A guide to living in East of England

Please tell us about the good and bad aspects of living in your local area:

The area is fantastic, I really have no qualms regarding the location. Mild traffic noise. Super close to rail station. Super close to arena.

How has the building management responded to any problems or issues you have raised:

Once I called about the heat, the situation was handled in a very timely fashion. It was just disappointing that I was given a contact who wasn't working, and being the typically patient person that I am, was just waiting, wasting money on hotels and then space heaters, assuming it was the holiday causing the delay. However, regarding the POC's I've had other than Katy Armstrong, I have been incredibly disappointed. It seems they are completely unfamiliar with the property itself, not very responsive (possibly because they don't have answers/knowledge of the property), and one I consider downright rude for both ignoring my requests and implying I'm a liar (Bethany Mcdonald).

Please share one thing (or more) which you wish you had known before you moved in:

Property managers are not on site nor are they familiar with the property itself. Construction is ongoing. Access to promised areas is restricted, not yet released by contractors. Call the hotline if you need anything, don't bother with email. Basically, wait about a year and then move in. Units are nice and location is great. Oh and don't trust the bin day listed in the welcome packet. Look online for yourself. So new that no delivery places can find you.

Please tell us about the good and bad aspects of living in your local area:

The location is excellent, very central and close to the train station and a good range of shops and restaurants. Each house has allocated parking, my house has a garage which is useful. The development is next to a river with lovely views and has green spaces for residents included. The street is quiet and feels safe.

How has the building management responded to any problems or issues you have raised:

N/A - no issues raised yet, but I have been provided with a link to a website to report this.

Please share one thing (or more) which you wish you had known before you moved in:

The council are starting a new bin scheme in Ipswich where they are adding a new bin and there isn't room in the bin storage area outside the house, schedules may change also- can keep the other bin in the garage though, nothing else that I wasn't aware of so far

Please tell us about the good and bad aspects of living in your local area:

Very convenient location near Stevenage station with excellent transport links and easy access to shops, cafés and the town centre. The Old Town nearby offers better pubs and restaurants, and there are good green spaces within walking distance. Bin collections are reliable. Overall, practical and well suited for commuters and those who want the good life 😊

How has the building management responded to any problems or issues you have raised:

Yes, they have. They are prompt in responding to issues or concerns raised.

Please share one thing (or more) which you wish you had known before you moved in:

Train noise are noticeable especially on lower floors and when your apartment is facing the train line. But overall, it is a great place to live in.

Please tell us about the good and bad aspects of living in your local area:

Newhall we thought was going to be our dream come true, we purchased a £500k detached home to see our life out in peace and tranquility. What we didn't account for is the known thug that Simple Life Homes rented to opposite us at 2 Treadle Path that has made our life a living nightmare. Anti social behaviour, aggressive answers when being challenged when he parks his work van in a visitors bay but rams my fence to get as close as possible. He has put up 2 cam eras facing our house and he and his wife stare into our windows while chain smoking every 20 minutes. He has 2 allocated spaces and has taken over 2 car ports and secured them into enclosed garages where he runs his roofing business from outside our new home. This is breaking na number of the covenants we signed for. He also has 5 French bulldogs yet Simple Life Homes have a policy for only 2 dogs.

How has the building management responded to any problems or issues you have raised:

Very poorly, very slowly and annoyingly some of the bigger messy things could have been fixed before we moved in. They need to do much better.

Please share one thing (or more) which you wish you had known before you moved in:

if we knew we were going to be intimidated by a neighbour and let down by Vistry, SHW the Estate Managers and Simple Life Homes we would have stayed where we were.

Please tell us about the good and bad aspects of living in your local area:

Excellent location for the station and local buses, and town centre is a 10 mins walk. Cinema and gym over the road. Lovely walks along the river Gipping. If you're an Ipswich Town fan then the location is a bonus. So far seems very quiet and the only noise tends to be from the sirens going up the hill over the other side of the river. Parking can an issue as there are additional bays you can rent however they are always empty despite being told they are all allocated. Nothing available for visitors. Neighbours are friendly and quiet, however there are a couple of student properties which do cause issues at times with noise. Overall very good living here.

How has the building management responded to any problems or issues you have raised:

Easy to log issues via the app. Beth responded quickly to an issue we had and it was sorted without any drama. Great service

Please share one thing (or more) which you wish you had known before you moved in:

If you've lived in apartments for a long time then it can be hard getting used to three flights of stairs.