A Guide to Living in Sutton

Sutton is a hugely popular commuter spot for young families seeking more space outside central London areas. Excellent schools add to its appeal, alongside plenty of open green spaces and good value homes. The town of Sutton offers a great selection of family homes, from 20s and 30s semis to large detached houses and Edwardian period properties, as well as some very popular new build developments.

4.49

Average Location Score

Excellent

62%

Very Good

28%

Average

Disappointing

Very Poor

Best places to live in Sutton

HomeViews Top Rated Development ranking takes into account the Star Rating and HomeViews Transparency Rating of every development in the area

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Areas to consider

The most desirable postcode is generally considered to be SM2, which includes the Belmont and South Sutton areas. SM1 includes the town centre, as well as pats of The Wrythe, Rosehill, Carshalton and Benhilton. To the west, SM3 includes Cheam and West Sutton.

Heath Drive is a particularly sought-after address in Sutton, offering large detached homes – many with swimming pools or tennis courts. The Landseer Conservation Area is another prime spot, with large and beautiful Edwardian properties on offer for around the £1 million mark.

The St Helier Estate offers more modest and affordable homes in Sutton. Attractive new homes developments are also available close to the station and at the Old Gas Works site.

Amenities and Green Spaces

Sutton’s town centre offers a decent selection of shops, cafes and restaurants that mean locals don’t need to travel further afield too often. Any serious retail therapy will require a trip into more central parts of the capital, but Sutton has a respectable high street. Two shopping centres – Times Square and the Saint Nicolas Centre – include favourites like Primark and New Look.

All the big supermarkets have a presence in Sutton, as well as local versions serving more peripheral areas. A monthly Famer’s Market and a good number of delicatessens offer a wider choice of finer foods and drinks.

Sutton is one of the greenest London boroughs, offering plenty of green spaces. The large Oak Park to the south includes a sport centre, café and even a golf course. In the north west of the Borough you’ll find Beddington Park – beautiful grounds and lake attached to a 16th century manor house.

Resident reviews

Before moving, we meticulously researched places where school offsted scores should be high and where crime rates should be low. Sutton came out from many resources.
Mehmet Ozaksu, Verified Resident – No. 16 Sutton Court, May 2020

The local transport links are perfect for our commutes into London and work. We are a couple of minutes walk away from the town centre which is ideal.
Daniel H, Verified Resident – No. 16 Sutton Court, Aug 2019

Good place, supermarket close to proximity, great shopping area and food places. Transport is nearby and so is the local gym.
Cozaciuc, Verified Resident – Old Gas Works SM1, Jul 2019

It is a green area, conveniently located, only takes 30 minutes to get to Victoria.
Liam, Verified Resident – Northumberland House SM2, Jul 2019

The area is great; two minutes’ walk to the High Street and everything you need very close by, with excellent transport links into town, a bus ride to the Northern line at Morden, always a way to get home. The only thing Sutton is missing is a theatre.
Natbat, Verified Resident – Seventeen SM1, Apr 2020

Featured developments in Sutton

Reviews in Sutton

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I don’t recommend

Verified Resident

Review Date Mar 2021

The bad:
Crazy neighbours, a lot of police constantly coming. Some floors constantly smell of weed. Elevators have been working correctly for the past months but this wasn’t always the case. Internet is slow regardless of your provider. Even though there is a receptionist they won’t take your parcels if you are not home, which you better be since parcels go missing regularly.
The good:
It’s nearby the station. There are loads of shops around the area. Rent is average.

Please review your development:

Design of the building is average. There are two elevators, reception area. The flats are a bit small around 450 Sq Feet. If you live in the first couple of floors the noise can be rather loud if you open the windows. On the top floors its less noisy. The flats are rather warm which is handy in the winter but awful in the summer.

Please share one thing (or more) which you wish you had known before you moved in:

Internet connection would be awful. Lifts would break down. Reception would be unreliable.

If there is one thing you would change about your flat or property what would it be:

Better reception service. Upgrade Internet connection in the building. Screen better residents.

Facilities

Design

Location

Value

Management

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Don’t waste your money

Verified Resident

Review Date Mar 2021

To be honest, it’s hard to find the positives of living here. It’s outrageously expensive for what it is, you could easily rent a 2/3 bed house for the price being charged for a 1 bed flat.

Right opposite a police station so most nights you will hear sirens, the buildings have caused a wind tunnel and the shoddy building work has meant that the windows whistle (really loudly) throughout the night.

Parking costs £100 a month and you will have to walk a good 10+ minutes to find parking for free if you have friends or family visiting.

Please review your development:

The actual building work is poor. There are holes at the back of the kitchen units meaning things fall down the back. There are also random things that just fall off around the flat.

It’s “pet friendly” which actually translates to you paying £70+ a month to keep your pet there. There’s a roof garden on the 9th floor that has a kids playground on it which would be lovely if everyone didn’t take their dog to the toilet on it. I complained a few times but residents kept doing it.
Rubbish overflows in the bin rooms where residents don’t throw their rubbish away properly.
The on-site management team aren’t good, when going through the motions before moving in I had to chase constantly for a contract and finally got one week before moving in. Sorry to say but they are useless, everything takes such a long time and this was pre-covid so there is no excuse for it – we pay a premium to live here but I can assure you the service received from the property management team is that of a 1 star hotel. Also, on two separate occasions members of the building management team entered our flat thinking it was empty – totally unbelievable.
The main door of the building is broken and is left constantly open, that’s also where your parcels are left so there is every chance your post can be stolen. One of the lifts was out for around 4/5 months making it so that sometimes you were literally waiting around 5 minutes for the lift to get to your floor.

I honestly feel like the time living at this property was a huge waste of money.

Please share one thing (or more) which you wish you had known before you moved in:

That the wind tunnel will cause a horrible whistle during the night and you’ll struggling to sleep through it. Don’t take children on the playground garden unless you want them falling over in animal mess.
Just to name a few…

What is the best feature of your home:

The only saving grace for this apartment was the balcony.

Facilities

Design

Location

Value

Management

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Manager Response

Hi, thank you for taking the time to leave us a review. We’re very sorry to hear that you didn’t have a positive experience at The Well House. Please rest assured that your feedback is being taken on board and we remain committed to ensuring all our residents have the best possible experience.

Good on paper

Verified Resident

Review Date Dec 2020

Not the prettiest area but close to all amenities.

Please review your development:

– Facilities such as the gym were said to be ‘almost done’ when we moved in, unfortunately this did not happen before we left.
– 1 out of 2 lifts did not work for over 3 months, apparently there were difficulties sourcing a part + COVID and all that jazz.
– Door bell was faulty upon arrival, reported this and was promised a repair, but unfortunately remained faulty till we left.
– Window unhinged after a day, was repaired, and unhinged within 24 hours.
– We were given a fob to open the automatic main door to building, but this was faulty throughout our stay. Any stranger can come into the building.

All in all, No.16 looks good on paper – it’s modern, close to amenities and the station, but there is something seriously wrong with property management and maintenance. For the cost I would expect a functioning main door for example.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew who to communicate to if I had any issues.

What is the best feature of your home:

Big windows and balcony meant the flat was airy and bright. Great view if you live on higher floors.

Facilities

Design

Location

Value

Management

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Manager Response

Hi, we’re sorry to hear that you’re experience at The Well House was not a positive one. We pride ourselves on providing great quality homes and customer service and will fully take on board each of the areas of concern mentioned here.

Perfect but some improvements needed

Verified Resident

Review Date Nov 2020

Well, a nearby restaurant would be nice and more shops would also be nice.

Please review your development:

On a positive note, the builder and engineers are very quick and perfect when they are building and very good at handling roadworks and many more things. Though there is a slight problems with parking. Also the door of our garbage room is broken for the past 1 month and the lid is also broken and there is a foul odour that is coming from it.