About Avant Homes

Avant Homes operates in Scotland, the north east of England, Yorkshire and the Midlands. Their focus is discovering better ways to design, specify and deliver outstanding homes.

Number of Developments

23

Ratings

3.87 Rating

Rating (based on 190 reviews)

Excellent

32.63%

Very Good

41.05%

Average

18.95%

Disappointing

2.63%

Very Poor

4.74%

Developments

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Showing all 23 developments

Avant Homes reviews

Reviews

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Showing 190 reviews

Poor standard of work

The design is good and surprisingly there is little noise from our neighbours even though we have a semi detached home. I would say the only noise you really here is when children run up and down the stairs next door. Forward planning for drains seems to be an issue for Avant though. They closed off our parking bays for what was meant to be 3 weeks so we had no where to park near our home over 10 weeks , Avant had problems with the job and it had to be stopped. They left our bays inches thick of mud. Eventually after many complaints they cleaned it up.work We have now been informed again that our parking bays will not be accessible for upto 8 weeks but in Avant weeks that will more than likely be around 12+. All home owners pay a monthly management fee for the upkeep of the estate which is meant to keep the streets free of litter and to keep communal areas tidy and plants looked after. I have lived here for around 10 month and I have never see anyone picking up litter or weeding plant beds at all. To be honest I have no idea what we are paying for . Every one of our neighbours have the same opinion and it is a constant topic of conversation on the estate Facebook page .

Please tell us what you like and dislike about this area:

It’s a nice street with little traffic noise . We did have a problem with cars being broken into by one individual but that has stopped now. Transport links to Durham & Newcastle are regular and reliable. The are plenty of shops, banks and takeaway restaurants in Chester Le Street and Birtley.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t expect the high level of Finnish you see in the show homes .

How has the building management responded to any problems or issues you have raised:

Over the phone the advisors can be a little rude . Be patient when you need to speak a site manager, difficult to track down .

4
Facilities
4
Design
4
Location
3
Value
1
Management
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Houses are well designed

Houses are well designed – open-plan properties. Facilities are still to be completed – such as the park on the site. The road is yet to be completed with the final layer of tarmac. Repairs are not always quick to complete and may require more than one telephone call. As of yet communal spaces are managed by Avant.

Please tell us what you like and dislike about this area:

Good local shops, restaurants and takeaways. Variety of pubs and parks. Good bus service at end of street and Alfreton train station a 10/15 minute walk away. I have had no issues on my street. Parking can sometimes be an issue. No traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

If buying from new – get a professional snagger and report problems by month 18 to get them completed.

How has the building management responded to any problems or issues you have raised:

Response has been slow for some issues, and only done for up to 2 years after moving in.

3
Facilities
5
Design
5
Location
4
Value
3
Management
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Serial new home buyer found a place for life

Our house is 4 bed Tetbury design and it gives people the wow factor when they come to visit for the first time. It’s a large house with a fabulous open plan kitchen / dining area with bi fold doors downstairs. All the upstairs rooms are of reasonable size without being large. There’s plenty of features in the house you’d expect to pay as an extra in other house builders – digital shower, full height tiling, bi fold doors, Hive heating, quality appliances. Our garden is of reasonable size, but the quality of turf laid at ours and other houses within the development has been of sub standard. Our snagging items have been handled with nicely, even if some have taken a bit of time.

The estate, like any new build estate, is often full of builders litter and and it doesn’t seem a priority for the devloper to keep it tidy during construction.

Overall we are very happy in our new home.

Please tell us what you like and dislike about this area:

The location is idyllic, on the Southern edge of Mansfield attached to a well renowned current estate. The facilities within walking distance are minimal, there’s only a petrol station shop and that’s 15 minutes walk away. As with all new development, local facilities such as parks and shops are the very last to go in and we’re still awaiting these to be built, but we can really see the potential in the overall site once these are done. There’s no anti social behaviour, no traffic noise and we have ample parking.

Please share one thing (or more) which you wish you had known before you moved in:

To thoroughly picture yourself and your furniture in your new home and then chose lights and plug sockets accordingly!

How has the building management responded to any problems or issues you have raised:

Every single after care query we have raised has been responded to in a professional way.

5
Facilities
5
Design
5
Location
4
Value
4
Management
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Love the design, disappointed with the poor finish and customer service communication, lack of empathy and service

We are happy with the design and space we have in our new home. We are not satisfied with the after care service and the huge number of snags and errors. We have had lots of wasted days waiting in for contractors who have not shown up and no one has bothered to let us know. The communication is shocking and we have been told that Avant charge contractors for no shows so why do we not see any of this money in ways of compensation? We have been in the house over 6 months now and are still waiting for work to be completed, such as the cracked render that was like it before we moved in. We were told by the electrician who came to move a light switch that was placed behind the door that his priority is getting the first fixes done on the new houses, they are rushing these even more than ours. We have had about 15 internal doors ordered and each time they are damaged so then have to order more.

Please tell us what you like and dislike about this area:

There is a small range of shops locally which we like as we live in a village. The range of restaurants is very minimal, and not many available on deliveroo or uber eats. Parking is quite tight but hopefully this will improve once the development is complete as we cannot park on the road as it is unfinished and constantly has construction vehicles up and down it. This is the only noise we can hear from our house.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that our house wouldn’t be up to the same standard as the show homes and that we would be still waiting for dates for snags 6 months on.

How has the building management responded to any problems or issues you have raised:

It is clear that finishing as many houses as quickly as possible is the priority, not those who have moved into the rushed poorly finished ones. The are not empathetic about the wasted days and how infuriating it is when no one bothers to let you know they aren’t turning up due to another poor excuse. The site team also told me that what the sales team sell us and what they can achieve are two different things, which says it all!

2
Facilities
4
Design
4
Location
3
Value
1
Management
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