A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

City centre location, great accessibility to nearly every amenity you can think of, there's a river, a mall, forest (Mousehold Heath), bustling city, there's basically everything you can want in a location. Corner shops are generally open to about 11-12pm, fast food on the street is normally open all night. Lots of clubs & pubs. The only downside is there are car meets every Friday/Saturday with the loudest cars you've ever heard, which is really really really annoying - it's a small price to pay.

How has the building management responded to any problems or issues you have raised:

Solved within 2/3 weeks via the Ocasa app. Somebody will come and check the issue out, offer advice/help and leave, no bells and whistles.

Please share one thing (or more) which you wish you had known before you moved in:

Loud cars/bikes nearly every day but worse on weekends and especially at night and early AMs. I honestly thought it'd be fine and it wouldn't get to me but if you have somebody staying over in the front room they'll probably not sleep very long if at all on a weekend, which has happened a few times coincidentally.

Please tell us about the good and bad aspects of living in your local area:

Fantastic area to live in extremely close to the city and shops and on the doorstep of the train station . Easily accessible for all you will need.

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently, all questions were answered and help provided swiftly

Please share one thing (or more) which you wish you had known before you moved in:

I don’t have anything I wish I knew before moving in as everything was laid out beforehand

Please tell us about the good and bad aspects of living in your local area:

The location of the flat is very good as your in the main city centre so any shops are 5-10 minutes walk away and furthermore plenty of transport to catch with these flats being close to the train station

How has the building management responded to any problems or issues you have raised:

On the occasion I have had any issue the building management are very easy to contact and very quick in reply and sorting out any promblems

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think there is anything I would of wanted to know as before moving here I was pretty much informed in the initial showing

Please tell us about the good and bad aspects of living in your local area:

The area is very convenient, with good transport links and easy access to local shops and the city centre. However, the bin collection arrangements are really inadequate. There are far too few bins for the number of households. The smaller bins have been replaced with larger ones, but reduced the overall number, meaning the total capacity has remained roughly the same. This is not sufficient for a development with more than 20 households. As the property is close to the city centre, some traffic and general street noise are inevitable. It is something you have to get used to, although it can be noisy at times.

How has the building management responded to any problems or issues you have raised:

The response from building management has been mixed. Some improvements have been made, particularly regarding unauthorised vehicles entering the car park. However, I cannot see the management look into the bin collection problem seriously. Overall, I feel that residents' concerns are not always properly taken into consideration.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that parking was not permanently free. The parking arrangements can change, and what was previously included at no extra cost may become a paid service. Parking is managed by a third-party operator, and availability when extending a parking session can be unreliable. I would strongly recommend clarifying the parking policy, costs and long-term arrangements with the building management before moving in.

Please tell us about the good and bad aspects of living in your local area:

I like the location of the property, easy to access shops and buses, just close to the city, bin are always empty makes it easy to put in the rubbish

How has the building management responded to any problems or issues you have raised:

The management response quickly to emergency , all making sure tenants are comfortable, the management makes sure the compound is clean

Please share one thing (or more) which you wish you had known before you moved in:

I should have chosen the downstairs, the should have been a left to the upstairs