About Swan Housing Group

As an example, many of us have had no tv aerial reception for over 2 months. There is no COVID to blame for excessively long delays. Some of my neighbours have had issues with shower drainage and that has gone on for over 1 year!!!

Please tell us what you like and dislike about this area:

I have lived here for 3 years now. I REALLY REALLY like it. There are a few niggles caused mostly by (some) tenants who have no respect for others nor for their environment. The biggest issue is dumping of rubbish – 90% of which is due to sheer laziness. We have an underground disposal system and the piling of rubbish is due to (some) tenants not putting their rubbish INSIDE the bins. Instead they just dump it at the side. Others follow suit and within around 6 hours, the complex looks like a waste tip.

The good points are: fantastic location – Canary Wharf is exactly 1 kilometre from the door; the DLR station is downstairs as well as bus 15 terminal. Other bus routes are in Poplar High Street which is 300 metres away giving access to Tesco and Nest (more deli style) for food shopping.

Also there is a fabulous DIY store with good old-fashioned tradespeople who give honest advice and sell everything one would need for small scale home repairs. Across the road on the other side, if you ignore the hideous eyesore Council building in Robin Hood Lane, there is a small hub with a restaurant, coffee shops, ice cream parlour and a Simply Fresh store. Within walking distance across the main roads are the Ibis Hotel and even a Radisson Blu. It’s a great place to live without a car too and this development is a car-free zone The bad points are probably similar to many parts of London, i.e. a bit of ASB but it is not excessive.

We do have private and Council security patrols. Car thefts seem to be very high near Robin Hood Lane. Tower Hamlets seem to have issues with regular collections of rubbish. Either their lorries are not working or they do not have sufficient staff (or both possibly).

Please share one thing (or more) which you wish you had known before you moved in:

I would not have known what a lovely view I have from my window. I would not have been able to get this from a typical viewing. The show home was well designed etc, but I would never have known what it would be like to have all this light. My plants love it!

How has the building management responded to any problems or issues you have raised:

Yes, they do respond, but in my opinion, not in a timely manner.

Please tell us what you like and dislike about this area:

i like here a lot, it’s an up and coming area. many trains stations around five minutes away and buslinks are also great to the city. i drive so all my locations are close-by and traffic is not too bad for London. there’s a tesco’s superstore and a local Sainsbury’s also 10 minute walking distance away. l generally i would say the area is now safe

Please share one thing (or more) which you wish you had known before you moved in:

none, i’ve lived here a long time and was aware of more or less everything

What is the best feature of your home:

i like the design of the development area, a bit crowded but has a good feel to it.

Please tell us what you like and dislike about this area:

The view of the river from my apartment is lovely. Near the station and buses are easily accessible. Theres easy access to shops

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. Web sites had all the informaction i needed

Please tell us what you like and dislike about this area:

Do you know how hard it is for people that have been waiting to move in? Financially and some are even living in air bnb nd friends houses on sofas becuase your management couldn’t keep their word.

Please share one thing (or more) which you wish you had known before you moved in:

Nobody has moved in yet. They cant. Becuase you all come up with excuses for the delay.