Sutton

Sutton is a hugely popular commuter spot for young families seeking more space outside central London areas. Excellent schools add to its appeal, alongside plenty of open green spaces and good value homes. The town of Sutton offers a great selection of family homes, from 20s and 30s semis to large detached houses and Edwardian period properties, as well as some very popular new build developments.

4.52
Average Location Score

Excellent

62%

Very Good

29%

Average

7%

Disappointing

0%

Very Poor

2%

Best places to live in Sutton

HomeViews Top Rated Development ranking takes into account the Star Rating and HomeViews Transparency Rating of every development in the area

View across Sutton

Areas to consider

The most desirable postcode is generally considered to be SM2, which includes the Belmont and South Sutton areas. SM1 includes the town centre, as well as pats of The Wrythe, Rosehill, Carshalton and Benhilton. To the west, SM3 includes Cheam and West Sutton.

Heath Drive is a particularly sought-after address in Sutton, offering large detached homes – many with swimming pools or tennis courts. The Landseer Conservation Area is another prime spot, with large and beautiful Edwardian properties on offer for around the £1 million mark.

The St Helier Estate offers more modest and affordable homes in Sutton. Attractive new homes developments are also available close to the station and at the Old Gas Works site.

Amenities and Green Spaces

Sutton’s town centre offers a decent selection of shops, cafes and restaurants that mean locals don’t need to travel further afield too often. Any serious retail therapy will require a trip into more central parts of the capital, but Sutton has a respectable high street. Two shopping centres – Times Square and the Saint Nicolas Centre – include favourites like Primark and New Look.

All the big supermarkets have a presence in Sutton, as well as local versions serving more peripheral areas. A monthly Famer’s Market and a good number of delicatessens offer a wider choice of finer foods and drinks.

Sutton is one of the greenest London boroughs, offering plenty of green spaces. The large Oak Park to the south includes a sport centre, café and even a golf course. In the north west of the Borough you’ll find Beddington Park – beautiful grounds and lake attached to a 16th century manor house.

no.16 sutton court road

Resident reviews

Before moving, we meticulously researched places where school offsted scores should be high and where crime rates should be low. Sutton came out from many resources.
Mehmet Ozaksu, Verified Resident – No. 16 Sutton Court, May 2020

The local transport links are perfect for our commutes into London and work. We are a couple of minutes walk away from the town centre which is ideal.
Daniel H, Verified Resident – No. 16 Sutton Court, Aug 2019

Good place, supermarket close to proximity, great shopping area and food places. Transport is nearby and so is the local gym.
Cozaciuc, Verified Resident – Old Gas Works SM1, Jul 2019

It is a green area, conveniently located, only takes 30 minutes to get to Victoria.
Liam, Verified Resident – Northumberland House SM2, Jul 2019

The area is great; two minutes’ walk to the High Street and everything you need very close by, with excellent transport links into town, a bus ride to the Northern line at Morden, always a way to get home. The only thing Sutton is missing is a theatre.
Natbat, Verified Resident – Seventeen SM1, Apr 2020

Reviews in Sutton

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Great quality, nice team on site, terrible and greedy and slow senior management that block significant matters

Verified Resident
Verified Resident
Review Date Sep 2021

Excellent location. Very safe. There is a corner that attracts some people who are usually drinking and smoking, but never had issues myself as it’s a small corner and on a main busy road, so nothing can really happen. Other than that well lit, town is like 2 minutes away, train station is 4 minutes away. A lot of shops and food. Living in this area made me spoiled because in my opinion there is nothing like it in many areas across London.

Sutton is a bit of a random one but is super practical. Diverse demographic of people. Awesome independent cafe called Tazza (if you are into that). A lot of shops like HM Flannels TK Maxx, all the major grocery shops like Morrisons, Sainsbury’s, ASDA, Lidl, even Waitrose Cheam is like 15m walk away.

I commute to London every day. SO easy, one train to London Bridge, one train to Victoria, etc. One-stop to Morden where you can take a tube. Any trip to London (almost anywhere in central) is not more than 35-40 minutes. That is a trip from the door (home) to door (restaurant or destination).

Please review your development:

I just wanted to highlight my poor rating on management. That doesn’t include the team. I think the team on site are great and are doing their absolute best to help us. It is really the senior investment side people who are slow, greedy and don’t have any understanding of customer experience. They are leveraging the fact that there is no competition in the area, and they’re providing something unique and a specific segment of people need it, and they’re taking advantage of that. Not flexible, very slow, broken promises, cheap/delayed maintenance and endless list. Again, the on-site team are amazing, it is the corporate bureaucracy and greed that’s always in the way.

We live in Central Tower (no 10).
– For the first 5 months, one of the lifts was broken, the entrance is not even painted a nice colour and looks like a hospital entrance (to be fair now they finally started fixing it, slowly). Though paying a high premium
– I was promised a voucher for renewing my contract, 5 months later now and I still did not get it
– Main building entrance is broken 60% of the time (intercom doesn’t work, or security lock is removed and anyone can enter etc)
– They put some dumb lock system on mailroom with passcodes, obviously non of UK delivery drivers are taking the time to fill a form on a tablet device to generate a code and send it to me, for every delivery (understandably, they are on a clock). The result is that sometimes I have to wait a week to get security or management to come and manually open the mailroom for me unless I was lucky to find it left open by another fellow resident

That being said, it’s not all bad. I have been living for almost 3 years (pretty much from the start). I have to say, the attitude was a million times better at the start, it all went downhill since COVID. Understandably, but also our prices actually increased during COVID at a time where it dropped in other places. So with a hike in price, I should be at least getting the same level of customer experience, but it got worse over time.

The quality and interior is well thought out, not just aesthetically but also practically (efficient energy, double glazed aluminium windows, kitchen and bathrooms are great) etc. The maintenance team are fast to help with issues in the properties. Layouts are very smart, good storage rooms, always there are utility rooms. I think the layout is the best and most practical I’ve seen in the UK, and I’ve seen A LOT of properties.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that living in this property will make me super used to all the conveniences! It is so hard to leave it once you live in it.

Having a washing machine in a specific utility room, even if tiny, is massively helpful and blocks the noise.

Buying good appliances with 100% worth it after trying the stuff from this development.

Storage rooms are super super super important, don’t compromise them.

En suite is the best thing ever, in addition to a big bathroom for family and guests.

Underfloor heating and energy/water saving is very thoughtful.

How has the building management responded to any problems or issues you have raised:

On-site are very professional. There are always delays (not on maintenance, but other general matters). But is not the on-site team’s fault. It’s the investors.

As I said, I love the development and would absolutely want to recommend it, but with a recent experience like not getting the vouchers (1K) I was promise as part of my rent deal!!!!!, increasing-price whilst not providing any added value, etc. Even though I’m a loyal customer and also for 3 years always paid my rent 3-4 days in advance. No flexibility with parking at all.

5
Facilities
3
Design
5
Location
4
Value
1
Management
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Manager Response

Valued Resident,

Thank you for the feedback. Your response is valuable and meaningful to us. Although our goal is, and always will be, to provide you with the level of service you want and deserve, we are saddened to learn of our company’s failure in this instance. Please accept our sincere apology as we move forward with remedying your valid concerns.

As a result of your feedback, we would like very much to take this opportunity to learn from you how we can make improvements to our operations. By speaking with you directly, we can also better understand and respond to your concerns. Please contact me at Jimmie.Malone@TheWellhouseSutton.co to schedule a brief call or office visit.

Having this information will also enable us to be more successful when serving you and the community. If, however, you are not interested in furthering this conversation, please know we will take your comments seriously by implementing steps necessary to create change. One day soon we hope to increase your degree of satisfaction and look forward to earning your continued residency.

Enjoy your weekend,

The Wellhouse Team

Not what you pay for

Review Date Sep 2021

The location is great. Excellent proximity to shops, park and Sutton station.

Please review your development:

The building is often not clean in common areas such as passage ways and elevators.
The facilities are fine.
The front doors and intercom systems are often not functional and things take very long to fix and address.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known that the building was not well managed.

How has the building management responded to any problems or issues you have raised:

They are slow to respond most of the time and then even slower to sort issues out. It took 3 months to sort out a heating issue we had in our bedroom.

3
Facilities
3
Design
4
Location
3
Value
2
Management
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Manager Response

Dear Angie,

Thank you for the feedback. Your response is valuable and meaningful to us. Although our goal is, and always will be, to provide you with the level of service you want and deserve, we are saddened to learn of our Team’s failure in this instance. Please accept our sincere apology as we move forward with remedying your valid concerns.

As a result of your feedback, we would like very much to take this opportunity to learn from you how we can make improvements to our operations. By speaking with you directly, we can also better understand and respond to your concerns. Please contact me at Jimmie.Malone@TheWellhouseSutton.co to schedule a brief call or office visit.

Having this information will also enable us to be more successful when serving you and the community. If, however, you are not interested in furthering this conversation, please know we will take your comments seriously by implementing steps necessary to create change. One day soon we hope to increase your degree of satisfaction and look forward to earning your continued residency.

Enjoy your weekend,

The Wellhouse Team

A modern apartment at a convenient location

Verified Resident
Verified Resident
Review Date Sep 2021

Convenient. Near to amenity. Train station is just walking distance

Please review your development:

Modern design. I absolutely love it. Great facilities includes gym, garden and common living hall which is ideal for residents who need to work from home.

I particularly like the security in this building. They provide 24/7 security patrolling . I feel safe to live in the apartment

How has the building management responded to any problems or issues you have raised:

Yes, they respond to my problem. Sometimes can be slow due to changing hand

4
Facilities
4
Design
3
Location
3
Value
3
Management
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Manager Response

Valued Resident,

Thank you for the feedback. Your response is valuable and meaningful to us. Our goal is, and always will be, to provide you with the level of service you want and deserve. Having this information will also enable us to be more successful when serving you and the community.

As a result of your feedback, we would like to extend an offer to learn from you how we can make improvements to our operations. If you are willing to participate in this process, please contact me at Jimmie.Malone@TheWellhouseSutton.co to schedule a brief call or office visit.

Thank you for your honesty and loyalty. We look forward to earning your continued residency.

Enjoy your weekend,

The Wellhouse Team

Good design, modern building.

Verified Resident
Verified Resident
Review Date Sep 2021

not so many local shops/restaurants. very small park closeby. rail station very closewhich is good for transport, as well as bus stations. no free parking. train noises quite loud when open the windows

Please review your development:

good design, modern building. nice facilities. lounges and gym accessible. udnerfloor heating. clean and well-maintained building. different activities/events being offered; sometimes quite children-oriented but good for those with families. safe feel in the building. no worries about security.

Please share one thing (or more) which you wish you had known before you moved in:

How has the building management responded to any problems or issues you have raised:

maintenance wise have been helpful. fixed issues quite quickly.

5
Facilities
5
Design
4
Location
4
Value
5
Management
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Manager Response

Dear Hanaa,

Thank you for the feedback. Your response is valuable and meaningful to us. Our goal is, and always will be, to provide you with the level of service you want and deserve. Having this information will also ensure our continued success when serving you and the community.

For future reference, if you would like to reach out to our Team for any reason, feel free to contact Team@TheWellhouseSutton.co.uk for prompt assistance. We look forward to your continued residency.

Enjoy your weekend,

The Wellhouse Team

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