Worcestershire is a beautiful place with many great features that make it an attractive destination for home buyers. Worcestershire has everything from quaint villages to bustling cities, and you can find just about any type of school or university you are looking for. The population is large enough to provide all the amenities you want but small enough so as not to be overwhelming. There’s no reason not to consider moving to this wonderful county!
From start to finish the customer service has been poor
The local area is great and the facilities are good. The issues I have are with the developer, who quite simply do not know or care about their customers. I would not buy from Elan again.
Please review your development:
My experience with Elan homes has been poor to say the least. From start to finish the customer service has been poor. I moved into a new home last June, raised numerous snags due to poor workmanship and finish. I am still waiting for the snags to be completed 8 months on. They do not respond in a timely manner and the build quality is poor. I will never buy from this company again and I advise anyone considering buying a new home to think very carefully.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I would have known how poorly the homes are built and how bad the customer service was going to be.
How has the building management responded to any problems or issues you have raised:
Response has been poor. I am still waiting for snags to be resolved. I am also still finding issues.