About Legal & General Affordable Homes

Beautiful location and lovely apartment. We love it. But o my god you have to fight to get anything done. The after sales service has been appalling. No one owns up to be responsible for anything, muse blaming vistry who say it’s mainstay the management company who should be contacted, a right old mess.
The management company do bare minimum, the public use this area to let their dogs off the lead like its a public park, dogs mess every where. Litter dropped and mess left. Dodgy people parking up in residents parking smoking weed. Mainstay do nothing. The gardens residents gardens are just used by kids and are not cared for. They are a mess. Skate boarders making a nuisance of themselves on our pavements and roads, these are private gardens and roads and paid for in our every increasing mainstay management fees (which went up after 2 month moving in) totally miss sold that one.
I believe all this can be rectified but it will take either muse, vistry or useless mainstay to take responsibility.

The development is beautiful and has a lovely atmosphere. The grounds surrounding are well managed and looked after attentively. The gardens are well kept and the staff who take care of the landscape are very kind and friendly. The neighbours are respectful and kind.

Design is brilliant, concierge is very helpful and it makes such a huge difference when you waiting for a parcel. Perhaps the only thing missing is a gym (even if tenants have to pay to use it, it would be great to have one in the complex). Also, a communal garden would be lovely. I can see one from my balcony but my fob doesn’t work in there.

It is amazing and modern residential building built with meticulous attention to details . In your apartment, you will have multiple floor to ceiling windows overlooking the dock giving fantastic panoramic view but it is shame you can’t enjoy the view ! It is disappointing to find out when you move in that the building doesn’t undergo professional cleaning of the external windows on regular biases (and for some apartments rooms ,mainly the shared ownership, they don’t get external window cleaning at all ) leaving your floor to ceiling windows with thick layer of dust and dirt which blocks the view outside and leave your apartment looks odd . It is also disappointing that you don’t always get a quick response from the management if you have issues at your apartment and you report them . For the facilities, as a shared ownership purchaser , you don’t get access to the building facilities such as the lounge on the 56th floor and the swimming pool .