Please tell us about the good and bad aspects of living in your local area:

Having only recently moved in, the facilities are very convent. Local shops are within walking distance to all that you may need. Parking is very good with overground and underground parking with very good security. The bin area is adequate. The garden area is ideal but has some ongoing works due to gas installation. The property I am in is of a decent , the bedroom furiniture is a little basic but the wardrobe is if a great size especially for one person. may be a little more restricted for a couple.

How has the building management responded to any problems or issues you have raised:

Yes, and very prompt. They have kept me updated on when the engineer would be attending.

Please share one thing (or more) which you wish you had known before you moved in:

Having only been in the property for a week I have nothing to add.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient and pleasant to live in. There are good local shops, cafés and restaurants within walking distance, and larger supermarkets are easy to access. Transport links are reliable, with the train station and bus routes nearby, making commuting straightforward. The area feels safe and well maintained, with regular bin collections and minimal noise or disruption. Overall, it’s a calm and comfortable neighbourhood that’s well connected and practical for everyday living.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive and professional whenever I have raised an issue. Communication is clear, and problems are acknowledged and resolved promptly. In particular, Laureta has been extremely supportive and understanding, making sure issues are handled efficiently and with care, which gives real peace of mind as a resident.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how well managed and supportive the development actually is. From the quality of the apartments to the responsiveness of the management team, the overall experience has been much better than expected. My advice to new residents would be to take full advantage of the support offered by the management team, as they are genuinely helpful and approachable.

Please tell us about the good and bad aspects of living in your local area:

Well, living in Staines area is very convenient. The surrounding commercial amenities—train station, bus stop, banks, supermarkets, gyms, everything is available and in walking distance. And it is quite and safe as well.

How has the building management responded to any problems or issues you have raised:

Their staff members respond very quickly and are also very patient.

Please share one thing (or more) which you wish you had known before you moved in:

I brought my own mattress pad in advance because I wanted to sleep more comfortably. But I didn’t expect them give me a gift bag that included a new mattress pad and delicous chocolate, cleaning detergent and soap. it was a surprise!

Please tell us about the good and bad aspects of living in your local area:

Great position of the buildings, we have access to everything we need from station to town where shops are located and groceries too

How has the building management responded to any problems or issues you have raised:

Yes they did they have been very supportive always

Please share one thing (or more) which you wish you had known before you moved in:

No thoughts at the moment on this, for now all good

Please tell us about the good and bad aspects of living in your local area:

Place is lovely, convenient in regards to town center. Process of moving in was very easy and Jas was as very helpful with providing information and assistance:

How has the building management responded to any problems or issues you have raised:

Effectively to their best abilities, although could use more help in repairing appliances

Please share one thing (or more) which you wish you had known before you moved in:

Not really applicable in this situation...........