About Legal & General Affordable Homes

Please tell us what you like and dislike about this area:

There’s everything within 5 min walk, from shops to restaurants, pub, bars and cafes. It gets a bit busy and noisy but my building has an excellent soundproofing. Which is very important being so close to the DLR station, and the curve, which is surprisingly even louder. With the windows open it can get loud, but not too much…. For me at least.
At night it’s a bit worse. Trains stop but there is a constant buzz in the area, like a humming engine. I think it’s all the high raise buildings.
From South Quay Plaza the only way to get to Canary Wharf is a footbridge. It’s a very nice walk but sometimes it feels a bit out of the way. But in exchange I get to live next to the water, which is amazing.

Please share one thing (or more) which you wish you had known before you moved in:

I did know I wouldn’t have access to the facilities like gym, swimming pool and rooftop terrace, that private market buyers have, but I guess I would have liked to know how important that discrimination would become once I moved in.
And the noise. I find it within acceptable limits but it’s way above what I had thought. Again: the soundproofing is excellent but I can’t watch TV with the windows open, for example: I miss all the dialogues when the DLR enters the curve.

How has the building management responded to any problems or issues you have raised:

Haven’t had much need to reach out for help yet, but still, everyone here has always been extremely helpful and nice.

1

Facilities

5

Design

5

Location

3

Value

5

Management

Please tell us what you like and dislike about this area:

Amazing location. A few minutes walk to Canary Wharf tube (Jubliee line) and less than a minute walk to the DLR. Restaurants, supermarkets and Cinema all within a few minutes walk too. The local area is very well kept and I’ve loved every minute so far.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had been more aware about stack effect and the level of noise it can make in windy situations.

How has the building management responded to any problems or issues you have raised:

Yes, I raised an issue about some squeaking floor boards but they informed me it’s not a fault which is fine.

There aren’t really any specific facilities within the estate, however has a lovely new Aldi at one end, with a local pub and gorgeous large park.

Building management is sub par – the cleaner isn’t great for the flats (he comes in with a hoover for 2 minutes and that’s it) for the money we pay for ‘cleaning’ it is poor.

Please tell us what you like and dislike about this area:

Southend is a good place to live. You’re near the seafront, shops and restaurants but not close enough that it’s noisy. The town isn’t as safe as it used to be, but hopefully that can be changed. Lots of very nice places near by, and being right next to Priory Park is great!

Train lines to London within 10-15 minute walk

Parking is terrible. Only one space per household and VERY limited visitor bays. People also park on a sharp bend as you enter the estate, which is bound to cause an accident one day.

Anti social behaviour is as bad as anywhere in Southend I would say. I feel safe around, but has the odd incident (around 1 a month I would say of some sort)

Traffic noise is ok! Near a main road and train line but never too loud.

Please share one thing (or more) which you wish you had known before you moved in:

Due to the area, we sometimes get an unpleasant smell from the waste treatment plant on the other side of the railway. I wish someone told me this when I moved in as it has been 3 years of having to close the windows sometimes in the heat of summer! (Not all the time, but too often for it not to be mentioned) – apparently the council is working on this and so far for 2023, there are no issues (yet!)

How has the building management responded to any problems or issues you have raised:

They came and fixed some bits within my first 6 months, however was supposed to be able to use this for 12 months – they said as it is the building age (and not how long I have lived there for) they couldn’t come out after the 6 month period (but how will things get picked up and worn if no one is there….?)

Please tell us what you like and dislike about this area:

Traffic. Close to road on front side on road emergency services used
Bus park in front of building so always buses parked outside

Please share one thing (or more) which you wish you had known before you moved in:

None. Building was as advertised and the documentation clear

How has the building management responded to any problems or issues you have raised:

I am not directly involved in group but there is some back and forth between residents and management