About Morris Homes

Curing is not done properly. Lot of breaks in the house.

We bought this house mainly for decent living room but they decieved us by giving small living room.
On papers it is different but actual it’s different.

Please tell us what you like and dislike about this area:

Expected small community garden but there is no such facilities. Otherwise area is good.

But there is no facilities provided by development even though they are charging us 110/p.a

Please share one thing (or more) which you wish you had known before you moved in:

I would have known the overall square feet of the house. From outside it appears good but inside house is very small.

How has the building management responded to any problems or issues you have raised:

They are responding good. Some times it’s very difficult to catch hold of them

Please tell us what you like and dislike about this area:

Close to Preston City Centre but doesn’t feel like you’re living on the outskirts of a city. Lovely local walk on the doorstep into Avenham Park and more rural walks within an east drive. Preston has a major train station and the choice of bars and restaurants is good. Within walking distance there is less choice, with only one local pub/restaurant within easy walking distance (15 minutes or so) though Penwortham town centre is only a short drive away. It would be good if they could do more at the Capitol Centre as there aren’t any restaurants there anymore, which is a shame. No issues with parking, anti social behaviour, traffic noise or bin collections so far.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t a light in the extremely large downstairs cupboard (Cranleigh house type), if we’d have realised we’d have paid to have one put in. Think about the plug socket positions and how you think you’ll use the space – we have no plug socket next to the bed in the second room because it’s designed to be a double bedroom but we use it as our toddlers bedroom, so where the bed is positioned doesn’t work with the switches. Likewise is bed 3, we use it as an office, there’s a perfect desk sized alcove and we paid to put a BT socket in the alcove for internet usage but didn’t clock the plugs were at the opposite side of the room.

How has the building management responded to any problems or issues you have raised:

We don’t have any dealings with building management as we don’t live in an apartment. However, the site manager has responded quickly and positively to any issues we have raised.

Please tell us what you like and dislike about this area:

The location is not bad as there is a local centre which is about 5 minutes walk from the development. The local centre has 2 convenient stores, a Coop, Fish and chip store and dentist. Cash machine facilties is also available so overall not bad.

Please share one thing (or more) which you wish you had known before you moved in:

Most of the things were pretty much explained during the sales process except the use of some of the things in the house like explaining how the heating works etc, so we had to figure that out ourselves.

How has the building management responded to any problems or issues you have raised:

Emails are dealt with by the Morris customer care within a week to 2 weeks; however they arrange for the contractors to contact to arrange a time to fix snagging issues and this could sometimes take a while before being resolved.

3

Facilities

4

Design

4

Location

4

Value

3

Management

The estate maintenance is great with the FM contractor here once a week.

Still waiting for a few defects to be attended too following completion in March 21, aftercare has not been good.

Please tell us what you like and dislike about this area:

The estate is spacious and the houses are beautifully designed. There are four schools within 1.5 miles, and plenty amenities close by. Just need a few more bars in the local village!

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how bad the After care service was going to be, then perhaps it wouldn’t have caused so much stress and disruption to our family life.

How has the building management responded to any problems or issues you have raised:

Slowly. 10 months in and still awaiting for replacement parts and some issues to be resolved. Had to go to the MD and contracts manager eventually as the site team were ignoring me.