Cortland Cassiobury, WD18

Please tell us about the good and bad aspects of living in your local area:

A Morrisons on the doorstep is very handy. Also, the Harlequin Centre is only a 12 minute drive away and I believe can be easily accessed by bus too. The centre has so many great shops and there is an abundance of restaurants and cafes. There is parking under the building (at an extra charge) which is really convenient.

How has the building management responded to any problems or issues you have raised:

They have responded very quickly and have dealt with things efficiently

Please share one thing (or more) which you wish you had known before you moved in:

Didn't realise quite how high the standard of the furnishings and general build of the apartment was

Please tell us about the good and bad aspects of living in your local area:

This place is nice so far, but they don’t provide parking, so you’ll need to arrange your own. Morrisons is the main option for parking, though it would have been ideal to have it on-site. The area itself is okay, with a supermarket nearby as well as some parks. Overall, it’s a good space.

How has the building management responded to any problems or issues you have raised:

I did submit a maintenance request, but unfortunately received no response for some time. That said, my favorite aspect of living here has been the reception team—they are always so friendly and helpful, and they’ve truly made me feel welcomed and comfortable. Daanish, in particular, has been outstanding. He’s proactive, attentive, and ensured my maintenance issues are finally being addressed tomorrow, which I’m certain is thanks to his follow-up.

Please share one thing (or more) which you wish you had known before you moved in:

To be honest, I am happy here overall, aside from the issue with the chute odor. I’m genuinely grateful to have my own space and to be creating my little humble abode. I was already aware of the parking situation, so that wasn’t a surprise. The place has been great so far—though perhaps my view is helped by the fact that I haven’t received any bills yet.

Please tell us about the good and bad aspects of living in your local area:

Just one minute away from the complex you will find a morrisons supermarket with everything you need. Just off the Ascot Road roundabout you will also find a budgens store with a couple nice restaurants near by.

How has the building management responded to any problems or issues you have raised:

A few weeks ago our handle was loose and within a couple of hours the handy maintenance team arrived and fixed it.

Please share one thing (or more) which you wish you had known before you moved in:

Lack of parking. If you do not get a parking spot in Cortland car park then it is a big struggle to find parking elsewhere

Please tell us about the good and bad aspects of living in your local area:

It’s been a lovely place to live. Such. Warm and welcoming community that I honestly love being apart of. From the kindness everyone gives. To the love for the land.

How has the building management responded to any problems or issues you have raised:

They have responded to all issues raised from big to small

Please share one thing (or more) which you wish you had known before you moved in:

The thing I wouldn’t of mind know would be who would be living in sumac garden

Please tell us about the good and bad aspects of living in your local area:

Slightly further away from the city which is the only downside. Good parking availability in underground car park and at Morrisons over the street. Great public transport access with being 20 minute walk from tube station and train station.

How has the building management responded to any problems or issues you have raised:

Very well, any issues raised previously have been handled accordingly and in a good timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

That you can only book amenities once a week… we were not informed of this before move in.