Gravity Co Royal Heights, RG1

Please tell us about the good and bad aspects of living in your local area:

Great location, peaceful area, lots of restaurants, bars, shops and even gyms nearby. However, can get noisy if living facing the street as is a busy street. But windows are thick and block out the sound.

How has the building management responded to any problems or issues you have raised:

Had issues with heating and cold water which are being addressed, but with a big delay.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known there’s no clothes dryer at the property. It Isn’t noisy within the flat, outside noise doesn’t enter the flat, noise is isolated.

Please tell us about the good and bad aspects of living in your local area:

Nice location and affordable price for living in the center of Reading. And I like the neighbourhoods relationship

How has the building management responded to any problems or issues you have raised:

The building management promptly addresses any raised concerns or issues. Their responsiveness reflects a commitment to resident satisfaction. Upon reporting problems, they initiate swift actions, providing timely solutions or repairs. Communication channels remain open, ensuring a transparent and supportive environment for addressing resident needs. Whether it’s maintenance requests or inquiries, their efficiency and dedication in resolving issues contribute significantly to a positive living experience. Overall, their proactive approach and swift problem-solving demonstrate a commendable level of attentiveness and care towards residents’ well-being.

Please share one thing (or more) which you wish you had known before you moved in:

“Before moving in, I wish I had known more about the surrounding community. Understanding nearby amenities, transportation, and the neighborhood vibe is crucial for adjusting to a new environment and lifestyle

Please tell us about the good and bad aspects of living in your local area:

Royals Heights is at one of the best locations in Reading, very convenient and is just a 10 min walk to the city. There is a lovely river behind and a gym just 4 minutes away.

How has the building management responded to any problems or issues you have raised:

Yes, they are prompt on getting back, but sometimes require another visit

Please share one thing (or more) which you wish you had known before you moved in:

pricing which differs based on level in which the apartment is on.

Please tell us about the good and bad aspects of living in your local area:

Being in a walking distance to the city centre is good and makes up the inconvenience of not having nearby shops or stores. Easy to get to the tranaport hub as well.

How has the building management responded to any problems or issues you have raised:

Response itself was quick, but outcome/resolution is slow with shortage of in-house resource I guess

Please share one thing (or more) which you wish you had known before you moved in:

General instruction of how to use the building property and equipments inside the flat. Written manual is not enough.

Please tell us about the good and bad aspects of living in your local area:

The location in the city center is amazing, all the shops and groceries are nearby as well as the train station. London Paddington is only 25 mins away. Lots of pubs and restaurants nearby. The only downside is the traffic noise and the lack of parking.

How has the building management responded to any problems or issues you have raised:

They have a platform in which you can report any issues as well as an app. They respond quickly.

Please share one thing (or more) which you wish you had known before you moved in:

No parking, having a lot or place to park in would make the experience better.