A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

Very nice, quiet, and safe commuter area with excellent transport links to London. It’s also right next to Stansted Airport, which is extremely convenient for travel.

How has the building management responded to any problems or issues you have raised:

Any issues I had with the flat were dealt with immediately. I always received a prompt response, and solutions were put in place straight away, which is something that’s hard to find. The building manager was always proactive and worked quickly to resolve any issues, making the whole experience stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to mention, the fact that it’s a landlord who really cares makes the whole experience a lot better.

Please tell us about the good and bad aspects of living in your local area:

Lovely place to live in. Good shops around. Lovely and secured parking. Everyone here has been amazing, very friendly tenants and staff. It's a quiet place with beautiful views.

How has the building management responded to any problems or issues you have raised:

Yes had my washing machine changed because it was bad.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, everything has been great so far. Will have to commend how polite the staff of one Canalside have been.

Please tell us about the good and bad aspects of living in your local area:

Love being a shared owner at Home X. Community is outstanding, beautiful gardens and attentive staff.

Please share one thing (or more) which you wish you had known before you moved in:

More info about utility providers e.g. spent alot of time trying to set bill up with Utilita. How temperamental the balcony doors are.

What is the best feature of your home:

Large balcony doors with surrounding views and communal gardens.

Please tell us about the good and bad aspects of living in your local area:

The local area is excellent, with a great range of supermarkets, cafés, restaurants and shops all within walking distance. Chelmsford city centre and the railway station are nearby, making commuting very convenient. The neighbourhood feels clean, safe and well maintained, and I have found it to be a pleasant place to live with good transport links and plenty of green spaces nearby.

How has the building management responded to any problems or issues you have raised:

The management team has been responsive, courteous and efficient. Any questions I raised were acknowledged quickly, and they kept me informed until they were resolved.

Please share one thing (or more) which you wish you had known before you moved in:

The move-in process was straightforward, and the management team was very supportive. I would recommend setting up utility accounts soon after moving in to make the transition even smoother.

Please tell us about the good and bad aspects of living in your local area:

The area is great, with the station and plenty of shops within walking distance, making it a very convenient location. However, we were disappointed to find that residents are charged for parking, as this was not made clear at the start of our tenancy.

How has the building management responded to any problems or issues you have raised:

The management team was generally unhelpful and difficult to communicate with.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that parking came with additional fees, as this wasn't made clear before I moved in.