Reading is a large market town and borough in the county of Berkshire. Located on the M4 motorway 40 miles west of London and within easy reach of both Oxford and Bristol, it has been described as having some of the best transport connections in England. The impending addition of the Elizabeth Line will further boost its appeal with London escapees lured by the scenery of the Chiltern Hills and North Wessex Downs that surround the town.
I bought a property about 2 years ago and there was a massive leak. The company was carrying out the repair but a manager emailed and advised the work will be stopped in between and I will have to pay for the rest of the work. I explained her several times that the property was under warranty but she said the work was approved in error. I asked her contact details for the person above her to take it further but she never responded and left us in very messy situation.
Please review your development:
Design wise I have no issues but customer services is very unprofessional and they don’t treat you well after the sale. Property management is so unprofessional people do whatever they want as they know senior management wouldn’t even know. When a manager decided to stop work in between couldn’t understand her thought process.
Please share one thing (or more) which you wish you had known before you moved in:
Please consider other builders the quality of the material they use is not good.
What is the best feature of your home:
Open plan kitchen , design. Location is ok. Until sales no issue at all but when it comes to repair worst company .