A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

We are really close to town but also got a nice balance of being close to the river and nature walks. It feels a safe area.

How has the building management responded to any problems or issues you have raised:

Ive been fortunate to have limited issues but they have responded well when I have

Please share one thing (or more) which you wish you had known before you moved in:

That visitor parking would cost £10 and that it would be a heafty fine for on the road parking

Please tell us about the good and bad aspects of living in your local area:

The properties are located a short walk from town, which is even better now Bow Bridge Road is finished and the pathway has opened up. It’s a very peaceful area, minimal ASB noticed, the only issue sometimes is a smell of cannabis from other tenants, but noise wise we feel very calm and at peace, which is especially helpful as we are having a baby soon so glad there will be minimal disturbances. Never had any issues with bins, and there is some traffic noise heard from the Army and Navy but it’s very muffled and barely noticeable most days - it’s actually kind of nice sometimes! Honestly very happy with the location of these

How has the building management responded to any problems or issues you have raised:

Any fixes / questions are always responded to promptly and completed with minimal delays

Please share one thing (or more) which you wish you had known before you moved in:

To ensure to pay attention that there’s definitely enough storage space as i feel like that’s one aspect that could be improved, even just one extra little room like the one with the washing machine in would be perfect. But overall we feel like it’s actually better than when we first viewed it and have been very happy here!

Please tell us about the good and bad aspects of living in your local area:

Chelmsford has everything you need and easily commutable to London - 20 min walk to station. Area around flat is quiet.

How has the building management responded to any problems or issues you have raised:

Believe the drain issues can’t be easily fixed but shame this isn’t considered in the rental price.

Please share one thing (or more) which you wish you had known before you moved in:

The smell is the only criticism we have overall the rest we are happy with

Please tell us about the good and bad aspects of living in your local area:

Living in Henley Gate has been awesome. Settling in with my husband and our little boy just fine, my son is in love with riding his bicycle around the environment while we take a walk as it’s completely safe from road. We are happy about our lovely neighbours te been all smiles since we moved it. Big shout out to Georgie and India for constantly being available to rescue whenever we need help. It’s been amazing being in contact with them since moving in.

How has the building management responded to any problems or issues you have raised:

They have been great since move in. Great response to email and providing solutions.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew about the development earlier. It’s been great.

Please tell us about the good and bad aspects of living in your local area:

Parking is an issue on the street where residents are parking in front of their homes rather than on the driveway. This has caused access issues to private parking spaces and also prevented the bin lorry accessing the street

How has the building management responded to any problems or issues you have raised:

I have had a couple of issues that needed to be addressed, and Natalie chased these with the central team and got them resolved. There was some delays in getting the work completed but no reflection on the local team

Please share one thing (or more) which you wish you had known before you moved in:

I think clarity on parking and also the open spaces to the front of the property, are the grassed areas meant to be maintained by the property management company? As these are not getting cut