a pain when anyone new comes to the estate or you have a delivery.