A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

Living in Merchant Yard has been a very positive experience overall. The development is modern, well maintained, and offers a high standard of living. The apartments are well designed, with good natural light and a clean, contemporary finish. The area feels safe and quiet, making it comfortable for everyday living. One of the biggest advantages is the excellent location. Merchant Yard is within easy walking distance of the town centre, shops, restaurants, and Castle Quay, which makes daily errands very convenient. Transport links are also good, with easy access to public transport and major roads for commuting.

How has the building management responded to any problems or issues you have raised:

Building management has always been very responsive and helpful whenever I have raised any questions or issues. In particular, Megan Larkin has been excellent to deal with. She is professional, approachable, and quick to respond, ensuring that any concerns are addressed clearly and efficiently. Megan communicates well, keeps you informed throughout the process, and follows up to make sure matters are resolved satisfactorily. Her support has made living in the development a smooth and stress‑free experience, and it’s reassuring to know that issues are taken seriously and handled promptly. Overall, the level of service provided by Megan and the management team has been outstanding.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how convenient the location would be for day‑to‑day living. Being so close to local shops, the town centre, and transport links has made things much easier than expected.

Please tell us about the good and bad aspects of living in your local area:

We are delighted to be part of this amazing community the only issue we have is sometimes the parking spaces have gone before we get home it’s very quiet

How has the building management responded to any problems or issues you have raised:

We couldn’t lock the back doors and as soon as I contacted out of hours it was temporarily fixed the same night

Please share one thing (or more) which you wish you had known before you moved in:

Wish I would have enquired before to move here it’s lovely

Please tell us about the good and bad aspects of living in your local area:

Lovely quiet area , lovely homes, just a 20 min walk to the town centre. Good bus service, which will improve once the the other side of the developments will be ready. Really nice area to walk or cycle. The noise is really to a minimum. Very Tranquille, when still not far from all the amenities. I love coming home every day!

How has the building management responded to any problems or issues you have raised:

We never had to contact them yet. So really can't say

Please share one thing (or more) which you wish you had known before you moved in:

All I can say it's really a nice area to live, family friendly, dog friendly.

Please tell us about the good and bad aspects of living in your local area:

The local area has a great range of shops, restaurants, and cafes, all within easy reach, which makes day-to-day living very convenient. There are also some lovely open spaces nearby, perfect for walks and relaxing.

How has the building management responded to any problems or issues you have raised:

We have not had any issues so far but we feel building management are approachable, professional, and quick to act, ensuring that any concerns are dealt with efficiently. Communication has been clear and consistent through our experience so far which gives us confidence that things are well managed.

Please share one thing (or more) which you wish you had known before you moved in:

The team is very approachable and always willing to help, which makes settling in easy. Overall, the experience has been very positive and any small questions we had were quickly resolved.

Please tell us about the good and bad aspects of living in your local area:

The local shops are very close by, approximately about 3-4 minute drive which I find very useful. Parking availability is great as we have 2 spaces along side our home off road. We have not experienced any traffic noise at all and feel very relaxed within our street.

How has the building management responded to any problems or issues you have raised:

So far we hadn’t had any problems since living here but we feel confident that if we did, we would be assisted very professionally.

Please share one thing (or more) which you wish you had known before you moved in:

We honestly didn’t come across anything significant that we wish we had known beforehand, which is a great reflection of the development overall.