Please tell us about the good and bad aspects of living in your local area:

Great area and close to local amenities and transportation links. Cinema reopens soon and great local restaurants and pubs

How has the building management responded to any problems or issues you have raised:

Very responsive when things needed fixing / replacing.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. Bishops Stortford is a great market town and Kooky flats are first class.

Please tell us about the good and bad aspects of living in your local area:

Very close to the two thames shopping centre- has a M&S, Primark, and various food spots. Staines food court is across the road (multiple Asian restaurants present in side). Co-op available below the building as well. Plenty of parking spots inside the building, few street level parking spots too.

How has the building management responded to any problems or issues you have raised:

Deni is fast in resolving issues. Very proactive property manager.

Please share one thing (or more) which you wish you had known before you moved in:

building can be hot during the summer. Not Kooky or the PM's fault, its just a design flaw.

Please tell us about the good and bad aspects of living in your local area:

Overall the living experience in the local area is good. However, the amount of local traffic, cars parking on pavements, and extremely loud car and motorbike engines are significant negatives.

How has the building management responded to any problems or issues you have raised:

Generally responses from building management have been good.

Please share one thing (or more) which you wish you had known before you moved in:

About the traffic noise and position of the apartment relative to direct sunlight.

Please tell us about the good and bad aspects of living in your local area:

Good transport links to London. Very happy here apart from the traffic noise of cars without silencers using the hill as a race track.

How has the building management responded to any problems or issues you have raised:

Yes they have. We had issue with our mattress and they replaced it with a new one.

Please share one thing (or more) which you wish you had known before you moved in:

Mattress was not as firm and comfortable as I would have liked.

Please tell us about the good and bad aspects of living in your local area:

The Kooky building is in a great location, right next to Eden Mall. Everything you need is close by—Tesco, Sainsbury’s, and M&S are all within walking distance. The high street is just a few minutes away and often has weekend markets and pop-up shops. There are also plenty of restaurants nearby, making it a very convenient and enjoyable place to live.

How has the building management responded to any problems or issues you have raised:

The building management has been responsive and supportive whenever we raised any issues. For example, we had a problem with the floor heating, which was difficult to manage as we had just moved from a much warmer climate in India. After a few follow-ups, they arranged for a technician to inspect and fix the issue. The in-house technician, Chris, was also very helpful and assisted us with other maintenance needs. Overall, the management team, especially Jas and Lauretta, have been approachable and willing to help whenever possible.

Please share one thing (or more) which you wish you had known before you moved in:

The large glass windows in the hall add a stylish and modern look to the apartment, bringing in plenty of natural light. We did notice that they are quite transparent, which became more noticeable when renovation work started in the building across from us. While this initially raised some privacy concerns, we were glad to have blinds available, which helped us manage the situation easily. Overall, the design is elegant and thoughtfully done.