Bad: very close to the railway and in the middle of the construction. It’s very noisy and dusty in the area at the moment
Good: central Location, big grocery store just downstairs, a private garden and gym
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Please review your development:
It is a modern development which features nice design. Most of the flats have private balconies, private garden is a huge advantage. Commute to Central London takes just minutes.
Flats offer lots of space and light. Comfort cooling system and floor heating keep rooms’ temperature always comfortable.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew that the Landlord has ability to edit Inventory reports at any time and hold us accountable against different versions of the reports during check-out. I wish I knew that the Landlord will claim for any discrepancy with the Inventory report (which are full of obvious and outstandingly not-acceptable inaccuracies) at the check-out. I wish I knew when I accepted a favor from Maintenance team to move my sofa from one flat to another, that the Maintenance team will be so careless with my sofa. As the result of the help/good will favor which I received, I got my sofa with damaged leather and partially lost assembling details. I’ll never accept any help from the local Maintenance team in the future.
How has the building management responded to any problems or issues you have raised:
Outstanding inaccuracies in Inventory reports were not fully addressed and it required several weeks to chase the team over emails to get any response. The properties were not entirely cleaned when we moved in. I live in the flat for 4 months already and despite transferring the money to Landlord’s account, I have not received any signed Deposit Protection certificate yet. When I checked-out from the previous flat no check-out report was provided, I was not given any opportunity to attend the inspection, and the Landlord claimed for £500 without providing any quotes or adequate proof for the claims. I did not appreciate some of the language used in the emails either.