Kooky Bishop's Stortford, CM23

Please tell us about the good and bad aspects of living in your local area:

The location couldn’t be better, right next to the railway station, and with a convenience store downstairs. Plenty to do in the local area and easy to get to.

How has the building management responded to any problems or issues you have raised:

As previously mentioned, building management has previously either ignored issues entirely, or taken weeks to respond. A basic maintenance fault has taken nearly 10 weeks to fix.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known that the poor building management would have existed - it probably would have swayed us to just rent from a private landlord, rather than a proper managed company.

Please tell us about the good and bad aspects of living in your local area:

Very nice, quiet, and safe commuter area with excellent transport links to London. It’s also right next to Stansted Airport, which is extremely convenient for travel.

How has the building management responded to any problems or issues you have raised:

Any issues I had with the flat were dealt with immediately. I always received a prompt response, and solutions were put in place straight away, which is something that’s hard to find. The building manager was always proactive and worked quickly to resolve any issues, making the whole experience stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to mention, the fact that it’s a landlord who really cares makes the whole experience a lot better.

Please tell us about the good and bad aspects of living in your local area:

Amazingly well placed for the centre of a vibrant town and incredibly hand for getting into london with the station so close.

How has the building management responded to any problems or issues you have raised:

Laureta was always very helpful, nothing seemed like too much trouble. Everything got sorted without fuss and requests for additional info was always helpfully provided. Commendable.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really - other that my car space kept getting delayed.

Please tell us about the good and bad aspects of living in your local area:

Great location with easy access to the high street, transport options and various shops. The building is well maintained and the units nicely furnished.

How has the building management responded to any problems or issues you have raised:

Yes. The management and maintenance teams are excellent!

Please share one thing (or more) which you wish you had known before you moved in:

That 'fully furnished' excluded smaller items such as a TV and kitchen utensils.

Please tell us about the good and bad aspects of living in your local area:

I have been living here for the past three years, and during this time Laureta has always been supportive, professional, and approachable. Laureta is responsive and does her best to resolve any issues promptly whenever they arise. Her communication is clear and helpful, and she makes a genuine effort to keep residents informed about any updates or matters related to the building. It’s clear that she cares about maintaining a comfortable and well-managed living environment for everyone. I truly appreciate the effort Laureta puts into managing the property and assisting tenants whenever needed. Her professionalism, reliability, and friendly attitude make a big difference and contribute to a positive living experience here.

How has the building management responded to any problems or issues you have raised:

The building management has been responsive and helpful whenever I have raised any issues. Laureta and the team usually address concerns promptly and keep residents informed throughout the process. I appreciate their professionalism and efforts to resolve problems efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

It’s something you don’t always notice during a typical viewing, but living here for the past three years has shown me that the neighbours are respectful and the environment is very comfortable. The building is also well maintained and management is responsive when issues arise.