The Palm House has gorgeous, modern facilities that make it feel like home. The team works tirelessly to ensure the residents have a warm and welcoming stay. Add that to comfortable communal spaces, engaging and exciting events, and kind neighbors, and I would say there’s hardly a better place to stay in London. This is also a great way to meet people if you are new to the city.

The Palm House offers everything you may need to live comfortably – large communal kitchens, laundry facilities, co-working space, gym, lounge, screening room and great panoramic views of London from the 8th floor terrace. Although the studios and storage available are compact, the larger shared spaces are an extension of that – making you feel homely! The community events are a great way to get involved and meet new people too!

Building and facilities are good. However in the kitchens, could do with some additional utensils or perhaps invest in minimal basic ingredients- if budget to do so.
Design could be a little improved as those on the East side have to walk across the terrace to get to the communal kitchen. This means transporting freshly cooked food outside and then up into the lift if using the main ovens there. I prefer to use the main n ovens over my microwave oven in my apartment.
Would be even better if we could have ovens in the apartments.
Otherwise, facilities and equipments in the apartments is ok. Would like some sort of storage holder in the shower though, this could be something to consider.
Concierge service could be improved. I had one delivery which was supposed to be signed for. Send the pin to the desk a day ahead of when it was needed. It was an urgent parcel. Concierge did not see the message and this subsequently led to me missing my parcel and having it eventually delivered successfully two days later. We did also have an issue with water in the building in January which meant no access to water for a few days within our apartments. Although this was available in the communal areas, this is not the sort of thing I am expecting with the costs that I am paying. No compensation offered either.

Folk at the Palm House offers a fantastic living experience. The staff is friendly and attentive, promptly addressing technical issues and keeping residents well-informed. The common areas are top-notch compared to other co-living spaces. Overall, it’s a highly recommended place to live.