Please tell us what you like and dislike about this area:

Very well connected area. There is a park around and a supermarket near the tube station. Buses are connecting the area with Finchley. Gentrification is taking place in the area. The Council tries to make it family focused area. More development of the schools would be nice too.

Please share one thing (or more) which you wish you had known before you moved in:

The quality of the construction within the flat

Please tell us what you like and dislike about this area:

Our group of friends bought a total of 3 apartments here at Regency Heights, for own use, and also, for investment.
We fell in love with Regency Height at our first sight of its tranquil environment and state-of-the-art design of the landscape embracing the complex. Where in London you could find a new development which is being so close to the Central London, yet enabling you a relaxed and tranquil environment in which you can escape, for a moment or so, from the anxiety of being living in a big city? We find it possible here at Regency Heights.
Regency Heights situates on a “higher ground” next to the Park Royal station and it is of walking distances to a 24-hour Asda Superstore, and MacDonald’s. Other big shops and superstores are just right across the road or in the near vicinity with driving time just around 15 min. Besides, a Co-op Supermarket is expected to be opened this year round Summer time. So, it is really of a great tranquil location with all necessities right in front of you.

Please share one thing (or more) which you wish you had known before you moved in:

Availability of car parking space!

How has the building management responded to any problems or issues you have raised:

We must say, it is yet too soon to make any comments with the KFH management.
But so far, their response rates are far too much lag behind and we don’t know how we can find them and talk.

Design interior: looks flawless as per the show apartment, Some further detailed information for DIYers; the walls are plasterboard on metal studs approx every 75cm with 8cm cavity. Paint is white water based. Sound insulation from outside and other apartments is very good

Building management: responsive, polite and professional

Property management: contruction is ongoing which results in some noise though the builders are considerate

Please tell us what you like and dislike about this area:

Good: The area is quiet and secluded
Bad: it’s a short drive to a greater selection of shops or large green spaces

Please share one thing (or more) which you wish you had known before you moved in:

It’s a lovely place to live, some people took wedding photos right outside our flat which was reassuring that it is a really beautiful place

If there is one thing you would change about your flat or property what would it be:

Use a gloss paint for the kitchen and bathrooms and have a different toilet, there is no access to underneath the seat on the current toilet and I fear the screws on top will eventually need replacing which will mean the whole toilet needs replacing

Building and estate management could definitely be better. We’ve had problems mainly related to the service management company, KFH. They are slow to respond to email requests and have been pretty poor at communicating billing for the service charge and building insurance.

On the site management side, there are some minor problems with cars driving on grassy areas, because they’ve not been elevated or fenced off properly, and the buildings could be better sign-posted so that delivery drivers and visitors know where to go (since all the buildings are very similar from the outside).

There are one or two aesthetic issues that arose out of the way they prepared the development at the outset: for example the turf in the grassy areas appears not to have been prepared/laid properly and it looks a bit tired.

These are relatively small gripes though, and common to a lot of newbuild developments.

Please tell us what you like and dislike about this area:

Restaurants and bars are a bit hard to come by unless you go to Greenwich or Blackheath, but you’re right next to the retail park in terms of amenities, the development itself has some nice grassy areas and you’re not far from other green spaces, the Odeon cinema and the football.

Transport is pretty good, with regular buses to Greenwich, North Greenwich and Woolwich.

Parking is very limited unless your property comes with a parking space and those at these addresses aren’t eligible for a council parking permit.

On the whole, there are no significant anti-social behaviour problems (certainly no worse than the surrounding area) and you are well insulated from traffic noise despite being quite close to Woolwich Road.

Please share one thing (or more) which you wish you had known before you moved in:

That the illustrative first year service charge and buildings insurance are very unrepresentative of what is then charged in the first couple of years after the building management has been handed over from Fairview to KFH.

How has the building management responded to any problems or issues you have raised:

KFH are very slow to acknowledge correspondence and have disappointed me so far. Based on talking to other residents about their experience, this is a widespread problem.