Please tell us what you like and dislike about this area:

Like: well connectedDislike: could do with more bars and shops

Please share one thing (or more) which you wish you had known before you moved in:

That the beds are queen size rather than standard double; although it did give me an excuse to go shopping for some nice new bed sheets!

The second draw was the great transport links. On the DLR, I can get to Bank in 20/30 minutes from the nearby Westferry station. Same for Tower Gateway. If I fancy a trip up to Stratford, a train from Langdon Park gets me there in a similar time. Also it’s only a 15 minute walk to Canary Wharf for the Jubilee line (and Elizabeth line, when it opens).

Being so close to Canary Wharf brings those benefits: there’s plenty of bars, restaurants and cinemas nearby. There’s an on-site gym for residents.

The flat itself it’s great. Spacious and a good layout for sharing with a flatmate. Fizzy Living have been very accommodating for a switchover when the time came for my previous flatmate to move on, being very flexible, allowing things to move as we needed.

Fizzy Living have always responded to repair requests or other issues promptly. They’re my first London landlord and they’ve set the bar… I don’t think I’ll move on until I’m ready to buy.

Please tell us what you like and dislike about this area:

Great transport links
Close Canary Wharf with all its restaurants, bars, shops and cinemas.

Please share one thing (or more) which you wish you had known before you moved in:

Pet rent!
I’ve only ever had one dispute since moving into the property and that was the the expectation of pent rent – it’s £50/month for my dog. I’m still not really convinced it’s anything other than pure profit for the landlord, but in the grand scheme it’s not that big of a deal (and it seems all pet friendly landlords in london charge it too!)

What is the best feature of your home:

Definitely the terrace. It’s huge and during the summer becomes an extended part of the living room – cocktails in the sun 🙂

Please tell us what you like and dislike about this area:

It’s super close to the tube, and on the Victoria line which is really frequent and fast. There are some corner shops, a Coop and a Turkish restaurant but not much else around. I would have liked more options for food. Walthamstow Central is only one stop away though and there are shops and nice restaurants and bars there. It’s great being so close to Walthamstow Wetlands and Lea River for walks and bike rides.

Please share one thing (or more) which you wish you had known before you moved in:

The bathtub is very shallow!

5

Facilities

4

Design

4

Location

5

Value

5

Management

Upon viewing we were told that we would have a concierge serve M-F 9-5, it happened for a couple of weeks and then nada. A few months ago they moved the Concierge desk over to the newly opened second building, and just recently brought it back. They are currently having BOBs take turns manning the lobby after months of stolen packages and vandalism throughout the building. This issue extends to the parcel lockers and fob system. The lockers often glitch and residents won’t get notified there is a delivery, assuming the delivery men use them at all. The fob system also glitches, you get random calls with no one there, or the call doesn’t come through. It also made it so that they had to remove the lock on the security door for several weeks as it had malfunctioned to the point that residents could not enter or exit the building.

Also upon viewing we were told that certain amenities would be made available to us, and given the hefty price-tag they were selling points before we signed our lease. Now, they have been removed from the website after they were unable to maintain them. Fizzy will say that it’s it is because of their requisition by Greystar, but these issues started before that. We were told that we would be able to book out the trendy FClub for events fee free, however, there is now a laundry list of fees and deposits you have to put down in spit of the fact that Fizzy has a card on file for everyone (in case of damages).

Communal spaces are run by HML that sort of do a good job… they do have cleaners come in weekly, but often times you can find the lifts a mess, and the lobby walls are dirty and not as impressive as they were upon moving. We do expect some wear and tear, but with the additional construction on-site it is terrible. Windows are currently only cleaned twice a year, so the beautiful view is often obstructed by copious amounts of dust.

Please tell us what you like and dislike about this area:

As Canning Town is an up and coming area, and Fizzy East16 is a literal stones throw away from Canning Town Station, transpo is fantastic. However this makes the building prone to break-ins and package theft, will touch on this more later. Shops are convenient and we are looking forward to more restaurants opening up in the area. The train noise is loud if you’re in a unit facing the tracks and the traffic can make the street noise unbearable if you’re on the other side of the building. There is parking available for a fee, but it is down the street, and would strongly suggest being vehicle free if you’re planning on moving here. Our bin room is always over flowing as there are not enough bins or collection times. There is also a family of rats that have taken up residence here.

Please share one thing (or more) which you wish you had known before you moved in:

Great:
-The view is actually pretty tremendous! Our cat loves chirping at the birds that fly by.
-There is a pretty solid group that lives here, always willing to share a LFT, a cup of sugar, or babysit pets.
-The pets are the most good looking you can find in all of London.
-Some staff are quite friendly and take the fact that this is our home seriously.
-Proximity to transpo and shops

Bad:
-The finishes are not as luxury as they appear. The paint chips with a slight breeze. The backsplash in the kitchen is water soluble, and impossible to keep clean.
-Noise can be an issue if you’re a light sleeper.
-Repairs can take forever, though they do seem to be stepping up their game.
-It gets unbearably hot in summer, the beautiful, large windows basically turn your flat into a green house, and with the construction going on in the area, dust is a beast if you open your windows (will say that there is Air-con in the Fclub).

How has the building management responded to any problems or issues you have raised:

We have had a myriad of repairs done, but we are often waiting around for hours for an engineer and no one will show up. Makes scheduling meetings a nightmare. I thin, I calculated something like a weeks worth of time just sitting waiting for a ghost to show up. Definitely don’t feel as though Fizzy takes it’s residents time seriously.

There was a leak from an improperly installed dishwasher above us, and it took out our hall closet for over a month with mold. Luckily, we didn’t sustain much in damages, but we were unable to use that space and it effectively wiped out our ability to use one of our loos, as we had to use it as storage until repairs were completed. Of which they first sent out a plumber (for mold) and didn’t follow up with afterwards. We eventually chased staff down in the office as a last ditch effort before going to the council.