Please tell us about the good and bad aspects of living in your local area:

I believe I’ve never lived somewhere with such convenience. It truly has every aspect of everything you need is on your door stop. Making the decision to move into this building was truly the best decision I’ve ever made.

How has the building management responded to any problems or issues you have raised:

Impeccable services throughout every aspect of the building.

Please share one thing (or more) which you wish you had known before you moved in:

There really isn’t nothing I can vault at all it’s a beautiful place to live.

Please tell us about the good and bad aspects of living in your local area:

Just one minute away from the complex you will find a morrisons supermarket with everything you need. Just off the Ascot Road roundabout you will also find a budgens store with a couple nice restaurants near by.

How has the building management responded to any problems or issues you have raised:

A few weeks ago our handle was loose and within a couple of hours the handy maintenance team arrived and fixed it.

Please share one thing (or more) which you wish you had known before you moved in:

Lack of parking. If you do not get a parking spot in Cortland car park then it is a big struggle to find parking elsewhere

Please tell us about the good and bad aspects of living in your local area:

Living at Cortland at Colliers Yard has its advantages — it’s close to Manchester city centre, with easy access to shops, restaurants, and bars, and offers good transport links via buses and Manchester Victoria station. The building itself is modern, with attractive amenities like a gym, co-working spaces, lounges, and outdoor terraces. However, there are significant downsides. Parking is overpriced and often unavailable, with many reserved spaces sitting empty while residents struggle to secure a spot. The nearby public car park is moderately priced but has frequent car break-ins. Waste management is poor, with constant rubbish chute blockages and recycling rooms overflowing and spilling into communal areas. Most concerning are the frequent issues with cannabis smells, loud music, and noise from residents partying until 5 a.m. Management consistently fails to address these problems — they seem more focused on protecting their bottom line than maintaining building standards or resident wellbeing. You could do almost anything here without risking your tenancy, as they appear more interested in keeping units full than enforcing rules. Overall, while the location and facilities are appealing on the surface, the combination of poor parking, waste issues, anti-social behaviour, and ineffective management seriously affects the quality of living.

How has the building management responded to any problems or issues you have raised:

The building management has been largely unresponsive, often ignoring emails and failing to address serious issues like anti-social behaviour, maintenance problems, and tenancy concerns, leaving residents feeling unsupported and frustrated.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how poorly the building is managed — from ignored complaints and unaddressed anti-social behaviour to misleading tenancy terms and a lack of post-move-out support. The impressive amenities don’t make up for the constant management issues

Please tell us about the good and bad aspects of living in your local area:

It’s been a lovely place to live. Such. Warm and welcoming community that I honestly love being apart of. From the kindness everyone gives. To the love for the land.

How has the building management responded to any problems or issues you have raised:

They have responded to all issues raised from big to small

Please share one thing (or more) which you wish you had known before you moved in:

The thing I wouldn’t of mind know would be who would be living in sumac garden

Please tell us about the good and bad aspects of living in your local area:

Close to town so can get out the building when the neighbours spark up their rolls. Live being woke up at 3am every weekend by the exhaust noises

How has the building management responded to any problems or issues you have raised:

We normally get the response of ‘🤷🏻‍♀️not much we can do’. Great value for money

Please share one thing (or more) which you wish you had known before you moved in:

That there’s pregnant people and people with kids being pushed out because they would rather nice tenants leave than to tell the druggies to pack it in