Please tell us about the good and bad aspects of living in your local area:

excellent position in the town for shopping , eating and leisure. Parking facilities are secure and enough room for all,

How has the building management responded to any problems or issues you have raised:

any time i have had an issue it has been resolved very quickly and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

the call out service initially wasn't to good as it was someone overseas but this has been improved on now

Please tell us about the good and bad aspects of living in your local area:

Whetstone is a gray area and the location of the flat is ideal for accessing the local amenities. Great transport links: tube buses very nearby and overland train easy to get to. Sadly, anti-social behaviour in the development is a major negative aspect in the development.

How has the building management responded to any problems or issues you have raised:

Kooky have also been directly contacted but the problems persist sadly

Please share one thing (or more) which you wish you had known before you moved in:

Previous concerns regarding noise in the development

Please tell us about the good and bad aspects of living in your local area:

Train station located in front of the building. All main shops and restaurants are all within walking distance.

How has the building management responded to any problems or issues you have raised:

Management is always quick at addressing issues and queries. Our manager, Alicia, is always helpful and understanding. Worth mentioning is also her availability at providing maintenance personnel access to our apartment whenever it requires servicing.

Please share one thing (or more) which you wish you had known before you moved in:

Estimate costs for electrical bills and water bills.

Please tell us about the good and bad aspects of living in your local area:

The building management is excellent, the location, convenience and availability, bin collection are all quite good. However, the heat and water company has excessively high rates compared to other companies we dealt with in the UK.

How has the building management responded to any problems or issues you have raised:

The building management is excellent, Charlie has always responded promptly and has always been very helpful

Please share one thing (or more) which you wish you had known before you moved in:

The rates of the heat and water company are excessive.

Please tell us about the good and bad aspects of living in your local area:

Redhill is a great place to live in terms of location in London. It is about 30 minutes by train to Victoria or London Bridge, which is excellent. Redhill is relatively quiet, but there is a good shopping centre for urgent needs behind it. On top of that, Redhill is close to some fantastic walks, and its accessibility to Reigate is excellent!

How has the building management responded to any problems or issues you have raised:

I had a great experience from the day I moved into my kooky flat. Charlie was so helpful and easy to contact if I had issues. The team has really gone above and beyond to support my needs while I was living here.

Please share one thing (or more) which you wish you had known before you moved in:

I moved into my apartment quickly after I had had problems with other landlords in the area messing around; when I found Kooky, it was the easiest and smoothest experience. I would say my biggest insight is to meet people in the building but dont listen to everything that gets passed around and instead speak to charlie if you have any concerns. I would also say learn how to use the heating properly as it is super easy and smart when you know how to use it! I had to learn that!